Special Research Forum West Meets East: New Concepts and Theories

When Times Collide: Temporal Brokerage at the Intersection of Markets and Developments

    Published Online:https://doi.org/10.5465/amj.2012.1004

    We study the influence of a pervasive Western organizational mentality—clock-time orientation—in market-based models for human development. While a linear, clock-time orientation optimized for markets is meant to enhance efficiency, coordination, and control, it may be unsuitable for managing emergent, complex, and indeterminate processes such as development. To examine how the tension between market and development temporalities plays out at the organizational level, we draw on an ethnography of Fairtrade International, an organization connecting markets in the North with low-income community development in the South. We examine intra-organizational contestation over different temporal structures needed to entrain to discrepant temporal environments. We explain how contestation, temporal reflexivity, interpretive shifts, and mutual appreciation of interdependencies led to the reconstitution of Fairtrade's development model to bridge competing temporal structures. We contribute by (a) elucidating an agentic view of time, where time is used as a cultural resource to regulate attention and render social phenomena amenable to particular types of managerial action; (b) developing the notion of “ambitemporality,” where organizations accommodate seemingly contradictory temporal orientations; and (c) explaining how deep-seated Western organizational mentalities truncate the power of development models, and how these models may benefit from embracing processual approaches associated with Eastern thought.

    REFERENCES

    • Adam B. 1994. Time and social theory. Cambridge, UK: Polity Press. Google Scholar
    • Adam B. 2004. Time. Cambridge, UK & Malden, MA: Polity Press. Google Scholar
    • Albert S. 1995. Towards a theory of timing: An archival study of timing decisions in the Persian Gulf War. In Staw B. M.Cummings L. L. (Eds.), Research in organizational behaviour, vol. 17: 1–89. Greenwich, CT: JAI Press. Google Scholar
    • Ancona D. , Chong C.-L. 1996. Entrainment: Pace, cycle, and rhythm in organizational behavior. Research in Organizational Behavior, 18: 251–284. Google Scholar
    • Ancona D. , Waller M. J. 2007. The dance of entrainment: Temporally navigating across multiple pacers. Research in the Sociology of Work, 17: 115–146. Google Scholar
    • Ancona D. G. , Caldwell D. F. 1992. Bridging the boundary: External activity and performance in organizational teams. Administrative Science Quarterly, 37: 634–665. Google Scholar
    • Ancona D. G. , Goodman P. S. , Lawrence B. S. , Tushman M. L. 2001a. Time: A new research lens. Academy of Management Review, 26: 645–663.LinkGoogle Scholar
    • Ancona D. G. , Okhuysen G. A. , Perlow L. A. 2001b. Taking time to integrate temporal research. Academy of Management Review, 26: 512–529.LinkGoogle Scholar
    • Ansari S. , Munir K. , Gregg T. 2012. Impact at the “bottom of the pyramid”: The role of social capital in capability development and community empowerment. Journal of Management Studies, 9: 813–842. Google Scholar
    • Ansari S. , Wijen F. , Gray B. 2013. Constructing a climate change logic: An institutional perspective on the “tragedy of the commons.” Organization Science, 24: 1014–1040. Google Scholar
    • Barkema H. G. , Baum J. A. C. , Mannix E. A. 2002. Management challenges in a new time. Academy of Management Journal, 45: 916–930.LinkGoogle Scholar
    • Battilana J. , Dorado S. 2010. Building sustainable hybrid organizations: The case of commercial microfinance organizations. Academy of Management Journal, 53: 1419–1440.LinkGoogle Scholar
    • Bergson H. 1999. Duration and simultaneity. Bergson and the Einsteinian universe. Manchester, UK: Clinamen Press. Google Scholar
    • Blowfield M. E. , Dolan C. 2010. Fairtrade facts and fancies: What Kenyan Fairtrade tea tells us about business' role as development agent. Journal of Business Ethics, 93: 143–162. Google Scholar
