Considered as the "gateway" to help deploy the digital banking system, eKYC allows banks to overcome all geographical and time barriers to 100% identify customers online, helping to change the aspec of the banking industry and enhance customer experience:
✅ Instead of having to meet face-to-face, compare ID documents to verify information, eKYC will identify customers remotely by electronic methods based on technology such as biometric authentication, AI application, compare personal information linked with a customer identification centralized database... Thereby simplifying procedures and paperwork, saving time, money and human resources for business, while increasing new experience for customers.
✅ Instead of having to wait in line or fill out many forms and papers at the counter, eKYC helps speed up services when it is properly identified and streamed, meeting the transaction needs for customers.
✅ eKYC is completely automatic, which means that the verification time can be shortened, the operation is only a few minutes instead of a few hours like before. Therefore, eKYC not only saves time for customers but also helps banks reduce operating costs.
The "Retail Banking 2020" report by the auditing firm PricewaterhouseCoopers (PwC) shows that 40% of customers leave the bank after a bad experience. Convenient services, seamless experience in transactions are increasingly important to customers, and eKYC is the key to the business' customer care problem, providing a great competitive advantage on the race of digital transformation in banking industry.
Considered as the "gateway" to help deploy the digital banking system, eKYC allows banks to overcome all geographical and time barriers to 100% identify customers online, helping to change the aspec of the banking industry and enhance customer experience:
✅ Instead of having to meet face-to-face, compare ID documents to verify information, eKYC will identify customers remotely by electronic methods based on technology such as biometric authentication, AI application, compare personal information linked with a customer identification centralized database... Thereby simplifying procedures and paperwork, saving time, money and human resources for business, while increasing new experience for customers.
✅ Instead of having to wait in line or fill out many forms and papers at the counter, eKYC helps speed up services when it is properly identified and streamed, meeting the transaction needs for customers.
✅ eKYC is completely automatic, which means that the verification time can be shortened, the operation is only a few minutes instead of a few hours like before. Therefore, eKYC not only saves time for customers but also helps banks reduce operating costs.
The "Retail Banking 2020" report by the auditing firm PricewaterhouseCoopers (PwC) shows that 40% of customers leave the bank after a bad experience. Convenient services, seamless experience in transactions are increasingly important to customers, and eKYC is the key to the business' customer care problem, providing a great competitive advantage on the race of digital transformation in banking industry.