Skip to main content
Intended for healthcare professionals
Restricted access
Research article
First published online November 10, 2017

Drawing on the discursive resources from psychological contracts to construct imaginary selves: A psychoanalytic perspective on how identity work drives psychological contracts

Abstract

The study contributes novel theoretical perspectives for a more comprehensive and processual understanding of psychological contracts in the context of identity work. It builds on a psychoanalytic, specifically Lacanian, perspective to analyze 106 psychological contract narratives by employees of a wide range of organizations. Based on this analysis, the study suggests that psychological contracts can be understood as providing discursive resources on which narrators draw in complex and non-linear fashion to construct imaginary selves. Their inevitable unsettlement prompts both imaginary and symbolic responses that seem independent of the viability and type of psychological contract narrated. This suggests that identity work drives psychological contracts in surprising ways and empowers individuals as contract and identity-makers. Implications for psychological contract research are discussed.

Get full access to this article

View all access and purchase options for this article.

References

Alvesson M, Robertson M (2016) Money matters: Teflonic identity maneuvering in the investment banking sector. Organization Studies 37(1): 7–34.
Alvesson M, Skoldberg K (2000) Reflexive Methodology. London: SAGE.
Alvesson M, Willmott H (2002) Identity regulation as organizational control: Producing the appropriate individual. Journal of Management Studies 39(5): 619–644.
Alvesson M, Ashcraft KL, Thomas R (2008) Identity matters: Reflections on the construction of identity scholarship in organization studies. Organization 15(1): 5–28.
Arnaud G (2007) The desire for work: Work motivation viewed from a psychoanalytic perspective. 13th European Congress of Work and Organizational Psychology, Stockholm.
Arnaud G, Vanheule S (2007) The division of the subject and the organization: A Lacanian approach to subjectivity at work. Journal of Organizational Change Management 20(3): 359–369.
Benvenuto B, Kennedy R (1986) The Works of Jacques Lacan. New York: St. Martin’s Press.
Boje DM (1995) Stories of the storytelling organization: A postmodern analysis of Disney as ‘Tamara-land.’ Academy of Management Journal 38(4): 997–1035.
Brannan MJ, Parsons E, Priola V (2015) Brands at work: The search for meaning in mundane work. Organization Studies 36(1): 29–53.
Brown AD, Lewis MA (2011) Identities, discipline and routines. Organization Studies 32(7): 871–895.
Chambel MJ, Alcover CM (2011) The psychological contract of call-center workers: Employment conditions, satisfaction and civic virtue behaviors. Economic and Industrial Democracy 32(1): 115–134.
Chaudhry A, Song LJ (2014) Rethinking psychological contracts in the context of organizational change: The moderating role of social comparison and social exchange. The Journal of Applied Behavioral Science 50(3): 337–363.
Clarke CA, Brown AD, Hailey VH (2009) Working identities? Antagonistic discursive resources and managerial identity. Human Relations 62(3): 323–352.
Conway N, Briner RB (2009) Understanding Psychological Contracts at Work: A Critical Evaluation of Theory and Research. New York: Oxford University Press.
Corbin J, Strauss A (2008) Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Thousand Oaks, CA: SAGE.
Coyle-Shapiro J, Kessler I (2000) Consequences of the psychological contract for the employment relationship: A large scale survey. Journal of Management Studies 37(7): 903–930.
Czarniawska B (1998) A Narrative Approach to Organization Studies. London: SAGE.
Driver M (2009) Struggling with lack: A Lacanian perspective on organizational identity. Organization Studies 30(1): 55–72.
Driver M (2015) How trust functions in the context of identity work. Human Relations 68(6): 899–923.
Edwards D (1997) Discourse and Cognition. Thousand Oaks, CA: SAGE.
Eisenhardt KM (1989) Building theories from case study research. Academy of Management Review 14(4): 532–550.
Fink B (2004) Lacan to the Letter. Minneapolis, MN: University of Minnesota Press.
Fraher AL, Gabriel Y (2014) Dreaming of flying when grounded: Occupational identity and occupational fantasies of furloughed airline pilots. Journal of Management Studies 51(6): 926–951.
Gabriel Y (1991) Turning facts into stories and stories into facts: A hermeneutic exploration of organizational folklore. Human Relations 44(8): 857–875.
Gabriel Y (1995) The unmanaged organization: Stories, fantasies and subjectivity. Organization Studies 16(3): 477–502.
Gabriel Y (2000) Storytelling in Organizations. New York: Oxford University Press.
Glaser BG (1978) Theoretical Sensitivity: Advances in the Methodology of Grounded Theory. Mill Valley, CA: Sociology Press.
Grote G, Raeder S (2009) Careers and identity in flexible working: Do flexible identities fare better? Human Relations 62(2): 219–244.
Hendry PM (2007) The future of narrative. Qualitative Inquiry 13(4): 487–498.
Hoedemaekers C (2009) Traversing the empty promise: Management, subjectivity and the Other’s desire. Journal of Organizational Change Management 22(2): 181–201.
Hoedemakers C, Keegan A (2010) Performance pinned down: Studying subjectivity and the language of performance. Organization Studies 31(8): 1021–1044.
Johnsen R, Gudmand-Hoyer M (2010) Lacan and the lack of humanity in HRM. Organization 17(3): 331–344.
Kiewitz C, Restubog SLD, Zagenszyk T, Hochwarter W (2009) The interactive effects of psychological contract breach and organizational politics on perceived organizational support: Evidence from two longitudinal studies. Journal of Management Studies 46(5): 806–834.