    • Bluedorn A. C. 2002. The human organization of time: Temporal realities and experience. Stanford, CA: Stanford University Press. Google Scholar
    • Bluedorn A. C. , Denhardt R. 1988. Time and organizations. Journal of Management, 14: 299–320. Google Scholar
    • Bluedorn A. C. , Waller M. J. 2006. The stewardship of the temporal commons. Research in Organizational Behavior, 27: 355–396. Google Scholar
    • Blumer H. 1954. What is wrong with social theory? American Sociological Review, 19: 3–10. Google Scholar
    • Boje D. 2000. Toward a theory and praxis of transorganizational development: Stakeholder networks and their habitats. Cooperative Strategy: 243–260. Google Scholar
    • Bourdieu P. 1977. Outline of a theory of practice. Cambridge: Cambridge University Press. Google Scholar
    • Bridoux F. , Smith K. G. , Grimm C. M. 2013. The management of resources: temporal effects of different types of actions on performance. Journal of Management, 39: 928–957. Google Scholar
    • Cameron K. S. , Quinn R. E. 1988. Paradox and transformation: Toward a theory of change in organization and management. Cambridge, MA: Ballinger Publishing Company. Google Scholar
    • Chen M.-J. 2014. Becoming ambicultural: A personal quest and aspiration for organizations. Academy of Management Review, 39: 119–137.AbstractGoogle Scholar
    • Chen M.-J. , Miller D. 2010. West meets east: Toward an ambicultural approach to management. Academy of Management Perspectives, 24: 17–24.LinkGoogle Scholar
    • Chen M.-J. , Miller D. 2011. The relational perspective as a business mindset: Managerial implications for east and west. Academy of Management Perspectives, 25: 6–18.LinkGoogle Scholar
    • Chia R. 2002. Essai: Time, duration and simultaneity: Rethinking process and change in organizational analysis. Organization Studies, 23: 863–868. Google Scholar
    • Chia R. 2010. Rediscovering becoming: Insights from an oriental perspective on organization studies. In Hernes T.Maitlis S. (Eds.), Process, sensemaking, and organizing: 1–26. Oxford, UK: Oxford University Press. Google Scholar
    • Corbin J. , Strauss A. 2008. Basics of qualitative research (3rd ed.). Los Angeles, CA: Sage. Google Scholar
    • Crossan M. , Cunha M. P. E. , Vera D. , Cunha J. 2005. Time and organizational improvisation. Academy of Management Review, 30: 129–145.LinkGoogle Scholar
    • Czarniawska B. 2004. On time, space, and action nets. Organization, 11: 773–791. Google Scholar
    • Davis G. F. , Marquis C. 2005. Prospects for organization theory in the early twenty-first century: Institutional fields and mechanisms. Organization Science, 16: 332–343. Google Scholar
    • Denzin N. K. 1997. Triangulation in educational research. In Keeves J. (Ed.), Educational research, methodology and measurement: An international handbook: 318–322. Oxford, UK: Pergamon Press. Google Scholar
    • Dolan C. S. 2010. Virtual moralities: The mainstreaming of Fairtrade in Kenyan tea fields. Geoforum, 41: 33–43. Google Scholar
    • Dougherty D. , Bertels H. , Chung K. , Dunne D. D. , Kraemer J. 2013. Whose time is it? Understanding clock-time pacing and event-time pacing in complex innovations. Management and Organization Review, 9: 233–263. Google Scholar
    • Dubinskas F. 1988. Janus organizations: Scientists and managers in genetic engineering firms. In Dubinskas F. (Ed.), Making time: Ethnographies of high technology organizations: 170–232. Philadelphia, PA: Temple University Press. Google Scholar
    • Eccles R. G. , Serafeim G. 2013. The performance frontier. Harvard Business Review, 91: 1–10. Google Scholar
    • Eisenhardt K. M. 1989. Building theories from case study research. Academy of Management Review, 14: 532–550.LinkGoogle Scholar
    • Emirbayer M. , Mische A. 1998. What is agency? American Journal of Sociology, 103: 962–1023. Google Scholar
    • Etzion D. , Ferraro F. 2010. The role of analogy in the institutionalization of sustainability reporting. Organization Science, 21: 1092–1107. Google Scholar
