Skip to main content

Advertisement

SpringerLink
Log in

Examining the relations between open innovation climate and job satisfaction with a PLS path model

  • Published:
Quality & Quantity Aims and scope Submit manuscript

An Erratum to this article was published on 01 May 2014

Abstract

The paper studies the relations between open innovation climate and job satisfaction, in particular the causal effects of the various dimensions of open innovation climate on different facets of job satisfaction. We assume firms which pursuing open innovation climate will result in higher level of employee job satisfaction. Both open innovation climate and job satisfaction are assumed to be multidimensional constructs (second-order model). Meanwhile the difference caused by employees’ organizational level was also investigated. A partial least squares path model was developed, in which significant effects were discovered. This study provides valuable materials for hoteliers who want to promote open innovation climate in their organizations.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2

Similar content being viewed by others

References

  • Ahmed, P.K.: Culture and climate for innovation. European Journal of Innovation Management 1(1), 30–43 (1998). doi:10.1108/14601069810199131

    Article  Google Scholar 

  • Ang, S., Van Dyne, L., Begley, T.M.: The employment relationships of foreign workers versus local employees: a field study of organizational justice, job satisfaction, performance, and OCB. Journal of Organizational Behavior 24(5), 561–583 (2003). doi:10.1002/job.202

    Article  Google Scholar 

  • Arnett, D.B., Laverie, D.A., McLane, C.: Using job satisfaction and pride as internal-marketing tools. The Cornell Hotel and Restaurant Administration Quarterly 43(2), 87–96 (2002). doi:10.1016/S0010-8804(02)80035-0

    Article  Google Scholar 

  • Bono, J.E., Judge, T.A.: Core self-evaluations: a review of the trait and its role in job satisfaction and job performance. European Journal of Personality 17(S1), S5–S18 (2003). doi:10.1002/per.481

    Google Scholar 

  • Chang, S., Gong, Y., Shum, C.: Promoting innovation in hospitality companies through human resource management practices. International Journal of Hospitality Management 30(4), 812–818 (2011). doi:10.1016/j.ijhm.2011.01.001

    Article  Google Scholar 

  • Chen, W.-J.: Innovation in hotel services: Culture and personality. International Journal of Hospitality Management 30(1), 64–72 (2011). doi:10.1016/j.ijhm.2010.07.006

    Article  Google Scholar 

  • Chesbrough, H.W.: Open innovation : the new imperative for creating and profiting from technology. Harvard Business School Press, Boston, Mass (2003)

    Google Scholar 

  • Chesbrough, H.W.: Managing Open Innovation. Research-Technology Management 47(1), 23–26 (2004)

    Google Scholar 

  • Chesbrough, H.W., Vanhaverbeke, W., West, J.: Open innovation : researching a new paradigm. Oxford University Press, Oxford (2006)

    Google Scholar 

  • Chin, W.W.: How to write up and report PLS analysis. In: Vinzi, V.E., Chin, W.W., Henseler, J., Wang, H. (eds.) Handbook of Partial Least Squares: Concepts, Methods and Applications, pp. 655–690. Springer-Verlag, Heidelberg, Berlin (2010)

    Chapter  Google Scholar 

  • Chin, W.W., Marcolin, B.L., Newsted, P.R.: A partial least squares latent variable modeling approach for measuring interaction effects: Results from a monte carlo simulation study and voice mail emotion/adoption study. In: DeGross, J.I., Jarvenpaa, S., Srinivasan, A. (eds.) the Seventeenth International Conference on, Information Systems 1996, pp. 21–41

  • Denison, D.R.: What is the Difference between Organizational Culture and Organizational Climate? A Native’s Point of View on a Decade of Paradigm Wars. The Academy of Management Review 21(3), 619–654 (1996)

    Google Scholar 

  • Dobni, C.B.: Measuring innovation culture in organizations: The development of a generalized innovation culture construct using exploratory factor analysis. European Journal of Innovation Management 11(4), 539–559 (2008). doi:10.1108/14601060810911156

    Article  Google Scholar 

  • Edwards, J.R.: Multidimensional Constructs in Organizational Behavior Research: An Integrative Analytical Framework. Organizational Research Methods 4(2), 144–192 (2001). doi:10.1177/109442810142004

    Article  Google Scholar 

  • Ekvall, G.: Organizational climate for creativity and innovation. European Journal of Work and Organizational Psychology 5(1), 105–123 (1996). doi:10.1080/13594329608414845

    Article  Google Scholar 

  • Gassmann, O., Enkel, E., Chesbrough, H.: The future of open innovation. R &D Management 40(3), 213–221 (2010). doi:10.1111/j.1467-9310.2010.00605.x

    Google Scholar 

  • Gorsuch, R.L.: Factor analysis, 2nd edn. L. Erlbaum Associates, Hillsdale, N.J. (1983)

    Google Scholar 

  • Hassanien, A., Baum, T.: Hotel Innovation Through Property Renovation. International Journal of Hospitality & Tourism Administration 3(4), 5–24 (2002). doi:10.1300/J149v03n04_02

  • Herzberg, F.: New insights for executive achievement. Harvard University, Cambridge, Mass. (1968)

    Google Scholar 

  • Hoppock, R.: Job satisfaction. Harper & brothers, New York and London (1935)

