Hostwinds Reviews

I would never recommend using Hostwinds. They spout absolute rubbish.
I purchase a VPS and change the hostname, set up nothing on the VPS but after 1 day I am added to an Abuse List, they cant tell me why! I know why, I was assigned an IP by them that was already on 6 blacklist monitors. They accuse me of spamming, I have never spammed anyone in my life.
They then ask me for a picture of my ID and Credit card, not sure the storage of these images is legal, in this context, but it is so they can charge you $250 per hour at their own discretion.
There whole system and attitude is as though I have done something wrong, they break their own T&C's treating customers like criminals.
An absolute joke - use Racknerds or Contabo, at least they treat you with respect!!!!

Date of experience: April 12, 2024

these guys are very professional and helpful

Date of experience: April 03, 2024

HostWinds customer support is excellent. I never imagined I would care about customer support for a website but when I'm trying to keep my website up without working on it, it's so nice to be able to tell them to complete the technical part and the site gets going little or no time input on my part. Also, their techs are available all the time, so I don't waste time getting through AI to get to a human being.

Date of experience: December 04, 2023

Best hosting company I ever had. They are hiperfast in answering and solving any problem. Even now that I unsuscribed they helped me quickly so if I will ever open another website I will use this service, the servers are also very speedy. Great Job and super assistence

Date of experience: November 22, 2023

So far, things are great. Before purchasing, I reached out to Hostwinds and asked several questions about features and functionality. They were all answered professionally, so I moved forward. I just left Hostblast due to poor communication and unpleasant surprises. I'm gladd to see that Hostwinds is on top of things.

Date of experience: July 09, 2023

Their support is spectacular - even when you're on a unmanaged server. If you write them on the chat, a real human will respond right away and those few times I've neede help, they've always been able to help and resolve the problem. 5 stars!

Date of experience: October 25, 2023

I upgraded to 12GB 4 core VPS charging £111 per month and it wouldn't even run 5 instances of MT4. The techs gaslit me telling me everything was fine and its not their problem if MT4 doesnt work. I couldn't click on any of them or update anything. I restarted, rebooted and did everything asked then asked for refund within 3 days notice. Their billing REFUSED to refund me despite my consumer rights! This is a truly terrible company that gaslights you when you have an issue then refuses to refund you even when you ask for a partial refund. Stay away if using for Forex! 100% not worth it and their techs admit it themselves they have no clue about MT4 and claim that even buying more memory and processors with them, doesnt mean it should work. I have everything in writing to prove their ridiculous claims and refusal to refund. Forget these guys!

Date of experience: February 21, 2024

I absolutely love the support through the chat. I feel like there is always someone there and ready to help. This is the 6th similar server that I have setup with Hostwinds.

The only complaint that I have is that I cannot have one account with multiple billing types. For instance, I'd like each server to be billed and paid by my customer. But in order to do that now, I have to use different accounts / email addresses.

Date of experience: November 09, 2023

I enjoyed the features of Hostwinds. The payment transaction was smooth, basic, including add-ons. I was glad that I chose Hostwinds team help on management on tickets for me when changes require me to take charge of securely. I hope that my website is simple mode severe PECS SVG symbols and no complication about any buying and selling. I hope that Hostwinds can manage for me no need any unnecessary phone calls during my school work times. First school day increased a bit, or maybe wasn't because I signed up. Not sure. Hostwinds EPanel is excellent. The Cloud and Account Home, every tab seems very advanced on storage, payment history, tools. But I clicked on MyDomain, nothing showed up yet. I think that some methods require 24 hours to take change. I am satisfied with my purchase.

Date of experience: August 14, 2023

Been with these people for 3 years and have no complaints. Performance and uptimes have been excellent. Just provisioned a managed VPS and I needed help twice - both times it was dealt with and sorted almost instantly.

Most of the complaints seem to be from people who have chosen the wrong service for their needs, are trying to run something which isn't properly resourced (hey, we all like to save money, but ...), or they have ventured into the unknown hoping they can figure it out.

I've been in the game for 25 years. If you select the right service, and you know what you're doing, this crowd is good value for money, reliable, and friendly.

Date of experience: October 22, 2023

In order to use the latest php version you'll have to upgrade to one of their VPS plans instead. Also, if you choose the Basic plan and want a full backup on your data from their server, then you'll have to open up a support ticket, 'cos they have removed the Backup option in cPanel, so you can't do it yourself.

This is not OK for me so I'll change web host instead. Problem solved.

Date of experience: December 19, 2023

The support team is the reason we switched from Inmotion after they lost 2 TB of our data. Hostwinds earned our business from the start of the onboard process. Highly recommend.

Date of experience: October 26, 2023

I dont like the Verification Process, because i ordered and the product was activated after that. a few minutes later it said pending again for manual verification.
After i did the Verification the Server credentials litteraly broke so i had to contact staff again.
Would be great if the system wouldn't break itself again, but i dont have more to say. its just the verification, which was broking my server.

Date of experience: October 30, 2022

Hostwinds is refreshing - supportive, not in-your-face with constant reminders, but firm when something IS about to expire. There are others suppliers that are not as thoughtful, and easy to deal with.

Date of experience: October 25, 2023

So far I have had a pretty good experience with Hostwinds and I plan on keeping them and so far I haven't had to contact support and they setup my backup for me so that is a plus because I wouldn't know where to start on setting up backup so I'm glad they done that for me. I would recommend Hostwinds to my friends and family.

Date of experience: May 25, 2022

The customer service is really helpful throughout the site building. Im not done yet but I really appreciate the help so far. I want to give 10 stars if possible lol. Going to bother them some more now

Date of experience: June 10, 2022

Hostwinds is extremely easy to use, quick setup, and has excellent tech support. Have used many other hosting companies, and these guys are the real deal!

Date of experience: July 26, 2023

I highly suggest you to not buy any windows vps here.
all ips are blacklisted.

ATTENTION: Every services is autorenewal, so even if you dont want that services you have to cancel before it expired.

YouTube has block their ip for unusual traffic as well.

Pay attention.
worst service ever.

Date of experience: October 07, 2022

I love it, they provide very cheap VPS servers, fast support, and there is no catch. Definitely would recommend, other services are pretty much a scam compared to Hostwinds.

Date of experience: October 02, 2022

Very bad service, not recommended at all everything is limited , Always you will get resources limit exceeded even you only visits your site.
* Physical Memory Usage 512 MB.
* I/O Usage 1 MB/s .
* Entry Processes 5.
* Files 250,000.
you can't send emails to gmail because the server ip address in blacklisted,and the message will not get delivered .

Date of experience: July 12, 2022