Did you know that LiveChat is just the tip of the iceberg in our customer service apps portfolio? There’s also ChatBot, HelpDesk, KnowledgeBase, and OpenWidget – all designed to help you support and automate your customer relations! What’s the common thread that binds them all together? They are powered by text-based communication. This is why we updated our company name to Text 👉 https://text.com/ In today's fast-paced world, where text is the name of the game, we're standing behind a company name that reflects the heart and soul of what we are all about. So say hello to the future with Text – the name that captures the essence of our commitment to this timeless, empowering, and global communication medium.
About us
Text is the company behind LiveChat, ChatBot, HelpDesk, KnowledgeBase, and OpenWidget. We help brands provide better customer service at scale by analyzing, enriching, and automating text communication. LiveChat is a real-time, live-chat software for ecommerce sales and support that helps ecommerce companies create new sales channels. ChatBot is an all-in-one platform to build and launch conversational chatbots without coding. HelpDesk is a simple ticketing system where you can manage all customer messages in one place and automate your support processes. KnowledgeBase is an AI-powered knowledge base software for lightning-fast customer support and effortless self-service. OpenWidget is a website widget that lets you contact potential customers without getting lost in overcomplicated solutions. Want to be a part of the journey and make customer service even better? Team up with us! Join the Developer Program to build apps and sell them in our Marketplace to 40K+ potential customers. Or let us help you incubate your product with the Incubator Program. Or join our Partner Program to earn commission by offering our products to your customers.
- Website
- https://bit.ly/Meet_Text
External link for Text
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Wrocław, Lower Silesia
- Type
- Public Company
- Specialties
- Online live chat software, Real-time traffic monitoring, Capturing best prospects, Increasing sales and online conversions, Lead generation, Help desk software, customer support, text communication, SaaS, and LiveChat
Locations
- Primary
Get directions
Zwycieska
47
Wrocław, Lower Silesia 53-033, PL
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Get directions
101 Arch St
8th Floor
Boston, Massachusetts 02110, US
Employees at Text
Updates
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Great news from ChatBot! Introducing the new AI Training section! It's an all-in-one AI model optimization hub designed to provide your customers with the best possible chatting experience. 👉 https://www.chatbot.com/ Test it out! https://lnkd.in/djNvzts4
How to Train Your AI Chatbot
https://www.youtube.com/
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Text reposted this
Meta recently sunsetted their chat product, the Facebook Chat Plugin. If you're looking for an alternative, LiveChat has you covered with all the same features and much more!👇 - Integration with WordPress, Shopify, Wix, and Webflow ✅ - Quick set-up ✅ - Free trial to test it out ✅ - AI features to make your work smooth ✅ #FacebookChatWidget #FacebookWidget #MetaChatWidget #FacebookChatPlugin #MetaChatPlugin https://lnkd.in/dNG9UzMC
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We’re proud to work with the best people in the industry! Shout out to Zuzanna Kunik, our Senior Machine Learning Engineer, who was just nominated as one of the TOP 100 Women in Data Science in Poland by Perspektywy Women in Tech !
I'm happy to be nominated to the TOP 100 Women in Data Science in Poland list by Perspektywy Women in Tech ! This recognition inspires me to continue my personal and professional development, striving to support others and contribute even more to the field. Also, as Audre Lorde said: "Without community, there is no liberation." I congratulate my friends Agnieszka Kamińska, Julia Będziechowska, Barbara Sobkowiak, Martyna Urbanek-Trzeciak for their nominations. I'm incredibly proud that our community Women in Machine Learning & Data Science POLAND (part of (WiMLDS) Women in Machine Learning & Data Science) was recognized. I'm still learning so much from you 💙 #Top100WomenInDataScience #Perspektywy2024 #PerspektywySummit2024 #WomenInTechSummit #PerspektywyWomenInTechSummit2024
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Text reposted this
The folks from Valley Driving School know how to run things smoothly! As you can see, they save tons of time thanks to automated workflows. 👇 Read more on how they reduced ticket resolution time: https://lnkd.in/dt_Zrcn2
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Text reposted this
Did you know that HelpDesk users have run over 23 million(!) custom automations so far? With HelpDesk, you can automate any email flow, such as sending follow-ups, setting high priorities for your most valuable clients, or asking for feedback after solving a case. https://lnkd.in/d6Jmm-k4
IT Ticketing System | Help Desk Software
helpdesk.com
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Text reposted this
Hot news! This is how you can welcome your customers on your website! 👇 Our new Welcome Screen for your chat widget is here! With it, you can find new ways to engage your customers and provide them instant help – even before they reach out to your support team. Customize the appearance, add apps, and include custom links. Set it up today! https://lnkd.in/dRYVZjBE
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Text reposted this
Have two minutes to spare? That’s enough time to set up your AI-based #chatbot, load it with information from your website, and place it on your site to assist your customers! 👉 https://www.chatbot.com/
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Text reposted this
Introducing One - the personal AI assistant right in your LiveChat app!✨ It’s designed to answer all questions in real time, functioning like an assistant who is always ready to help you via chat! All you have to do is train it with information from your website. Have you had a chance to give it a try?
Meet One, your AI business companion 🤖
news.livechat.com
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Text reposted this
Happy to be here Text! Thank you Texters for such a warm welcome! Acknowledgements to Jagoda Naumczyk for efficient recruitment process! :)