How much does a Call Center Agent make?
Experience
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All Years Of Experience
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0-1 year
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1-3 years
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4-6 years
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7-9 years
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10-14 years
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15+ years
Industry
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All industries
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Legal
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Aerospace & Defense
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Agriculture
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Arts, Entertainment & Recreation
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Pharmaceutical & Biotechnology
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Management & Consulting
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Construction, Repair & Maintenance Services
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Personal Consumer Services
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Education
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Financial Services
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Government & Public Administration
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Healthcare
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Information Technology
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Insurance
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Manufacturing
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Media & Communication
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Nonprofit & NGO
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Energy, Mining & Utilities
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Real Estate
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Restaurants & Food Service
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Retail & Wholesale
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Telecommunications
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Transportation & Logistics
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Hotels & Travel Accommodation
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Human Resources & Staffing
$44K
/yrThe estimated total pay for a Call Center Agent is $44,377 per year in the United States area, with an average salary of $39,784 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated additional pay is $4,593 per year. Additional pay could include cash bonus, commission, tips, and profit sharing. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role.
For Call Center Representative
Download as data table
What is the total pay trajectory for Call Center Representative?
| Job Title | Salary |
|---|---|
| Call Center Representative | $42,334 /yr |
| Call Center Representative I | $42,763 /yr |
| Lead Call Center Representative | $43,493 /yr |
Top Paying Companies
For a Call Center Agent in United States
Below is the total pay for the top 10 highest paying companies for a Call Center Agent in United States. Employers include Kaiser Permanente, Suntuity and West Technology Group.
Top Paying Companies
For Call Center Agent in United States
| 1 | Kaiser Permanente | $53,218 | |
| 2 | Suntuity | $49,222 | |
| 3 | West Technology Group | $45,557 | |
| 4 | Epiq | $44,507 | |
| 5 | Bank of America | $44,273 | |
| 6 | Window Nation | $43,994 | |
| 7 | Brightpoint Health | $43,910 | |
| 8 | Cano Health | $43,081 | |
| 9 | Kforce | $42,989 | |
| 10 | Foundation for California Community Colleges | $42,913 |
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For Call Center Representative
Download as data table
What is the total pay trajectory for Call Center Representative?
| Job Title | Salary |
|---|---|
| Call Center Representative | $42,334 /yr |
| Call Center Representative I | $42,763 /yr |
| Lead Call Center Representative | $43,493 /yr |
What are total pay estimates for a Call Center Agent at different companies?
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Salary: low to high
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Call Center Agent Salaries
Top Paying Industries
For a Call Center Agent in United States
The top 5 paying industries for a Call Center Agent in United States are Energy, Mining & Utilities with a median total pay of $49,222, Legal with a median total pay of $44,507, Construction, Repair & Maintenance Services with a median total pay of $43,994, Financial Services with a median total pay of $41,891, and Healthcare with a median total pay of $41,531.
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Construction, Repair & Maintenance Services Construction, Repair & Maintenance Services $43,994
18% Higher than other industries
Glassdoor Economist Pay Overview
What is the pay outlook for Customer Services & Support?
Customer services & support jobs are in increased demand, with general skills offering more options for job-seekers and greater compensation for job seekers with higher education and specialized skills. To remain competitive, job seekers should consider specialization as well as obtaining industry-specific certifications.
Call Center Agent pay FAQ
The average salary for a Call Center Agent is $44,377 per year in United States. Salaries estimates are based on 3901 salaries submitted anonymously to Glassdoor by a Call Center Agent employees in United States.
The highest salary for a Call Center Agent in United States is $55,130 per year.
The lowest salary for a Call Center Agent in United States is $35,946 per year.
If you are thinking of becoming a Call Center Agent or planning the next step in your career, find details about the role, the career path and salary trajectory of a Call Center Agent.