Afnan Sultan
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Their customer service used to be great until recently. I've waited for my order for more than 45 minutes - 2 hours in just processing the order, several times, including the most recent order, which was 1.5 hrs late (with no compensation for an apology either). Additionally, their customer service takes forever to respond, with waiting times up until 5 hours. What a waste of time! Would not recommend.
10 people found this review helpful
Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙
Hafizah Abdullah
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Please don't subscribe to their plan. It is just trying to fool customers. After I subscribed, the restaurant I preferred was listed in my subscription only for a day. The next day the same restaurant had Delivery Charges and was put in the most expensive Subscription Plan. It is like a scam.
73 people found this review helpful
Hello, please provide us with your name and mobile number registered with the application on the following link feedback.toyou.io so we can look into the details immediately💙
Hidayat
I won't recommend this application to anyone who wants a hassle-free food delivery. Unfortunately, I was forced to install and use this application while I moved to another location, and faced this problem during my second order and delivery. The delivery rider was unable to reach my area, where the predecessor could find me and deliver the food on time. I lost my time and cash, even if that's none of my fault.
6 people found this review helpful
Hi! We are sorry to hear that. Please, share with us your contact information in the following link feedback.toyou.io to assist you better!💙