    • Fine G. A. , Deegan J. G. 1996. Three principles of Serendip: Insight, chance, and discovery in qualitative research. International Journal of Qualitative Studies in Education, 9: 434–447. Google Scholar
    • Fine H. 1998. Clockspeed. Boston, MA: Harvard Business School. Google Scholar
    • FLO . 2007. Fairtrade International: Standards for small producers. http://www.fairtrade.net/654.0.html ( accessed July 30, 2011 ). Google Scholar
    • FLO . 2010a. Consultation on the new standards framework: Guide to consultation. http://www.fairtrade.net/fileadmin/user_upload/content/Guide_to_NSF_Consultation.pdf ( accessed October 8, 2010 ). Google Scholar
    • FLO . 2010b. FLO embarks on first-ever revamp of Fairtrade standards. http://www.fairtrade.net/single-view+M5301bb79545.html ( accessed June 18, 2012 ). Google Scholar
    • FLO-CERT . (2008). FLO-CERT GmbH: Certification Requirements. http://www.flo-cert.net/flo-cert/37.html ( accessed October 29, 2010 ). Google Scholar
    • Gao J. , Bansal P. 2013. Instrumental and integrative logics in business sustainability. Journal of Business Ethics, 112: 241–255. Google Scholar
    • Garud R. , Gehman J. 2012. Metatheoretical perspectives on sustainability journeys: Evolutionary, relational and durational. Research Policy, 41: 980–995. Google Scholar
    • Garud R. , Gehman J. , Kumaraswamy A. 2011. Complexity arrangements for sustained innovation: Lessons from 3M Corporation. Organization Studies, 32: 737–767. Google Scholar
    • Gell A. 1992. The anthropology of time: Cultural constructions of temporal maps and images. Oxford, UK: Berg. Google Scholar
    • George G. , McGahan A. M. , Prabhu J. 2012. Innovation for inclusive growth: Towards a theoretical framework and a research agenda. Journal of Management Studies, 49: 661–683. Google Scholar
    • George J. M. , Jones G. R. 2000. The role of time in theory and theory building. Journal of Management, 26: 657–684. Google Scholar
    • Gephart R. P. 1978. Status degradation and organizational succession: An ethnomethodological approach. Administrative Science Quarterly, 23: 553–581. Google Scholar
    • Gephart R. P. , Topal C. , Zhang Z. 2010. Future-oriented sensemaking: Temporalities and institutional legitimation. In Hernes T.Maitlis S. (Eds.), Process, sensemaking, and organizing: 275–312. Oxford, UK: Oxford University Press. Google Scholar
    • Gephart R. P. J. 2004. Qualitative research and the Academy of Management. Academy of Management Journal, 47: 454–462.AbstractGoogle Scholar
    • Gersick C. J. G. 1994. Pacing strategic change: The case of a new venture. Academy of Management Journal, 37: 9–45.LinkGoogle Scholar
    • Gibson C. 2012. Making redistributive direct democracy matter: Development and women's participation in the Gram Sabhas of Kerala, India. American Sociological Review, 77: 409–434. Google Scholar
    • Gibson C. B. , Birkinshaw J. 2004. The antecedents, consequences, and mediating role of organizational ambidexterity. Academy of Management Journal, 47: 209–226.LinkGoogle Scholar
    • Giddens A. 1990. Consequences of modernity. Cambridge, UK: Polity Press. Google Scholar
    • Gioia D. A. , Corley K. G. , Hamilton A. L. 2013. Seeking qualitative rigor in inductive research: Notes on the Gioia methodology. Organizational Research Methods, 16: 15–31. Google Scholar
    • Greenwood R. , Raynard M. , Kodeih F. , Micelotta E. R. , Lounsbury M. 2011. Institutional complexity and organizational responses. The Academy of Management Annals, 5: 317–371.LinkGoogle Scholar
    • Guijt I. 2007. Assessing and learning for social change: A discussion paper. Brighton, UK: Institute of Development Studies. Google Scholar
    • Gupta A. 1992. The reincarnation of souls and the rebirth of commodities: Representations of time in “east” and “west.” Cultural Critique, 22: 187–211. Google Scholar
    • Hall E. T. 1983. The dance of life: The other dimension of time. Garden City, NY: Anchor Press. Google Scholar
