Holabird Sports Reviews

9,445  Excellent
TrustScore 5 out of 5

4.8

In the Running Store category

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Reviews 4.8

9,445 total


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Rated 5 out of 5 stars

I had a gel-kayano shoe that lasted…

I had a gel-kayano shoe that lasted for over 5 yrs and they were so comfortable. having forgotten where I purchased them, I googled them-Instead of a gel-kayano 26, I got a 30! Being on my feet for 8 hrs, these shoes are so comfortable, no having to break them in-perfect immediately! Now I know where to always get my shoes!

Date of experience: April 05, 2024


Rated 5 out of 5 stars

GREAT service when delivery didn't go as planned!

Delivery address was inputted incorrectly by me upon checkout (one digit was incorrect). When I called Holabird with 'Undeliverable' notice from USPS, they not only tracked down the location to the local USPS, and called them several times to verify item was not returned back to Holabird, but called me back to confirm item was still in fact at the USPS local branch for my pick up. GREAT SERVICE! This doesn't happen anywhere today in today's ecommerce world of purchasing. I've already told many about Holabird. I'm even willing to pay more in the future because they have built trust with me!

Date of experience: March 17, 2024


Rated 5 out of 5 stars

Always a Great Experience

I enjoy purchasing running gear from Holabird Sports! It's easy to navigate their website to find exactly what I need, the prices are just right and shipping is fast.

Date of experience: March 18, 2024


Rated 5 out of 5 stars

Best Selection and Courteous Service

Wide selection of men and women's shoes at very competitive prices. Been a long-time jogger, now walker, and still shop at Holabird online store dating back almost three decades.

Date of experience: March 10, 2024


Rated 5 out of 5 stars

Holabird is excellent in many ways!

I have been using Holabird for so many years to order my running shoes. Holabird has never disappointed me in delivering and/or returning system. Very prompt and kind in terms of customer service as well. I would strongly recommend Holabird for your running gear orders in the future.

Date of experience: February 24, 2024


Rated 1 out of 5 stars

I didn't like that after buying several…

I didn't like that after buying several times and already being a customer of yours, you started canceling new orders just because you 'believe' I am a reseller. I am a tennis coach for mi kids and I liked the service, the price, and the products you offer, which is why I started ordering more."

Date of experience: March 18, 2024

Reply from Holabird Sports

Jorge-
Good morning and thank you for shopping with Holabird Sports. I am sorry to hear about issue and cancellation of your orders. I have passed along your review to our resale prevention department and will have them review your account again. I will have someone reach out once we are able to take a look at your account. Thank you for your patience and understanding. Have a great day.


Rated 5 out of 5 stars

I'll be back!

Initially I came in to ask some questions about the HOKA Gaviota 5 as I had issues with 2 pairs of shoes that I ordered directly from HOKA. I have 3 pairs of Gaviota 4's and the new 5 size did not fit like the old 4. Kim explained the differences and fit me in the right show and because of her expert help I left with 2 pairs of HOKA's and my wife 1! Thank you Kim.

Date of experience: March 16, 2024


Rated 5 out of 5 stars

Holabird always has the lowest prices

Holabird always has the lowest prices. I’ve never needed to return an item before, but this purchase I did need to return. I called for a Return Authorization as the website instructed. I spoke with the nicest lady who gave me instructions how to make my return, and to my surprise, she sent me a postage paid return label. I got an email telling me that they had received my return, and in just a day or two, I saw the credit to my credit card.

Date of experience: February 11, 2024


Rated 5 out of 5 stars

Great for Hard to find Sizes

We received our hard to find size in a different color quickly with a gift card for our next purchase! That and the great exchange policy make them our go to shop for New Balance, great service free shipping on most orders.

Date of experience: February 17, 2024