Absolutely. Before you clean your jewelry pieces, it’s important to understand what materials they’re made of. There are different protocols for cleaning diamonds, pearls, metals and other stones. Examine your jewelry carefully and make a note of the stones or metals. Often, when purchasing a new piece of jewelry, you'll find care instructions inside. This way, you’ll know what to do when you need to clean your pieces. When in doubt, contact your local Pandora store and one of our staff members will gladly assist you. They can help you identify the different types of jewelry you own and suggest products to add to your cleaning kit.
Cleaning instructions
From Pandora Moments to Pandora ME and Pandora Ref, the cleaning instructions below cover all Pandora jewelry and collections. Choose the care instructions to match your jewelry.
How often should you clean jewelry?
We recommend having your Pandora jewelry pieces checked by a jeweler once a year. If you’re looking for where to get rings cleaned or where to get jewellery cleaned, remember that your local Pandora store is the place to go for professional cleaning and to check stone settings.
Why does jewelry tarnish?
When silver is exposed to air over a longer period of time, it's likely to oxidize and turn a darker color. Don’t worry though, this is absolutely normal. To restore its original look, just use the Pandora Care Kit to make your favorite pieces bright and shiny again. Simply place your ring, bracelet, necklace, earrings or charm in the gentle cleaning solution for a few minutes and after you take it out, use the small brush to loosen any dirt. Next, dry and buff it with the white side of the polishing cloth – it's infused with a gentle cleaning solution that’s specifically formulated for sterling silver. For plated metals, such as 14k rose gold-plated and 14k gold-plated, use the untreated side of the polishing cloth. That’s it! Your Pandora jewelry will look just like new.
How to clean and maintain your Pandora jewelry
Polish your Pandora jewelry frequently with a soft polishing cloth to maintain their shine. Buff your sterling silver pieces with the white side of the polishing cloth – it's infused with a gentle cleaning solution that’s specifically formulated for our signature metal. For plated metals, such as 14k rose gold-plated and 14k gold-plated, use the untreated pink side of the polishing cloth. You can use the approved Pandora Care Kit to clean Pandora rings, bracelets, charms, necklaces, pendants and earrings. Before using the kit, check the instructions for individual stone care on the corresponding page of this jewellery guide to make sure you care for any extra materials on your piece in the recommended way. When using Pandora’s mild cleaning solution, leave jewelry to soak for approximately two minutes and then follow the instructions for polishing. Don’t use toothpaste or harsh abrasive products when cleaning it and avoid using ultrasonic cleaners, which may cause damage.
Where to buy your Pandora Care Kit
Our cleaning set is available both in store and online, so just remember to buy it next time you’re purchasing your new styles. Also remember that with Pandora’s Care Kit, you can clean all types of jewelry and metals with or without stones, man-made crystals, enamel and pearls.
Use the Pandora Care Kit to clean your Pandora jewelry. Care instructions are included in the kit but if in doubt, seek professional advice for a local jeweler or your nearest Pandora shop prior to cleaning.