The TQM legacy – Gurus’ contributions and theoretical impact
Abstract
Purpose
The purpose of this paper is to examine the various contributions made by Gurus who have impacted significantly on the theory and practice of total quality management (TQM) over the past 100 years.
Design/methodology/approach
The paper uses the solid foundation created by the various thoughts, concepts, principles and methods contributed by specifically considered individuals.
Findings
The methodology makes the case for the legacy that TQM has created and in particular, its unique additions to theory building.
Originality/value
A unique examination of a century of TQM Gurus.
Keywords
Citation
Zairi, M. (2013), "The TQM legacy – Gurus’ contributions and theoretical impact", The TQM Journal, Vol. 25 No. 6, pp. 659-676. https://doi.org/10.1108/TQM-06-2013-0069
Publisher
:Emerald Group Publishing Limited
Copyright © 2013, Emerald Group Publishing Limited