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    Jun-der Leu

    Supply network configuration considers the whole business logistics to maximize the economic performance of an enterprise. It is a complex strategic decision problem that concerns the long-term organization of suppliers, production... more
    Supply network configuration considers the whole business logistics to maximize the economic performance of an enterprise. It is a complex strategic decision problem that concerns the long-term organization of suppliers, production factories, distribution centers, and manufacturing resources, thus an efficient decision support is necessary. This paper proposes a decision support method for the supply network optimization. In this method, the business process of a supply chain is described by the Supply Chain Operations References (SCOR) models firstly. Then the value of business processes in the supply chain is evaluated using the Value Engineering (VE) methodology, wherein the processes are defined by function analysis with quantitative comparison to select key functions. And the concept of quality and robustness of Taguchi method is applied to evaluate the performance of different alternatives which are generated by key functions. A case application of global enterprise is elabora...
    The airline industry employs advanced e-commerce technologies to retain frequent customers and attract new passengers, but it is likely that not all airlines have clear knowledge about how many gaps should be filled between the status quo... more
    The airline industry employs advanced e-commerce technologies to retain frequent customers and attract new passengers, but it is likely that not all airlines have clear knowledge about how many gaps should be filled between the status quo and an ideal website. This study proposes an integrated model for evaluating airlines’ websites in terms of the perspectives of “marketing mix 4Ps” and “website quality”. In order to verify the practicality and usefulness of this model, an empirical study of the Taiwanese airline industry is offered to illustrate the application of the proposed model. The model first applies the DEMATEL method to cope with the interdependencies between criteria. It then converts the criteria’s cause and effect relations into a visual structural map where the ANP method can help compute the weight of criteria. Finally, it uses the modified VIKOR method to rank e-commerce websites of the five Taiwanese airlines. Overall, the results show that the Taiwanese airlines s...
    The information technology (IT) management has become one of the critical factors that enterprises want to assess the business benefits and performances of ERP systems. This research tries to evaluate the relationship between ERP... more
    The information technology (IT) management has become one of the critical factors that enterprises want to assess the business benefits and performances of ERP systems. This research tries to evaluate the relationship between ERP continuous investment and technical efficiency by using DEA approach. This study also utilizes the Tobit regression to investigate the relationship between efficiency scores and ERP continuous investment based on the concept of total costing ownership (TCO) for technology assets. The research results show as follows: (1) Maintenance expenses of ERP system whether on line or on the scene, has a favorable impact on company's technical efficiency. (2) Salary expenses of ERP personnel, has a favorable impact on company's technical efficiency. (3) Training expenses of ERP staffs has no significant impact on company's technical efficiency. (4) The company invests on ERP system continuously has positive affect on technical efficiency. (5) The local ERP...
    Marine transportation industry is one of the most vital activities in the world. Demand to provide effective and efficient inter-regional connectivity within the marine transportation framework will be a common agenda in some areas. South... more
    Marine transportation industry is one of the most vital activities in the world. Demand to provide effective and efficient inter-regional connectivity within the marine transportation framework will be a common agenda in some areas. South Asia Pacific region has a member country of more than 14 countries. With the region’s economic growth of about 5.3 percent, compared to the world average of 3.2 percent, because it is the most safe area compared to other regions (Antara, 2016). Almost 70% of total world trade takes place among countries in Asia Pacific. In this study, we try to focus on comparative analysis of IT support system to support the operation of marine transportation services in 3 countries namely Indonesia, Malaysia and USA. Some port systems in the archipelagic country particularly the South Asia Pacific region have adopted approaches such as the ERP system, but are still partial. Each part of the port management creates its own information system, and links it to every...
    Numerous green regulations currently require companies to be responsible for their effect on the natural environment, in addition to achieving their economic goals. In view of this, many companies have implemented the ISO14001 system in... more
    Numerous green regulations currently require companies to be responsible for their effect on the natural environment, in addition to achieving their economic goals. In view of this, many companies have implemented the ISO14001 system in their supply chain to comply with green regulations. However, implementing such a system involves technical and communication efforts; hence, an effective method is needed to support the implementation. In this paper, the authors propose a value engineering (VE)-based model with quality tools to support the implementation of the ISO14001 system in the Green Supply Chains. In it, they applied the framework of VE with the quality engineering tools Fishbone Analysis and Failure Mode Effect Analysis for the qualitative and quantitative analysis of green issues in supply chains to cover quality, risk, and value of the system. The proposed method was applied to a global electronics manufacturing company in Taiwan, and the application results showed positiv...
