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Monitor usage on your phone
*Services is a self-service feature that allows you easy access from your wireless device to check your minutes used, balance, last payment received, or to make a payment. Just follow the instructions below and your information will be delivered instantly via text message to your handset. *Services is available 24 hours a day, 7 days a week. Unfortunately, this service is not available for prepaid accounts. *Services is free but requires a valid Text Messaging feature to function.
Task | Steps |
Check your balance and last payment received |
|
Check your remaining minute balance |
|
Check your remaining data usage |
|
Make a payment |
|
Check equipment upgrade eligibility |
|
*Services Disclaimers
Customers must have a device capable of sending and receiving text messages. *Services is not available to certain former customers of acquired companies.
*MIN#: There may be delays processing network call records. "Minutes Remaining" may not reflect airtime used within the last two to five days and does not include recent roaming minutes due to delayed processing. Roaming airtime and roaming long distance minutes remaining are based on call records received from other carriers and processed by AT&T. A delay of two to ten days at minimum is usual. A delay of up to 60 days or longer is possible. Results for FamilyTalk customers may not involve all minutes for the entire FamilyTalk group. Rollover balance may overstate minutes available if you recently changed rate plans. Prepaid customers will not have access to *Services.
*PAY: If paying via bank account, you have authorized your bank to deduct from your bank account this one-time payment of your wireless services bill from AT&T. If paying via credit card or debit card, you have authorized your credit card or debit card to be charged this one-time payment of your wireless services bill from AT&T. You understand the following: This is only a one-time payment; should you dispute any portion of your bill, you must notify AT&T prior to processing your payment via *PAY; if you choose to pay using your bank account or debit card and should your bank reject the onetime checking account or debit payment, AT&T may charge a return fee; if paying by credit card, and your payment is rejected, you will still be held responsible for the full amount of your wireless services bill from AT&T as well as any late charges that may accrue.
Note: For more information about managing content/location, controlling spending, increasing safety, and limiting time for your Wireless, Internet, TV, and U-verse services, refer to: AT&T Smart Controls.
Solution Feedback
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Get in touch with AT&T; for additional support.
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* Not available to GoPhone® customers
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