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          Find a Location

          Cross Country Moving Company has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCross Country Moving Company

            Moving Companies
            Headquarters Multi Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2480 Verna Ct

            San Leandro, CA 94577-4223

            Visit Website
            (877) 888-0708

            Business hours

            7:00 AM - 6:00 PM
            Business Hours
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            8:00 AM - 4:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.5/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited business A+

            Accredited Since: 7/29/2014

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Cross Country Moving Company offers long distance moving and packing service.

            Products & Services

            Cross Country Moving Company offers auto shipping, long distance relocation within the US, packing and storage.

            Business Details

            This is a multi-location business.

            Find a Location

            Cross Country Moving Company has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2480 Verna Ct, San Leandro, CA 94577-4223
              BBB File Opened:
              6/12/2014
              Years in Business:
              11
              Business Started:
              5/13/2013
              Business Started Locally:
              5/13/2013
              Business Incorporated:
              10/18/2013
              Accredited Since:
              7/29/2014
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 191180 for this business, issued by Bureau of Electronic and Appliance Repair. The expiration date of this license is 2/12/2025.

              These agencies may include:

              Bureau of Electronic and Appliance Repair

              4244 South Market Court, Suite D

              Sacramento CA 95834-1243

              (916) 999-2041

              http://www.bearhfti.ca.gov/

              BBB records show a license number of 2626333 for this business, issued by Federal Motor Carrier Safety Administration. The expiration date of this license is 2/12/2025.

              These agencies may include:

              Federal Motor Carrier Safety Administration

              1325 J St Ste 1540

              Sacramento CA 95814

              (800) 832-5660

              http://safer.fmcsa.dot.gov/CompanySnapshot.aspx

              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              160
              Alternate Business Name
              • Cross Country Long Distance Movers
              • Cross Country Movers
              Hours of Operation

              Primary

              M:
              7:00 AM - 6:00 PM
              T:
              7:00 AM - 6:00 PM
              W:
              7:00 AM - 6:00 PM
              Th:
              7:00 AM - 6:00 PM
              F:
              7:00 AM - 6:00 PM
              Sa:
              7:00 AM - 6:00 PM
              Su:
              8:00 AM - 4:00 PM
              Business Management
              • Mr. Art Gurfinkel, Owner
              Contact Information

              Principal

              • Mr. Art Gurfinkel, Owner

              Customer Contact

              • Mr. Art Gurfinkel, Owner
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a mover

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/12/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I had my order picked up on 3/29 and told it would be delivered 7-14 days from that date. I then received a text it wouldnt arrive until 4/13-4/18. I called and spoke to people almost every day since then stating I need more than a days notice and the delay in unacceptable. I only have somewhere to stay until my furniture arrives until 4/14, and already had to extend it 2 days. I keep getting the same response and this whole experience has been completely unacceptable. Other moving companies give 2-3 days notice and it wouldnt be an issue if I wasnt given incorrect dates at pickup. If I dont get an adequate resolution Im involving attorneys
              Read More
              Read 19 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sean R

              05/22/2024

              Deceptive Move Broker- DO NOT HIRE They claim to be a CARRIER ONLY registered under (US *** *******). Which on paper they are. The thing to know about the moving industry it was literally called the wild wild west by one of the countless sales representatives we spoke to. Our experience (with Cross Country Moving Company) was with a sales rep calling himself ********************************* which we now suspect to be an alias. We were told in no uncertain terms that our move would be handled by professional movers that were under the direct employ of cross country movers and not brokered out to the lowest bidder (as often happens with move brokers). ******* even told us that Cross Country Moving Company is not registered as a Move Broker which is correct ******* the *** number). The day before our shipment was to be picked up I got a call from an entirely different moving company, (that we had no prior dealings with) with their own dot number that confirmed that they had been hired by Cross Country to pick up our house hold goods. I looked up this new mover who had user reviews just shy of horrifying and realized we had been lied to. In summary Cross Country Moving company is a unscrupulous move broker who will lie through their teeth about the service you are paying them for, charge you double for it, and then go out and hire the lowest cost, worst reviewed moving company that no-one in their right mind would hire directly. They are but a middle man and not a good one, just hire directly and skip these clowns. All they are doing is adding a markup to your move.
              Read 7 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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