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E-enabled Patient-Provider Communication in Context

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Personal Health Informatics

Part of the book series: Cognitive Informatics in Biomedicine and Healthcare ((CIBH))

Abstract

With continued focus on the move to value-based care payment models, one major challenge is how to enable effective critical response for patient-centered care delivery. Several alternative care delivery models have emerged to support asynchronous, non-traditional communication modalities between patients and providers beyond in-person clinical visits. These new models are pertinent not only to chronic and preventive care, but also to other care scenarios that require critical responses, such as the situation we are currently experiencing during the COVID-19 pandemic. However, our understanding of new care delivery models to support critical response is still under-investigated. This chapter explores informatics approaches for designing and implementing E-enabled novel care delivery models to support patient-provider communication. Our work goes beyond the usual social determinants of health, such as age, gender and socio-economic status, to include communication-related factors such as e-health literacy, regional and individual differences in communication preferences and styles, ethics and regulatory issues, and different modalities for care delivery.

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Acknowledgements

Dr. Patel wishes to acknowledge that her study was supported by the National Institute of Mental Health of the National Institutes of Health under Award Number R21MH114621.

Dr. Kuziemsky acknowledges funding from a Discovery Grant from the Natural Sciences and Engineering Research Council of Canada.

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Authors and Affiliations

  1. MacEwan University, Edmonton, AB, Canada

    Craig E. Kuziemsky

  2. Maersk McKinney Møller Institute, University of Southern Denmark, Odense, Denmark

    Christian Nohr

  3. Texas A&M University, College Station, TX, USA

    José F. Florez-Arango

  4. The New York Academy of Medicine, New York, NY, USA

    Vimla L. Patel

Authors
  1. Craig E. Kuziemsky
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  2. Christian Nohr
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  3. José F. Florez-Arango
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  4. Vimla L. Patel
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Corresponding author

Correspondence to Craig E. Kuziemsky .

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Editors and Affiliations

  1. Bayesian Health, New York, NY, USA

    Pei-Yun Sabrina Hsueh

  2. Heidelberg University Hospital, Institute of Medical Informatics, Heidelberg, Germany

    Thomas Wetter

  3. Center for Biomedical Data Science, Yale University, New Haven, CT, USA

    Xinxin Zhu

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Kuziemsky, C.E., Nohr, C., Florez-Arango, J.F., Patel, V.L. (2022). E-enabled Patient-Provider Communication in Context. In: Hsueh, PY.S., Wetter, T., Zhu, X. (eds) Personal Health Informatics. Cognitive Informatics in Biomedicine and Healthcare. Springer, Cham. https://doi.org/10.1007/978-3-031-07696-1_1

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  • DOI: https://doi.org/10.1007/978-3-031-07696-1_1

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