Volume 50, Issue 3 p. 1282-1314
RESEARCH ARTICLE

Impact of COVID-19 on psychological distress among SME owners in Ghana: Partial least square–structural equation modeling (PLS-SEM) approach

Md U. H. Uzir

Corresponding Author

Md U. H. Uzir

Department of Marketing, Putra Business School, Universiti Putra Malaysia, Serdang, Malaysia

Correspondence Md U. H. Uzir, Department of Marketing, Putra Business School, Universiti Putra Malaysia, Serdang 43400, Malaysia

Email: [email protected]

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Zakari Bukari

Zakari Bukari

Department of Marketing, Putra Business School, Universiti Putra Malaysia, Serdang, Malaysia

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Ishraq Jerin

Ishraq Jerin

Department of Management, Putra Business School, Universiti Putra Malaysia, Serdang, Malaysia

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Najmul Hasan

Najmul Hasan

Department of Management Science and Engineering, Center for Modern Information Management, School of Management, Huazhong University of Science and Technology, Wuhan, People's Republic of China

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Abu B. Abdul Hamid

Abu B. Abdul Hamid

Department of Marketing, Putra Business School, Universiti Putra Malaysia, Serdang, Malaysia

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Thurasamy Ramayah

Thurasamy Ramayah

Department of Management, School of Management, Universiti Sains Malaysia, Minden, Penang, Malaysia

Department of Management, Sunway University Business School, Sunway University, Subang Jaya, Malaysia

Department of Management, Faculty of Economics and Business, Universiti Malaysia Sarawak, Kota Samarahan, Malaysia

Department of Management, Fakulti Pengurusan dan Perniagaan, Universiti Teknologi Mara, Shah Alam, Malaysia

Department of Management, Faculty of Accounting and Management, Universiti Tunku Abdul Rahman (UTAR), Petaling Jaya, Malaysia

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First published: 29 September 2021
Citations: 5

Abstract

A critical part of the national economy is small and medium enterprises (SMEs). SME owners are vital contributors to the overall economy. Due to their limited capital and assets, they are more vulnerable. In comparison to their contribution, the value of assessing SME owner's depression, anxiety, and mental stress has been very minimal during the COVID-19 outbreak. Firms were forced to close due to lockdown, and they faced substantial business losses. Thus, this study aims to investigate SME owners' psychological distress due to business losses during this pandemic. The study used psychological parameters: Depression, Anxiety, Stress Scale-21 (DASS-21) to examine SME owners' psychological distress. A total number of 217 owners were surveyed through a judgmental sampling technique using a structured questionnaire. Data were analyzed employing partial least square-based structural equation modeling (PLS-SEM). The findings showed that DASS-21 parameters and fear of business loss affected psychological distress. Besides, fear of business loss increases psychological distress, whereas government support lessens the distress. Theoretically, this study extended the scope of DASS-21 scale and contributed to the literature of psychology. In terms of policy implications, this study provides useful information for government, policymakers, and SME owners about the effects mentioned above.

CONFLICT OF INTERESTS

The authors declare that there are no conflict of interests.

PEER REVIEW

The peer review history for this article is available at https://publons.com/publon/10.1002/jcop.22716

The full text of this article hosted at iucr.org is unavailable due to technical difficulties.