BisectHosting Reviews

10,521  Excellent
TrustScore 4.5 out of 5

4.7

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Reviews 4.7

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Rated 5 out of 5 stars

Ashley L was super patient and stuck…

Ashley L was super patient and stuck through helping me try to solve the issue even after two days of trouble shooting. Eventually we were able to get it figured out and now we can get everyone into my server.

Date of experience: April 23, 2024

Reply from BisectHosting

Hello Alex,

We're so glad to hear about your positive experience with Ashley L. Her patience and dedication over two days of troubleshooting exemplify our commitment to resolving customer issues, no matter how complex. It's wonderful to know that everything is now set up and running smoothly. Thank you for acknowledging Ashley’s efforts, and we hope you enjoy your server!


Rated 5 out of 5 stars

Rapid response, excellent customer service with extended knowledge on gaming servers and requirements

Ashley L. assisted me with my detailed inquiries ensuring I had all of the necessary information I needed to proceed with my purchase. She cleared all doubts I had about transferring my local worlds to their hosting platform with ease. I've used BisectHosting in the past for renting Minecraft servers. I will definitely rent more in the future. Top notch service, both platform and customer service.

Date of experience: April 22, 2024

Reply from BisectHosting

Hello Jeiman,

It’s fantastic to hear about your positive experience with Ashley L. and how she was able to provide all the detailed information and support you needed for your purchase! Knowing that she helped clarify the process of transferring your local worlds with such ease is exactly what we strive for. We appreciate your continued trust in BisectHosting and look forward to providing you with top-notch service in all your future gaming ventures. Thanks for being such a valued member of our community!


Rated 5 out of 5 stars

Clay G is a true G

Clay has been extremely helpful to us for the 2 days that we had problems with the server. Clay was very tolerant to our repetitive questions about the server. Clay is what made our experience with bisect the best it could have been. Clay slowly walked us through our problems while being extremely helpful and patient. To be honest Clay is a superhero to us in the Minecraft server. We will be building a statue in his honor. If it was possible we would give him a 100 star rating.

Thank you Clay G

Date of experience: April 21, 2024

Reply from BisectHosting

Hello Hashem,

What a fantastic tribute to Clay G! We’re incredibly proud to hear how he has been a superhero to you and your server. The idea of building a statue in his honor truly shows the impact he’s had. We’ll be sure to celebrate Clay's dedication and patience based on your amazing feedback. Thank you for taking the time to share this, and we’re delighted to have been able to provide you with such a positive experience.


Rated 5 out of 5 stars

Thomas P was very helpful

Thomas P was very timely, respectful, and helpful while helping me troubleshoot issues on my server. He ended up resolving my issue!

Date of experience: April 23, 2024

Reply from BisectHosting

Hello Andrew,

We are so happy to hear that Thomas was able to assist you effectively with your server issues. Our team strives to provide timely, respectful, and helpful service, and it's always encouraging to know when we've made a difference. Should you need any more assistance or have further feedback, we're here to help. Your satisfaction is our top priority!


Rated 5 out of 5 stars

Works good!

I used this for setting up Minecraft, Counter-Strike: Source, AND Garry's Mod servers. It's a good site, and if you're new to this kind of stuff they have a ton of tutorials you can look up for certain specific tasks.

Date of experience: April 16, 2024

Reply from BisectHosting

Hello TR,

Thank you for the positive feedback! It’s great to know that our site has been a good resource for you in setting up servers across multiple games, and that our tutorials have been helpful for your specific needs. We're glad you’ve found everything user-friendly, especially for newcomers. If there’s anything more you need, just let us know!


Rated 5 out of 5 stars

Ray S Made things easy

Ray S Made things easy
I am not a Tech minded Person and had been tryng to force myself to understand what was going on hit a brick wall at needing java and gave up then looked for help he almost immediately picked up on where I was lost and found an alternative solution that worked

Date of experience: April 19, 2024

Reply from BisectHosting

Hello Ares,

We're so pleased to hear that Ray was able to make things easier for you, especially when you hit a stumbling block with the technical aspects of setting up Java. Understanding where our customers are struggling and providing effective alternative solutions is a priority for us, and we're thrilled to know that he was able to assist you quickly. If you ever need help again or have any questions, remember we're just a message away. We're here to help make your experience as straightforward and enjoyable as possible!


