Volume 23, Issue 4 p. 363-382
Research Article

Generational differences: revisiting generational work values for the new millennium

Karen Wey Smola

Corresponding Author

Karen Wey Smola

Troy State University, University College, Southeast Region, U.S.A.

Troy State University, University College, Southeast Region, Box 52456, Ft. Benning, GA 31995-2456, U.S.A.Search for more papers by this author
Charlotte D. Sutton

Charlotte D. Sutton

Department of Management, Auburn University, U.S.A.

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First published: 25 April 2002
Citations: 823

Abstract

As we enter the new millennium and face the entrance of another generation of workers into the changing world of work, managers are encouraged to deal with the generational differences that appear to exist among workers. This paper revisits the issue of generational differences and the causes of those differences. Data were obtained from more than 350 individuals across the country who responded to a request to complete a survey. Current generational differences in worker values are analysed and the results are compared to a similar study conducted in 1974. Results suggest that generational work values do differ. To a lesser degree, the results suggest that work values also change as workers grow older. Finally, the results indicate an increasing desire among American workers to balance work and personal goals. This change in attitude was reflected even within the same cohort group. Copyright © 2002 John Wiley & Sons, Ltd.

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