Why HR Block is upping the ante on voice of customer
Getting to the bottom of customer churn and finding new ways to lift customer performance have prompted HR Block to invest in a fresh voice of customer (VoC) management platform and approach.
Why HR Block is upping the ante on voice of customer
Getting to the bottom of customer churn and finding new ways to lift customer performance have prompted HR Block to invest in a fresh voice of customer (VoC) management platform and approach.