    • Hammersley M. , Atkinson P. 1989. Ethnography: Principles in practice. London, UK: Routledge. Google Scholar
    • Hargrave T. J. , Van De Ven A. H. 2006. A collective action model of institutional innovation. Academy of Management Review, 31: 864–888.LinkGoogle Scholar
    • Hernes T. 2007. Understanding organization as process—Theory for a tangled world. London, UK: Routledge. Google Scholar
    • Hernes T. , Maitlis S. 2010. Process, sensemaking, and organizing. Oxford, UK: Oxford University Press. Google Scholar
    • Hofmeister S. 1997. Nature's temporalities: Consequences for environmental politics. Time and Society, 6: 309–321. Google Scholar
    • Holland J. , Ruedin L. 2012. Monitoring and evaluating empowerment processes. Bern, Switzerland: Swiss Agency for Development and Co-operation/OECD. Google Scholar
    • Huy Q. N. 2001. Time, temporal capability, and planned change. The Academy of Management Review, 26: 601–623. Google Scholar
    • Jaques E. 1982. The form of time. New York, NY: Crane, Russak. Google Scholar
    • Jay J. 2013. Navigating paradox as a mechanism of change and innovation in hybrid organizations. Academy of Management Journal, 56: 137–159.LinkGoogle Scholar
    • Joas H. 1997. G. H. Mead—A contemporary re-examination of his thought. Cambridge, MA: MIT Press. Google Scholar
    • Kaplan S. , Orlikowski W. J. 2013. Temporal work in strategy making. Organization Science, 24: 965–995. Google Scholar
    • Khan F. R. , Munir K. A. , Willmott H. 2007. A dark side of institutional entrepreneurship: Soccer balls, child labour and postcolonial impoverishment. Organization Studies, 28: 1055–1077. Google Scholar
    • Knights D. , Odih P. 2002. Big brother is watching you! Call centre surveillance and the time-disciplined subject. Explorations in Sociology, 62: 144–154. Google Scholar
    • Kraatz M. S. , Block E. S. 2008. Organizational implications of institutional pluralism. In Greenwood R.Oliver C.Sahlin-Andersson K.Suddaby R. (Eds.), Handbook of organizational institutionalism: 243–275. London, UK: Sage. Google Scholar
    • Langley A. , Smallman C. , Tsoukas H. , Van de Ven A. H. 2013. Process studies of change in organization and management: Unveiling temporality, activity, and flow. Academy of Management Journal, 56: 1–13.LinkGoogle Scholar
    • Langley A. , Tsoukas H. 2010. Introducing perspectives on process organization studies. In Hernes T.Maitlis S. (Eds.), Process, sensemaking, and organizing: 1–26. Oxford, UK: Oxford University Press. Google Scholar
    • Laverty K. J. 1996. Economic “short-termism”: The debate, the unresolved issues, and the implications for management practice and research. Academy of Management Review, 21: 825.LinkGoogle Scholar
    • Lawrence T. B. , Winn M. I. , Jennings P. D. 2001. The temporal dynamics of institutionalization. Academy of Management Review, 26: 624–644.LinkGoogle Scholar
    • Levine R. 1997. A geography of time: On tempo, culture, and the pace of life. New York: Basic Books. Google Scholar
    • Lewis J. D. , Weigert A. J. 1981. The structures and meanings of social time. Social Forces, 60: 432–462. Google Scholar
    • Li T. M. 2007. The will to improve: Governmentality, development, and the practice of politics. Durham, NC: Duke University Press. Google Scholar
    • Lincoln Y. S. , Guba E. G. 1985. Naturalistic inquiry. Newbury Park, CA: Sage. Google Scholar
    • Lok J. , de Rond M. 2013. On the plasticity of institutions: Containing and restoring practice breakdowns at the Cambridge University boat club. Academy of Management Journal, 56: 185–207.LinkGoogle Scholar
    • Lyon S. , Moberg M. 2010. Fair trade and social justice: Global ethnographies. New York, NY: New York University Press. Google Scholar
    • MacKay R. B. , Chia R. 2013. Choice, chance, and unintended consequences in strategic change: A process understanding of the rise and fall of Northco automotive. Academy of Management Journal, 56: 208–230.LinkGoogle Scholar
