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Accessibility


Our Commitment to Accessibility

April 2024

Wiley is committed to unlocking human potential, empowering our customers to achieve success in both their educational and professional careers. Wiley continues to innovate and evolve to make knowledge and learning accessible, both as a company and as people who are passionate about education. Accessible products aim to ensure that researchers, learners, and educators have equal access to information, learning tools, and functionality regardless of age, ability, or situation. We are dedicated to implementing accessible features in Wiley Online Library according to universal accessibility standards.


How we support accessibility

We measure accessibility according to the standards set by the Web Content Accessibility Guidelines (WCAG) 2.2 A/AA, Revised Section 508 of the US Rehabilitation Act, and EN 301 549.

Achieving our accessibility goals involves:

  • Following the born-accessible principle for all new feature/functionality releases and including accessibility requirements in all development phases — user experience and design, development, and quality assurance.
  • Partnering with TetraLogical, a leader in accessibility consultancy, to evaluate our product’s accessibility. A full summary of Wiley Online Library’s overall level of compliance is detailed in our Voluntary Product Accessibility Template (VPAT). Key support features include:
    • Alternative text equivalents for platform images
    • Headings and labels that describe a topic and/or identify a purpose
    • Content that can be operated with a keyboard without requiring specific timings for individual keystrokes
    • Content that does not restrict its view and operation to a single display orientation
    • Consistent navigation
    • A user authentication process that does not rely on a cognitive function test
  • Committing to future accessibility work. Accessibility is a journey and development teams continue to develop features to ensure the platform meets the latest accessibility standards. This includes estimated timelines in our Accessibility Roadmap to address areas where the VPAT indicates the product doesn’t fully meet the criteria set against the current accessibility guidelines.
  • Providing colleagues at all levels of the organization with ongoing accessibility training and documentation to ensure that they have the knowledge and skills needed to produce quality products and services.

Make a Request

Accessibility is an ambitious goal and achieving it requires continued collaboration with our colleagues and customers. We welcome the opportunity to meet with customers to discuss our accessibility initiatives, hear feedback from your own testing of Wiley Online Library, address questions or concerns, and give you assurance that Wiley can meet your accessibility needs. We have a team of accessibility experts who are here to help you.


VPAT and Roadmap

To request a copy of our VPAT and Accessibility Roadmap, please reach out to Wiley Online Library Customer Support. Improvements are made throughout the year, and audits are conducted on a yearly basis to reflect Wiley’s commitment to accessibility. Corrections are prioritized to focus on the product components that are the most impactful for customers.


Additional Questions and Requests

Should you require further help, we offer a number of answers to the most common accessibility questions through our Wiley Online Library Accessibility FAQs. Learn about the standards and tools that we use for testing; supported assistive technologies; how to use your browser to change color settings, magnify content, change font size; and more.


About Wiley

Wiley is a knowledge company and a global leader in research, publishing, and knowledge solutions. Dedicated to the creation and application of knowledge, Wiley serves the world’s researchers, learners, innovators, and leaders, helping them achieve their goals and solve the world's most important challenges. For more than two centuries, Wiley has been delivering on its timeless mission to unlock human potential.

Wiley is a member of the Association of American Publisher’s Critical Issues Task Force and the IMS Global Learning Consortium. Each initiative aims to streamline the delivery of accessible content to learners with disabilities. Wiley continues to invest in the future of accessible products and services through ongoing research, development, and training. By keeping pace with accessibility requirements, Wiley intends to continue to provide high-quality products for every type of learner.