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Full Fibre Installation Problems

I am receiving emails urging me to uprade from FTTC to FULL FIBRE. We are told it’s a simple process just routing the fibre cable through existing ducts. For neighbours, after waiting a month, they came and had to dig up the pavement and left without...

net_chap by 4: Newbie
  • 47 Views
  • 1 replies
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Landline phone with own router on FTTP

Just got FTTP and everything is working fine off the VF router. Phone lines are plugged into the VF router, VF router's WiFi is switched off. 3rd party Mesh has been switched to Bridge mode and plugged into the VF's ethernet port.However I am shocked...

So will I lose my free calls package?

I'm nearly at the end of my 24 month contract and I had a text message to renew on a new 24-month contract which I was fine to do as it all works OK and it would save me a £3 price increase. However I have a free calls package which it looks like I w...

thesled by 4: Newbie
  • 964 Views
  • 24 replies
  • 1 thanks

Does the new Power Hub have modem mode?

I'm in the process of switching from Shell to Vodafone. The new Vodafone Power Hub has arrived, and I've plugged it all in anticipation of it being activated on Wednesday (ADSL).I currently have the Shell router in modem mode, and then it is plugged ...

Resolved! apple tv 4k

hello, i have been given an apple tv 4k box by vodafone as part of my package. it is the wifi only version (64gb). it will not connect and hangs after what seems an update process. i have vodafone 910 fibre. any answers are much appreciated thanks.

astronow by 3: Seeker
  • 179 Views
  • 3 replies
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What’s the point to preorder anything in here ?

Hi … here the joke , I’ve ordered an iPad Pro 13” inch 1tb with nano texture glass on date 12/5/24… out of curiosity I took a look in here to see similarities.. and I found plenty of them , last dated on January 2024 regarding a Samsung galaxy s 24 …...

Thay by 3: Seeker
  • 372 Views
  • 4 replies
  • 1 thanks

Xbox Series X wired connection issue

Hi, hoping someone could help. Since switching to Vodaphone I have been experiencing issues with my Xbox connecting to the the network via a wired connection. What I find is sometimes if I restart the Xbox enough, it pics up the wired connection.What...

JosephA12 by 3: Seeker
  • 71383 Views
  • 427 replies
  • 1 thanks

How to Set up a third party router with vodafone

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST The first thing you need to do is ask Vodafone for your username and password. live chat with Vodafone is best because you can...

gipjon by 16: Advanced member
  • 184993 Views
  • 385 replies
  • 14 thanks

Netgear Orbi set up questionnaires

Hi, new vodafone broadband customer,  FTTC (I think). We have a vodafone power hub. Our house is very big and years of WiFi coverage issues means we're trying netgear orbi. It's overkill for 40mb connection but getting it more for range and stability...

Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

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