    • Mair J. , Martí I. , Ventresca M. J. 2012. Building inclusive markets in rural Bangladesh: How intermediaries work institutional voids. Academy of Management Journal, 55: 819–850.LinkGoogle Scholar
    • Maitlis S. , Christianson M. 2014. Sensemaking in organizations: Taking stock and moving forward. The Academy of Management Annals, 8: 57–125.LinkGoogle Scholar
    • Marginson D. , McAulay L. 2008. Exploring the debate on short-termism: A theoretical and empirical analysis. Strategic Management Journal, 29: 273–292. Google Scholar
    • Margolis J. D. , Walsh J. P. 2003. Misery loves companies: Rethinking social initiatives by business. Administrative Science Quarterly, 48: 268–305. Google Scholar
    • McGrath J. E. , Kelly J. R. 1986. Time and human interaction: Toward a social psychology of time. New York, NY: Guilford Press. Google Scholar
    • Mead G. H. 1932. The philosophy of the present. Chicago, IL: Open Court Publishing Company. Google Scholar
    • Mosse D. , Farrington J. , Rew A. 1998. Development as process: Concepts and methods for working with complexity. London, UK: Routledge. Google Scholar
    • Murray F. 2010. The oncomouse that roared: Hybrid exchange strategies as a source of distinction at the boundary of overlapping institutions. American Journal of Sociology, 116: 341–388. Google Scholar
    • Nanni G. 2012. The colonisation of time: Ritual, routine and resistance in the British Empire. Manchester, UK: Manchester University Press. Google Scholar
    • Nicholls A. , Opal C. 2005. Fair trade: Market-driven ethical consumption. Thousand Oaks, CA: Sage. Google Scholar
    • OECD . 2002. Glossary of key terms in evaluation and results based management. ww.oecd.org/dataoecd/29/21/2754804.pdf ( accessed June 18, 2012 ). Google Scholar
    • O'Mahony S. , Bechky B. A. 2008. Boundary organizations: Enabling collaboration among unexpected allies. Administrative Science Quarterly, 53: 422–459. Google Scholar
    • Orlikowski W. J. , Yates J. 2002. It's about time: Temporal structuring in organizations. Organization Science, 13: 684–700. Google Scholar
    • Perlow L. A. , Okhuysen G. A. , Repenning N. P. 2002. The speed trap: Exploring the relationship between decision making and temporal context. Academy of Management Journal, 45: 931–955.LinkGoogle Scholar
    • Powell W. W. , Sandholtz K. W. 2012. Amphibious entrepreneurs and the emergence of organizational forms. Strategic Entrepreneurship Journal, 6: 94–115. Google Scholar
    • Pratt M. G. , Rockmann K. W. , Kaufmann J. B. 2006. Constructing professional identity: The role of work and identity learning cycles in the customization of identity among medical residents. Academy of Management Journal, 49: 235–262.LinkGoogle Scholar
    • Quattrone P. 2005. Is time spent, passed or counted? The missing link between time and accounting history. Accounting Historians Journal, 32: 185–208. Google Scholar
    • Reinecke J. 2010. Beyond a subjective theory of value and towards a “fair price”: An organizational perspective on Fairtrade minimum price setting. Organization, 17: 563–581. Google Scholar
    • Reinmoeller P. , Chong L. 2002. Managing the knowledge-creating context: A strategic time approach. Creativity and Innovation Management, 11: 165–174. Google Scholar
    • Saunders C. , Van Slyke C. , Vogel D. R. 2004. My time or yours? Managing time visions in global virtual teams. Academy of Management Executive, 18: 19–31.AbstractGoogle Scholar
    • Schein E. H. 1992. Organizational culture and leadership. San Francisco, CA: Jossey-Bass. Google Scholar
    • Schultz M. , Hernes T. 2013. A temporal perspective on organizational identity. Organization Science, 24: 1–21. Google Scholar
    • Sen A. 1999. Development as freedom. Oxford, UK: Oxford University Press. Google Scholar
    • Slawinski N. , Bansal P. 2012. A matter of time: The temporal perspectives of organizational responses to climate change. Organization Studies, 33: 1537–1563. Google Scholar
    • Smith M. M. 1997. Mastered by the clock. Chapel Hill, NC: The University of North Carolina Press. Google Scholar