Rated 1 out of 5 stars

I payed for your service for ARK:SE

I payed for your service for ARK, only to find that a cross platform game is not cross platform for your servers and you did not tell me that at any point before paying, this is a well earned 1 star review. Sorry, but I am financially pinched and this upset me.

Date of experience: April 16, 2024

Reply from BisectHosting

Hello Will,

We sincerely apologize for the confusion and inconvenience you experienced regarding the compatibility of our ARK servers. We understand how important transparency is, especially when financial constraints are involved.

Although we do have compatibility information on our initial information page, we recognize that it may not have been sufficiently prominent during your ordering process. To improve our service, we are taking steps to ensure this information is more visible in multiple areas of our website.

As a gesture of our commitment to customer satisfaction, we will be issuing you a full refund. Please expect to see this reflected in your account within the next 5-7 business days. We hope this resolution alleviates some of the frustration you've expressed.

Your feedback is invaluable in helping us enhance our services, and we are grateful for the opportunity to make things right. Please do not hesitate to reach out if there is anything else we can assist you with.


Rated 5 out of 5 stars

Easy Setup

I was having a lot of trouble getting a server to run with a mod pack, but these guys streamlined the whole process for me. I'll definitely be a repeat customer for similar events.

Date of experience: April 20, 2024

Reply from BisectHosting

Hi Milo,

We're so glad to hear that we could make the setup of your server with a mod pack easier! Streamlining the process and reducing any hassle is what we aim for, so knowing we've achieved that for you is wonderful. We're thrilled you’re considering us for future needs, and we can’t wait to assist you again. Thanks for choosing us and for your commitment to return as a customer!


Rated 4 out of 5 stars

Great Service but may oversell dedicated IP

Your services are great! My only complaint is that I was sold a server with a dedicated IP and had to reach out to discover that you were out of dedicated IPs in the selected area. I woiuld suggest either don't oversell or notify the customer that it wont be available to be set up immediately.

Date of experience: April 19, 2024

Reply from BisectHosting

Hello Ham,

Thank you for your feedback and for complimenting our services! We apologize for the inconvenience you experienced with the dedicated IP availability. We understand how important it is to get all the details right from the start, and we do strive to promptly inform our customers when a dedicated IP is not available at the time of purchase. We apologize if this was not conveyed immediately to you. If you ever have any other questions or concerns, we are here to help anytime!


Rated 4 out of 5 stars

No problem hosting but laggy sometimes

No problems hosting personally, no connection problems.

However there is some lag problems even on a higher RAM paid account. Even when there only 4-6 users active on the server

Date of experience: April 21, 2024


Rated 5 out of 5 stars

Wonderful Assistance!

I was able to receive help in a timely manner. This helped me get back to playing minecraft more quickly and appreciate it. The employees at bisect did a wonderful job asssisting!

Date of experience: April 21, 2024

Reply from BisectHosting

Hello Lauren,

Thank you for your kind words! We’re thrilled to hear that you received timely assistance that got you back to your Minecraft adventures quickly. We pride ourselves on providing wonderful support, and it’s great to know our team delivered. If there’s anything else you need help with, we’re just a message away.


Rated 5 out of 5 stars

I unfortunately had to lose a couple…

I unfortunately had to lose a couple mods, but I feel like that's just how modding works. Either way Jakob helped me break down what could be causing the issue. And sure enough, he figured it out! Some all thanks to him, I appreciate it!

Date of experience: April 21, 2024

Reply from BisectHosting

Hello Jonny,

Thanks for sharing your experience with Jakob and how he helped you troubleshoot and resolve the mod issues. It’s true that modding can sometimes require tough choices, but having someone like Jakob to guide you through the process can make all the difference. We're glad he was able to pinpoint the problem and help you get back on track. If you need more help in the future or have further questions about modding, Jakob and the team are just a message away!


Rated 5 out of 5 stars

Very simple set up

Very simple set up, only took minutes from making the decision to migrate my local game server save to hosted. The KnowledgeBase articles are helpful and accurate. Patches are applied quickly after release. Server has performed well. All around great experience.

