Hispanic Heritage Month: Paying It Back, Paying It Forward
NORTHAMPTON, MA | ACCESSWIRE | September 28, 2022 | At home, Guadalupe Lopez relishes Oaxacan specialties like tlayuda and memelas made by her mom. During the year, she looks forward to family traditions around holidays including Día de los Muertos. And at work, Lopez finds community with coworkers who switch from English to Spanish as easily as she does, as well as the Principal ® Hispanic|Latino Employee Resource Group (HLERG). "My colleagues are very supportive, and I''ve been fortunate to have roles where I have been able to put my bilingual skills to good use," Lopez says, who is a client service specialist in operational support at Principal. That support enabled Lopez to provide critical assistance at the onset of the pandemic when customers-some of them native Spanish speakers and many of them worried about the economy-called in with questions about their retirement accounts. "It helped for them to have someone they could understand without a translator," Lopez says, who is bilingual and at the time was a retirement specialist. "I really enjoyed helping my community and making a difference." National Hispanic Heritage Month began in 1968 as a weeklong celebration.
Hispanic Heritage Month: Paying It Back, Paying It Forward
NORTHAMPTON, MA | ACCESSWIRE | September 28, 2022 | At home, Guadalupe Lopez relishes Oaxacan specialties like tlayuda and memelas made by her mom. During the year, she looks forward to family traditions around holidays including Día de los Muertos. And at work, Lopez finds community with coworkers who switch from English to Spanish as easily as she does, as well as the Principal ® Hispanic|Latino Employee Resource Group (HLERG). "My colleagues are very supportive, and I''ve been fortunate to have roles where I have been able to put my bilingual skills to good use," Lopez says, who is a client service specialist in operational support at Principal. That support enabled Lopez to provide critical assistance at the onset of the pandemic when customers-some of them native Spanish speakers and many of them worried about the economy-called in with questions about their retirement accounts. "It helped for them to have someone they could understand without a translator," Lopez says, who is bilingual and at the time was a retirement specialist. "I really enjoyed helping my community and making a difference." National Hispanic Heritage Month began in 1968 as a weeklong celebration.