    • Smith W. K. , Lewis M. W. 2011. Toward a theory of paradox: A dynamic equilibrium model of organizing. Academy of Management Review, 36: 381–403.LinkGoogle Scholar
    • Souder D. , Bromiley P. 2012. Explaining temporal orientation: Evidence from the durability of firms' capital investments. Strategic Management Journal, 33: 550–569. Google Scholar
    • Spradley J. P. 1979. The ethnographic interview. Belmont, CA: Wadsworth. Google Scholar
    • Staudenmayer N. , Tyre M. , Perlow L. 2002. Time to change: Temporal shifts as enablers of organizational change. Organization Science, 13: 583–597. Google Scholar
    • Strathern M. 2000. The tyranny of transparency. British Educational Research Journal, 26: 309–321. Google Scholar
    • Swidler A. 1986. Culture in action: Symbols and strategies. American Sociological Review, 51: 273–286. Google Scholar
    • Taylor F. 1911. The principles of scientific management. New York: Harper & Row. Google Scholar
    • TenHouten W. D. 2005. Time and society. Albany, NY: State University of New York Press. Google Scholar
    • Thompson E. P. 1967. Time, work-discipline, and industrial capitalism. Past and Present, 38: 56–97. Google Scholar
    • Thompson M. 2011. Ontological shift or ontological drift? Reality claims, epistemological frameworks, and theory generation in organization studies. Academy of Management Review, 36: 754–773.LinkGoogle Scholar
    • Thornton P. H. , Ocasio W. , Lounsbury M. 2012. The institutional logics perspective: A new approach to culture, structure, and process. Oxford, UK: Oxford University Press. Google Scholar
    • Thrift N. 2004. Thick time. Organization, 11: 873–880. Google Scholar
    • Tracey P. , Phillips N. , Jarvis O. 2011. Bridging institutional entrepreneurship and the creation of new organizational forms: A multilevel model. Organization Science, 22: 60–80. Google Scholar
    • Tsoukas H. 1997. The tyranny of light: The temptations and the paradoxes of the information society. Futures, 29: 827–843. Google Scholar
    • Tsoukas H. 2009. A dialogical approach to the creation of new knowledge in organizations. Organization Science, 20: 941–957. Google Scholar
    • Tsoukas H. , Chia R. 2002. On organizational becoming: Rethinking organizational change. Organization Science, 13: 567–582. Google Scholar
    • Tsui A. S. 2007. From homogenization to pluralism: International management research in the academy and beyond. Academy of Management Journal, 50: 1353–1364.LinkGoogle Scholar
    • Tung R. L. 1994. Strategic management thought in East Asia. Organizational Dynamics, 22: 55–64. Google Scholar
    • Tushman M. L. , O'Reilly C. A. 1996. Ambidextrous organizations: Managing evolutionary and revolutionary change. California Management Review, 38: 8–30. Google Scholar
    • Van Maanen J. V. 1979. The fact of fiction in organizational ethnography. Administrative Science Quarterly, 24: 539–550. Google Scholar
    • Wiebe E. 2010. Temporal sensemaking: Managers' use of time to frame organizational change. In Hernes T.Maitlis S. (Eds.), Process, sensemaking & organizing: 213–241. Oxford, UK: Oxford University Press. Google Scholar
    • Wong K-C. 2001. Chinese culture and leadership. International Journal of Leadership in Education, 4: 309–319. Google Scholar
    • Yakura E. K. 2002. Charting time: Timelines as temporal boundary objects. Academy of Management Journal, 45: 956–970.LinkGoogle Scholar
    • Zaheer S. , Albert S. , Zaheer A. 1999. Time scales and organizational theory. Academy of Management Review, 24: 725–741.LinkGoogle Scholar
    • Zerubavel E. 1981. Hidden rhythms: Schedules and calendars in social life. Chicago, IL: University of Chicago Press. Google Scholar
    • Zilber T. B. 2002. Institutionalization as an interplay between actions, meanings, and actors: The case of a rape crisis center in Israel. Academy of Management Journal, 45: 234–254.LinkGoogle Scholar
    Academy of Management
      Academy of Management
      100 Summit Lake Drive, Suite 110
      Valhalla, NY 10595, USA
      Phone: +1 (914) 326-1800
      Fax: +1 (914) 326-1900