    In this study, the authors used the variable-benchmark data envelopment analysis method to study the innovation performance of an enterprise. In the proposed model, information technology, value proposition, value study, and team... more
    In this study, the authors used the variable-benchmark data envelopment analysis method to study the innovation performance of an enterprise. In the proposed model, information technology, value proposition, value study, and team activities were the input factors, and product model change, product function upgrade, and production cost reduction were the output factors. A total of 176 effective enterprise samples collected from five industries were analysed, and the results showed that the use of a value method and information technology had a synergistic effect on the innovation performance of enterprises; however, the synergistic effect on different industry sectors was not identical. Furthermore, the innovation performance of large enterprises was quite similar to that of small and medium-sized enterprises in most industry sectors, except the service and nonprofit industries. The theoretical and practical implications of these results are discussed.
    Free Trade Zone (FTZ) is a special economic zone that an international businesses can apply to optimize its supply network. Before international businesses apply FTZs, they need to consider the cargo-flows between their business partners... more
    Free Trade Zone (FTZ) is a special economic zone that an international businesses can apply to optimize its supply network. Before international businesses apply FTZs, they need to consider the cargo-flows between their business partners in industrial parks. In this research, we develop an economics evaluation model for the international business using the FTZs. At first, the cargo-flows are analyzed.
    Research Interests:
    TFT-LCD is a critical module for many consumer electronics products. The manufacturing of TFT-LCD is a material-driven as well as a capital intensive industry. Its manufacturing process is composed of three successive phases, array, cell... more
    TFT-LCD is a critical module for many consumer electronics products. The manufacturing of TFT-LCD is a material-driven as well as a capital intensive industry. Its manufacturing process is composed of three successive phases, array, cell and module, and each has different planning characteristics. Therefore, an effective planning of production capacity and material requirement play an important role for the competitive advantage of this industry. In this research, a planning method based on the MRP II framework is developed for the TFT-LCD manufacturing. The developed method focuses on the mid-term planning, based on the MRP II framework, wherein the planning algorithm allocates the fabs capacity for the array phase, and then calculate the material requirement plan for the cell phase. To validate the quality of this method, 62 weeks of real factory data are studied, and the result shows a variation less than 5%.
    Research Interests:
    The SAP-APO is an IT-solution for the supply network planning of global enterprise. It provides a decision support for the business operations in terms of long-terms as well as mid-terms business logistics optimization. This paper... more
    The SAP-APO is an IT-solution for the supply network planning of global enterprise. It provides a decision support for the business operations in terms of long-terms as well as mid-terms business logistics optimization. This paper develops a logistics solution based on the framework of SAP-APO for the IC manufacturing industry. In it, an integrated solution framework is proposed and some
    Page 1. DOI 10.1007/s00291-005-0004-5 REGULAR ARTICLE Jen-Ming Chen . Liang-Tu Chen . Jun-Der Leu Developing optimization models for cross-functional decision-making: integrating marketing and production planning ...