Date of experience: April 12, 2024

Reply from BisectHosting

Hello Jason,

We're thrilled to hear that the setup process was simple and quick, and that our KnowledgeBase articles have been useful for your server setup. It's great to know that our timely updates and server performance are meeting your expectations. If there's anything else we can do to enhance your experience or assist you further, please don't hesitate to let us know. Thank you for choosing us for your hosting needs!


Rated 5 out of 5 stars

Fast snd trustworthy

Fast snd trustworthy, already used 3 servers throught 3 years, the website might get a bit confusing but it gets easy when you get used to it

Date of experience: March 21, 2024

Reply from BisectHosting

Hi R,

We appreciate your trust over the past three years! It's great to hear you've found our servers fast and reliable. We understand the website can be a bit of a maze initially, but we're glad you've navigated it successfully. If you ever need help or have feedback on how we could make the website more user-friendly, we're all ears.


Rated 5 out of 5 stars

Best guy ever

Bro was extremely helpful to me and didnt make me feel dumb that i just had a mod that didnt work. Was great overrall and helped me figure out what took all day in about 10 minutes. He responded really quick as well.

Date of experience: April 21, 2024

Reply from BisectHosting

Hello D'Marey,

"Best guy ever"—what a title for our team member! We're so pleased he was able to help you quickly and effectively, especially without making you feel overwhelmed by the mod issue. It's our goal to resolve problems efficiently while ensuring you feel supported. Thanks for your fantastic feedback, and if you ever need further assistance, we're just a quick message away!


Rated 5 out of 5 stars

Very good

Very fast and helpful answers when I needed it. Made many servers on this host and never been disappointed. Also very good tutorials.

Date of experience: April 17, 2024

Reply from BisectHosting

Hello Jacob,

Thank you for your ongoing support and the wonderful feedback! We’re thrilled to hear that our service has consistently met your expectations, from our fast and helpful answers to our tutorials. It’s great to know that you’ve had a positive experience across multiple servers. We look forward to continuing to serve you with the same level of excellence. Thanks again for choosing us!


Rated 5 out of 5 stars

Very Good Support Helped For The Whole…

Very Good Support Helped For The Whole Long Proccess And Got Everything Working With Ease While Also Having Good Server Provider With 0 Lag or Stuttering Ever

Date of experience: April 21, 2024

Reply from BisectHosting

Hello Helvetia,

It’s fantastic to hear that our support team was able to assist you throughout the lengthy process and ensure everything was set up smoothly. We’re also glad to know that our server performance has been flawless with no lag or stuttering. Thank you for acknowledging our efforts to provide both excellent support and reliable server quality. We’re committed to maintaining this high standard for you and all our customers.


Rated 5 out of 5 stars

Good server for a good prize

Quick and easy server configuration.
There are no problems with the stability and quality of the server.
The price is adequate to what I receive.
The server backend is very clear and useful, you can edit and change any server parameter with great ease and pleasure.

Today I also received your beautiful stickers, a very pleasant surprise!

Date of experience: April 10, 2024

Reply from BisectHosting

Hello Laazania,

We're thrilled to know that you've found the server configuration quick and easy, and that you're happy with the stability and quality of our services. We aim to keep our pricing fair and our server backend user-friendly, so it's wonderful to hear that these aspects are appreciated. We're also glad you enjoyed the stickers—just a small token of our appreciation for being such a valued member of our community. If there’s anything else we can do for you, please let us know!


Rated 5 out of 5 stars

Quick Customer Service

If anything happens to go on with the server you've rented being down or inaccessible or anything needed to be addressed on billing side the Billing and System Admin Team at BisectHosting definitely get on it quick. They also have no problems giving out free days for the delays that any problems can be caused as they understand being down for even a few hours can cause chaos

Date of experience: April 19, 2024

Reply from BisectHosting

Hello Joseph,

Thank you for acknowledging the quick response and effective service provided by our Billing and Admin teams. We understand the impact that any downtime can have, and we strive to resolve issues swiftly and compensate for any inconvenience. Your satisfaction and smooth service experience are our top priorities. We appreciate your positive feedback and are glad to have you as a customer. If you ever encounter any further issues or need assistance, we're just a quick message away.