MyHolidays Reviews

I booked multiple flights with myholidays and the Airlines changed a schedule increasing the layover time. It was difficult to manage with one year old toddler that I contacted the former’s customer service team for an alternative booking. My experience was not that great with almost zero responsible callbacks or replies until I got to contact Mr. Vaibhav from support team who kept his word of contacting the airlines for an alternative booking, responded within 24 hrs, resolved the issue and called back for approval. Also, I should thank him for looking into my preferred booking. Great Job, Vaibhav. Very helpful- Thank you!

Date of experience: April 25, 2024

Handling of schedule change . Initially I had some bad experience but spoke to Cooper who listened to my request and dealt with very professionally and did change to my flight. I have been using myholiday for long time and I had no issues in past . Copper understood the problem and resolved it.
Many thanks

Date of experience: April 27, 2024

I have booked through this website today morning and haven't received my ticket confirmation yet though the website says within 30 minutes. I need to travel tomorrow and no one is answering the call, the number is redirected to an answering machine which says they will call back but no one calls back. Sent email to the support team but no response. They are scammers, please don't book through this website. IT IS A SCAM.

Date of experience: April 29, 2024

Immediate replies by support Team (Mr.Ibrahim) through mail and phone calls helped me to clarify the doubt regarding baggage allowances

Thanks Ibrahim..

Found many reviews here as very bad. Mainly related to unexpected cancellation and cancellation refund issues.

At present I Felt their service as good
Hope it will not change !!!!

Anyway Let me wait up to my planned ticket date ..I hope they will value their customers satisfaction and rights anytime as mentioned in their site policies

Date of experience: April 22, 2024

I used this website to buy a domestic ticket. It worked. Please, be sure that, luggage is included if you have a luggage.

Date of experience: April 18, 2024

I had booked my tickets through MyHolidays.com but unfortunately had to cancel my flight bookings due to UAE floods. Shiv from MyHolidays.com helped me with the cancellation and refund process. I highly appreciate his efforts.

Date of experience: April 23, 2024

2 days I had been struggling with my booking and none of the employees could help me immediately highly appreciate vaibhav for his help. Thank you vaibhav u very excellent at your service. If your mangers are reading this for sure you should praise him for this.

Thanks vaibhav.

Date of experience: April 19, 2024

Support is good, App need to be updated. Not easier to do the frquent booking.

Date of experience: April 28, 2024

Scamming clients into booking that is not available and later calling and harassing client to pay more to get booking or opt out with a refund process which is going to take 24-48 hrs. My question
1. why do you take money upfront for something that is not available.
2. why do you call back 2 hrs later to say oh this service is not available anymore.
3. why do you call clients and with a condescending tone inform them of the cancellation.
Shame on you guys.

Date of experience: April 21, 2024

Easy to book. But I did not receive any confirmation email. I chatted on their website to an agent named Charvi. Very soft spoken and incredibly helpful and made sure I received my confirmation with in minutes.

Thank you myholidays.com. Looking forward to travel with you.

Date of experience: April 07, 2024

I have been trying to get my refund for the past 3 months from Myholidays.com and their customer representative Shubham, probably the most useless person ever has been trying to scam me blaming the non refund on the airlines, when airlines provided the proof of 100% refund then after 8 weeks which is their so called policy he came back to me saying that there are some K3 taxes which are being deducted without providing any legal document or proof, again when the airlines confirmed for 100% refund, Shubham has been MIA and not responding anymore over phone or emails ... It's a scam site with the worst possible customer service

Date of experience: March 01, 2024

Airline flight rescheduled, that changed flight not convenient for us, my holidays executive Mr.Priyanshu support me to change my all PNR to next convenient flight. will definitely recommend your site because am happy with your dealings.

Date of experience: April 11, 2024

Your guy Shubham was really helpful and patient, he even gave quick replies and solutions to my problem! Great guy

Date of experience: April 24, 2024

I am feeling scared now because there are so many bad reviews about myholiday.com and i am reconsidering if i book through myholiday or not?🤷🏼‍♂️

Date of experience: April 22, 2024

Dear MyHolidays
I hope this message finds you well. I'm writing to express my concerns regarding the recent experience i had with your agency. I booked a flight through your services, but unfortunately, the flight was cancelled. Since then, I've been attempting reach out to your customer service team via phone, but the number provided seems to be out of service. Additionally, my emails have gone unanswered, leaving me in the dark about the status of my refund.
I understand that flight cancellations can be disruptive, but the lack of communication from your end has only added to the frustration. As a customer ,i value transparency and prompt assistance during such situations. Therefore, I kindly request your immediate attention to this matter.
If there are any alternative channels or methods through which I can reach your team, please let me know.

My Booking Reference Number: MHF241584031
Airline PNR: Q6ZOHA
Travel date:18-04-2024. (Dubai to Mumabi)
Return travel date:22-04-2024. (Mumbai to Dubai).Any updates or guidance regarding my refund status would be greatly appreciated.
Thank you for your understanding and prompt assistance in resolving this issue.
Sincerely,
MEDI PRAVEEN
pH:971-567019338

Date of experience: April 18, 2024

This company scammed me. They never announce the cancellation fee when you book the ticket. When I asked to cancel a ticket they charged 150 riyals per person and said they would refund me after 6 to 8 weeks.
Please do not fall into the trap of this website. Pure scam company.

When asked to send the cancellation fee details charged by the airline, they refused to send the details.

Date of experience: March 03, 2024

I am happy with the service. Received prompt responses from Mr. Swarn Vijay as well as solved the issue (Mistake in the departure details of my E-Ticket) immediately. Thanks brother.

Date of experience: March 31, 2024

very very horrible experience, no sensible people for ticket booking.
No proper response. Their mistake also we have to bare , ADVISING NOT TO DO ANY DEALINGS WITH THIS MY HOLIDAYS. REQUEST OTHER PEOPLE ALSO NOT TO DIVERT TO THIS APP. WE MUST BRING THEM IN SOCIAL FRONT INORDER NOT TO GET INTO PROBLEM FOR OTHERS. JUST NOW ONLY I READ THE REVIEWS ABOUT YOU PEOPLE

Date of experience: April 02, 2024

I just wanted to express my utmost satisfaction with the stellar service provided by Mr. Swarn from the MyHolidays Support Team.

I recently encountered a hiccup with the issuance of my ticket, and Mr. Swarn swooped in like a superhero to save the day. Not only did he resolve the issue promptly, but he did so with a level of professionalism and efficiency that truly impressed me.

It's rare to come across such dedicated individuals who go above and beyond to ensure customer satisfaction, but Mr. Swarn definitely exceeded all expectations.

Kudos to Mr. Swarn and the entire MyHolidays Support Team for their unwavering commitment to excellence. You guys rock!

Date of experience: March 17, 2024

Thanks so much for altering my ticket,
Mr Bot was fantastic and so has been the airline

Date of experience: April 12, 2024