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All Topics
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How Instacart Works
What we do, areas and stores we serve, communicating with us
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Instacart+
Perks, pricing, and managing your membership
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Payments and Gift Cards
Paying with the Instacart Mastercard®, Gift Cards, and more.
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Placing Orders
Placing an order, sharing a cart, reporting incorrect information
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Order in Progress
Tracking your order, approving changes, chatting with your shopper
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Delivery
Receiving your items, reporting a problem, unknown charges
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Pricing, Discounts, & Fees
Item pricing, coupon, promotions, referrals, taxes and fees
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How to use EBT SNAP
Using your EBT card and shopping for eligible items
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Instacart Business
Manage account and shop for your business
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Profile and Account Settings
Personal settings, notifications, login issues
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Instacart Sweepstakes Rules
View our monthly Sweepstakes
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Terms of Promos, Credits, & Gift Cards
Terms and conditions for offers, promotions, credits, and discounts