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Book assistance

You can use the disability service no matter which airline you travel on.

However, please note that certain ticket types do not necessarily cover the service level you need, for instance extra legroom. Please contact your airline if you need additional information. 

If you need assistance in the airport or on board your flight, you must notify the airline already when you book your ticket, for instance, if you

* need assistance to get to and from the aircraft
* need assistance for boarding
* use a wheelchair and it is electric or collapsible
* need to bring an oxygen cylinder on board
* bring a guide dog
* have impaired eyesight or a hearing impairment
* suffer from any kind of food allergy

Booking form

In order to give you quick service, we recommend that you pre-book disability service under the scheme, preferably seven days in advance and not less than 48 hours before your departure time. 

If you have not pre-booked disability service together with your ticket, you can fill out the booking form below.

Booking of assistance for:

All fields must be filled in

For companies who transport patient by ambulance

Persons with reduced mobility (PRM) may indicate their arrival at the airport and request assistance by means of the call points.

AMS Assistance Kft. provides assistance to persons with reduced mobility (PRMs) at Budapest Airport.

Where are the parking spaces dedicated for persons with reduced mobility located? Is parking provided free of charge for PRMs?

The spaces located closest to the terminal building are dedicated to persons with reduced mobility in the car parks at Budapest Airport. In the Terminal Car Park we provide 1 hour free of charge for passengers holding a valid disabled parking permit. The discount can be requested at the customer service office located in the middle of the car park.

At Premium Parking and Arrival pick up the first 20 minutes of parking is free of charge for persons with reduced mobility, in designated spaces of the Premium Parking and Arrival pick up. Please request your discount at Gate H located on the corridor between Terminal 2A and Terminal 2B on arrival level.

Based on regulation 1107/2006 of the European Parliament and of the Council, when formulating its system of requirements, Budapest Airport fully took into account internationally recognized policies and codes of conduct applicable to facilitating travel for persons with reduced mobility (PRM passengers).