    A Free Trade Zone (FTZ) is an economic zone that an international business can utilize to optimize its supply network. It provides the advantages of operation efficiency as well as financial benefits. For these reasons, many international... more
    A Free Trade Zone (FTZ) is an economic zone that an international business can utilize to optimize its supply network. It provides the advantages of operation efficiency as well as financial benefits. For these reasons, many international businesses choose to locate their manufacturing factories or distribution centers in an FTZ. However, the deployment of business sites in such an area
    This paper develops a decision support method for the capacity optimization of semiconductors manufacturing enterprise. In it, we intend to find the wafer fabs configuration considering the production throughput and the capital investment... more
    This paper develops a decision support method for the capacity optimization of semiconductors manufacturing enterprise. In it, we intend to find the wafer fabs configuration considering the production throughput and the capital investment so that the production economic can be achieved. This method applies the idea of X-factory, which is widely used in the semiconductors industry, to develop the decision
    Traditionally, researchers and practitioners measure the performance of green supply chains from the aspects of economy and environment. Nowadays, human capital is given much attention in Corporate Social Resposibility (CSR) but is often... more
    Traditionally, researchers and practitioners measure the performance of green supply chains from the aspects of economy and environment. Nowadays, human capital is given much attention in Corporate Social Resposibility (CSR) but is often not included  in the performance measures. This research covers the an application of  data envelopment analysis (DEA) slacks-based model to  a multinational chemical manufacturer to minimize both input and bad output variables of both the environmental aspect, covering energy consumption, water intake, carbon dioxide(CO 2 ), voltile organic compound(VOC), solid waste, and the social aspect covering employees’ working hours and total recordable (injury and illness) rate. The model also maximizes the good output, finished good products, to satisfy customers and other stakeholders. This technique results in a more holistic result and decision making model for benchmarking the performance of multiple manufacturing sites in a multinational company in Asia .
    ... data applications, including data modelling, data warehousing, data mining and ERP ... theory, information system failures can occur either during development or during ... project management, technological competence, planning, ERP... more
    ... data applications, including data modelling, data warehousing, data mining and ERP ... theory, information system failures can occur either during development or during ... project management, technological competence, planning, ERP package selection, training and education ...
    In past decades, many manufacturing enterprises have followed the business model of productivity maximization, in which achieving maximum profit using limited resources is the business goal. Although this industrial strategy may make... more
    In past decades, many manufacturing enterprises have followed the business model of productivity maximization, in which achieving maximum profit using limited resources is the business goal. Although this industrial strategy may make profit, it can be detrimental to the long-term social welfare. Industrial regulations require that enterprise should be responsible for the natural environment and the health of their employees while achieving their business goals. This presents a complex problem involving the trade-off between ecology and economy so that an efficient strategic decision support method is needed. Since the value-added process of a manufacturing company encompasses both desirable and undesirable outputs, in this study we use a data envelopment analysis-based model to measure performance sustainability. In it, energy, water, and manpower are considered as input resources, meanwhile CO2 emissions, wasted water, chemical compounds, and laborers’ injuries are considered as ba...
    As a result of the 1997 Kyoto Protocol, numerous countries have become highly interested in sustainability. Manufacturers have been triggered to develop sustainable supply chain strategies in consideration of their value-added processes... more
    As a result of the 1997 Kyoto Protocol, numerous countries have become highly interested in sustainability. Manufacturers have been triggered to develop sustainable supply chain strategies in consideration of their value-added processes and stakeholders. This study was conducted, in the context of small- and medium-sized enterprises in the Taiwanese manufacturing industry, in order to examine the relationship between sustainability and business performance from the perspective of the supply chain aspects of business cooperation, operation integration, and enterprise commitment. A total of 290 companies were surveyed and structural equation modeling was applied to analyze the figures from the samples. The results reveal that the implementation of sustainable practices in the context of enterprise commitments, supply chain cooperation, and operation integration has a positive impact on sustainability and business performance. Furthermore, in high-value manufacturing, supply chain coop...
    The concept of Total Quality Management (TQM) has come to be applied in healthcare over the last few years. The process management category in the Baldrige Health Care Criteria for Performance Excellence model is designed to evaluate the... more
    The concept of Total Quality Management (TQM) has come to be applied in healthcare over the last few years. The process management category in the Baldrige Health Care Criteria for Performance Excellence model is designed to evaluate the quality of medical services. However, a systematic approach for implementation support is necessary to achieve excellence in the healthcare business process. The
    Being the dominant telecommunication company in Taiwan, ChungHwa Telecom Co., Ltd., CHT is her symbol listed on the New York Stock Exchange, provides major communication services to more than 23 million people living in Taiwan. CHT has... more
    Being the dominant telecommunication company in Taiwan, ChungHwa Telecom Co., Ltd., CHT is her symbol listed on the New York Stock Exchange, provides major communication services to more than 23 million people living in Taiwan. CHT has vast number of software developed on client-server or web-based architectures with client software installed in more than ten thousand client computers spreading over