Sandeep Dwivedi
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I had a disappointing experience with Nagwa. After registering and having a representative handle my payment, I was unable to access my class—no option to join was ever enabled. Despite several attempts to contact their support team, I received no response. This lack of customer service and accountability leads me to question the reliability of Nagwa's services. Potential users may want to consider other, more responsive educational platforms.
24 people found this review helpful
Nagwa Limited
April 18, 2024
Thank you for providing your valuable feedback, Please reach out to us at Classes@nagwa.com to specify troubles you faced while using the app.
jehan ahmed
I had a terrible experience with their science classes after only an hour of trying the 1st lesson it turned out it was completely usless and doesn't worth it. I asked for a refund the next day I paid and no one is answering me... it seems that they're just collecting money.
145 people found this review helpful
Nagwa Limited
March 5, 2024
Thank you for providing your valuable feedback, Please reach out to us at Classes@nagwa.com to specify troubles you faced while using the app.
خالد عبد العظيم
هناك مشكله في البرنامج كل ما ادخل اسجل بي حساب Google أو فيسبوك لا يسجل ويرجع للصفحة الرئيسية There is a problem with the program. Every time I log in to a Google or Facebook account, it does not register and returns to the main page
169 people found this review helpful
Nagwa Limited
December 25, 2023
نأسف لأي صعوبة واجهتك . نرجو منك التأكد من إتصال هاتفك بإنترنت جيد، وإعادة المحاولة حاليًا، ثم إرسال سكرين شوت توضح ما يحدث معك عبر البريد الإلكتروني التالي عند استمرار أي صعوبة: Classes@nagwa.com. نحن متواجدون لمساعدتك دائمًا في حال واجهك أي صعوبات.