Knights D, Clarke CA (2014) It’s a bittersweet symphony, this life: Fragile academic selves and insecure identities at work. Organization Studies 35(3): 335–357.
Kornberger M, Brown AD (2007) ‘Ethics’ as a discursive resource for identity work. Human Relations 60(3): 497–518.
Lacan J (1977a) Ecrits. New York: Norton.
Lacan J (1977b) The Four Fundamental Concepts of Psychoanalysis. London: Hogarth Press.
Lacan J (1988a) The Seminar of Jacques Lacan, Book I: Freud’s Papers on Technique 1953–1954. New York: Norton.
Lacan J (1988b) The Seminar of Jacques Lacan, Book II: The Ego in Freud’s Theory and in the Technique of Psychoanalysis 1954–1955. New York: Norton.
Lacan J (1991) Le seminaire de Jacques Lacan 1969–1970, Livre XVII: L’envers de la psychanalyse. Paris: Editions Du Seuil.
Lacan J (2001) Autres Ecrits. Paris: Editions Du Seuil.
Lam A, de Campos A (2015) ‘Content to be sad’ or ‘runaway apprentice’? The psychological contract and career agency of young scientists in the entrepreneurial university. Human Relations 68(5): 811–841.
Lapping C (2016) Reflexivity and fantasy: Surprising encounters from interpretation to interruption. Qualitative Inquiry 22(9): 718–724.
Lawrence TB, Maitlis S (2012) Care and possibility: Enacting an ethic of care through narrative practice. Academy of Management Review 37(4): 641–663.
Low CH, Bordia P, Bordia S (2016) What do employees want and why? An exploration of preferred psychological contract elements across career stages. Human Relations 69(7): 1457–1481.
Lilius JM, Worline MC, Dutton JE, et al. (2011) Understanding compassion capability. Human Relations 64(7): 873–899.
Meckler M, Drake BH, Levinson H (2003) Putting psychology back into psychological contracts. Journal of Management Inquiry 12(3): 217–228.
Morison T, Macleod C (2013) A performative-performance analytical approach: Infusing Butlerian theory into the narrative-discursive method. Qualitative Inquiry 19(8): 566–577.
Muller JP, Richardson WJ (1982) Lacan and Language. New York: International University Press.
O’Leary-Kelly AM, Henderson KE, Anand V, Ashforth BE (2014) Psychological contracts in a nontraditional industry: Exploring the implications for psychological contract development. Group & Organization Management 39(3): 326–360.
Ollerenshaw J, Creswell JW (2002) Narrative research: A comparison of two restorying data analysis approaches. Qualitative Inquiry 8(3): 329–347.
Parker I (2005) Lacanian discourse analysis in psychology. Theory & Psychology 15(2): 163–182.
Parker I (2011) Lacanian Psychoanalysis: Revolutions in Subjectivity. New York: Routledge.
Phillipp BLU, Lopez PDJ (2013) The moderating role of ethical leadership: Investigating relationships among employee psychological contracts, commitment, and citizenship behavior. Journal of Leadership & Organizational Studies 20(3): 304–315.
Pole CJ, Lampard R (2002) Practical Social Investigation: Qualitative and Quantitative Methods in Social Research. Harlow: Prentice Hall.
Polkinghorne DE (2007) Validity issues in narrative research. Qualitative Inquiry 13(4): 471–486.
Ragland E (1996) An overview of the real, with examples from seminar I. In: Feldstein R, Fink B, Jaanus M (eds) Reading Seminars I and II: Lacan’s Return to Freud. Albany, NY: State University of New York, 192–211.
Restubog SLD, Hornsey MJ, Bordia P, Esposo SR (2008) Effects of psychological contract breach on organizational citizenship behavior: Insights from the group value model. Journal of Management Studies 45(8): 1377–1400.
Restubog SLD, Zagenczyk TJ, Bordia P, et al. (2015) If you wrong us, shall we not revenge? Moderating roles of self-control and perceived aggressive work culture in predicting responses to psychological contract breach. Journal of Management 41(4): 1132–1154.
Rogan AI, De Kock DM (2005) Chronicles from the classroom: Making sense of the methodology and methods of narrative analysis. Qualitative Inquiry 11(4): 628–649.
Rousseau DM (1995) Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements. Thousand Oaks, CA: SAGE.
Rousseau DM (2003) Extending the psychology of the psychological contract. Journal of Management Inquiry 12(3): 229–238.
Sermijn J, Devlieger P, Loots G (2008) The narrative construction of the self: Selfhood as a rhizomatic story. Qualitative Inquiry 14(4): 632–650.
Spicer A, Alvesson M, Karreman D (2016) Extending critical performativity. Human Relations 69(2): 225–249.
Thomas R, Davies A (2005) Theorizing the micro-politics of resistance: New public management and managerial identities in the UK public services. Organization Studies 26(5): 683–706.
Thompson M, Willmott H (2015) The social potency of affect: Identification and power in the immanent structuring of practice. Human Relations 69(2): 483–506.
Tuck E, Yang KW (2014) Unbecoming claims: Pedagogies of refusal in qualitative research. Qualitative Inquiry 20(6): 811–818.
Turnley WH, Feldman DC (1999) The impact of psychological contract violations on exit, voice, and neglect. Human Relations 52(7): 895–922.
Vanheule S, Lievrouw A, Verhaeghe P (2003) Burnout and intersubjectivity: A psychoanalytical study from a Lacanian perspective. Human Relations 56(3): 321–338.
Vidaillet B, Gamot G (2015) Working and resisting when one’s workplace is under threat: A Lacanian perspective. Organization Studies 36(8): 987–1011.
Wolgemuth JR, Donohue R (2006) Toward an inquiry of discomfort: Guiding transformation in ‘emancipatory’ narrative research. Qualitative Inquiry 12(5): 1022–1039.
Ybema S, Keenoy T, Oswick C, et al. (2009) Articulating identities. Human Relations 62(3): 299–322.
Zagenczyk TJ, Gibney R, Few WT, Scott KL (2011) Psychological contracts and organizational identification: The mediating effect of perceived organizational support. Journal of Labor Research 32(3): 254–281.

Biographies

Michaela Driver researches alternative and psychoanalytic approaches to a wide range of organizational topics such as motivation, stress, organizational identity and learning, emotions, trust, corporate social responsibility, identity work, creativity, embodied subjectivity, change and leadership. Journals in which Michaela’s work has been published include Organization Studies, Human Relations, Academy of Management Learning & Education, Organization, Management Learning, Journal of Organizational Change Management, Journal of Business Ethics and Journal of Management Inquiry. She serves on several editorial boards including Human Relations, Organization Studies, Organization, Management Learning and the Journal of Management Inquiry. [Email: [email protected]]

Cite article

Cite article

Cite article

OR

Download to reference manager

If you have citation software installed, you can download article citation data to the citation manager of your choice

Share options

Share

Share this article

Share with email
EMAIL ARTICLE LINK
Share on social media

Share access to this article

Sharing links are not relevant where the article is open access and not available if you do not have a subscription.

For more information view the Sage Journals article sharing page.

Information, rights and permissions

Information

Published In

Article first published online: November 10, 2017
Issue published: May 2018

Keywords

  1. discourse
  2. identity
  3. Lacan
  4. narratives
  5. psychoanalysis
  6. psychological contract

Rights and permissions

© The Author(s) 2017.
Request permissions for this article.

Authors

Affiliations

Michaela Driver
University of Leicester, UK; New Mexico State University, USA, [email protected]

Notes

Michaela Driver, PhD, Chair in Management, School of Business, University of Leicester, Leicester LE1 7RH, UK. Email: [email protected]

Metrics and citations

Metrics

Journals metrics

This article was published in Human Relations.

VIEW ALL JOURNAL METRICS

Article usage*

Total views and downloads: 1175

*Article usage tracking started in December 2016


Altmetric

See the impact this article is making through the number of times it’s been read, and the Altmetric Score.
Learn more about the Altmetric Scores



Articles citing this one

Receive email alerts when this article is cited

Web of Science: 6 view articles Opens in new tab

Crossref: 0

  1. So lucky to be paid on time! Downward social comparison and gratitude ...
    Go to citation Crossref Google Scholar
  2. Psychosocial Processes in Healthcare Workers: How Individuals’ Percept...
    Go to citation Crossref Google Scholar
  3. Sensemaking and spirituality: the process of re-centring self-decentra...
    Go to citation Crossref Google Scholar
  4. Making do by getting real: Psychological contract violations and proac...
    Go to citation Crossref Google Scholar
  5. Aggrandisement: Helping Micro-Enterprise Owner-Managers Construct Cred...
    Go to citation Crossref Google Scholar
  6. Who will I be when I retire? Introducing a Lacanian typology at the in...
    Go to citation Crossref Google Scholar
  7. Women's career equality and leadership in organizations: Creating an e...
    Go to citation Crossref Google Scholar

Figures and tables

Figures & Media

Tables

View Options

Get access

Access options

If you have access to journal content via a personal subscription, university, library, employer or society, select from the options below:


Alternatively, view purchase options below:

Purchase 24 hour online access to view and download content.

Access journal content via a DeepDyve subscription or find out more about this option.

View options

PDF/ePub

View PDF/ePub

Full Text

View Full Text