    Google Scholar 

  • Huizingh, E.K.R.E.: Open innovation: State of the art and future perspectives. Technovation 31(1), 2–9 (2011). doi:10.1016/j.technovation.2010.10.002

    Article  Google Scholar 

  • Iaffaldano, M.T., Muchinsky, P.M.: Job satisfaction and job performance: A meta-analysis. Psychological Bulletin 97(2), 251–273 (1985). doi:10.1037/0033-2909.97.2.251

    Article  Google Scholar 

  • Ironson, G.H., Smith, P.C., Brannick, M.T., Gibson, W.M., Paul, K.B.: Construction of a Job in General scale: A comparison of global, composite, and specific measures. Journal of Applied Psychology 74(2), 193–200 (1989). doi:10.1037/0021-9010.74.2.193

    Article  Google Scholar 

  • Jang, J., George, R.T.: Understanding the influence of polychronicity on job satisfaction and turnover intention: A study of non-supervisory hotel employees. International Journal of Hospitality Management 31(2), 588–595 (2012). doi:10.1016/j.ijhm.2011.08.004

    Article  Google Scholar 

  • Johnson, J.J., McIntye, C.L.: ORGANIZATIONAL CULTURE AND CLIMATE CORRELATES OF JOB SATISFACTION. Psychological Reports 82(3), 843–850 (1998). doi:10.2466/pr0.1998.82.3.843

    Article  Google Scholar 

  • Judge, T.A., Thoresen, C.J., Bono, J.E., Patton, G.K.: The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin 127(3), 376–407 (2001). doi:10.1037/0033-2909.127.3.376

    Article  Google Scholar 

  • Kaya, N., Koc, E., Topcu, D.: An exploratory analysis of the influence of human resource management activities and organizational climate on job satisfaction in Turkish banks. The International Journal of Human Resource Management 21(11), 2031–2051 (2010). doi:10.1080/09585192.2010.505104

    Article  Google Scholar 

  • Kim, B.P., Murrmann, S.K., Lee, G.: Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees. International Journal of Hospitality Management 28(4), 612–619 (2009a). doi:10.1016/j.ijhm.2009.04.001

    Article  Google Scholar 

  • Kim, H.J., Tavitiyaman, P., Kim, W.G.: The Effect of Management Commitment To Service On Employee Service Behaviors: the Mediating Role of Job Satisfaction. Journal of Hospitality & Tourism Research 33(3), 369–390 (2009b). doi:10.1177/1096348009338530

    Article  Google Scholar 

  • Kim, K., Jogaratnam, G.: Effects of Individual and Organizational Factors on Job Satisfaction and Intent to Stay in the Hotel and Restaurant Industry. Journal of Human Resources in Hospitality & Tourism 9(3), 318–339 (2010). doi:10.1080/15332845.2010.487043

    Article  Google Scholar 

  • Kim, W.G., Leong, J.K., Lee, Y.-K.: Effect of service orientation on job satisfaction, organizational commitment, and intention of leaving in a casual dining chain restaurant. International Journal of Hospitality Management 24(2), 171–193 (2005). doi:10.1016/j.ijhm.2004.05.004

    Article  Google Scholar 

  • Kinicki, A.J., McKee-Ryan, F.M., Schriesheim, C.A., Carson, K.P.: Assessing the construct validity of the Job Descriptive Index: A review and meta-analysis. Journal of Applied Psychology 87(1), 14–32 (2002). doi:10.1037/0021-9010.87.1.14

    Article  Google Scholar 

  • Ko, W.-H.: The relationships among professional competence, job satisfaction and career development confidence for chefs in Taiwan. International Journal of Hospitality Management 31(3), 1004–1011 (2012). doi:10.1016/j.ijhm.2011.12.004

    Article  Google Scholar 

  • Kunda, G.: Engineering culture : control and commitment in a high-tech corporation, Rev edn. Temple University Press, Philadelphia, PA (2006)

    Google Scholar 

  • Lambert, E.G., Hogan, N.L.: Wanting Change: The Relationship of Perceptions of Organizational Innovation With Correctional Staff Job Stress, Job Satisfaction, and Organizational Commitment. Criminal Justice Policy Review 21(2), 160–184 (2010). doi:10.1177/0887403409353166

    Article  Google Scholar 

  • Law, K.S., Mobley, W.M.: TOWARD A TAXONOMY OF MULTIDIMENSIONAL CONSTRUCTS. Academy of Management Review 23(4), 741–755 (1998). doi:10.5465/amr.1998.1255636

    Google Scholar 

  • Lichtenthaler, U.: Open Innovation: Past Research, Current Debates, and Future Directions. The Academy of Management Perspectives 25(1), 75–93 (2011). doi:10.5465/amp.2011.59198451

    Article  Google Scholar 

  • Lin, L., Horng, J.-S., Chen, Y.-C., Tsai, C.-Y.: Factors affecting hotel human resource demand in Taiwan. International Journal of Hospitality Management 30(2), 312–318 (2011). doi:10.1016/j.ijhm.2010.08.004

    Article  Google Scholar 

  • Locke, E.A.: Satisfiers and dissatisfiers among white-collar and blue-collar employees. Journal of Applied Psychology 58(1), 67–76 (1973). doi:10.1037/h0035418

    Article  Google Scholar 

  • Lohmöller, J.-B.: Latent variable path modeling with partial least squares. Physica-Verlag, Heidelberg (1989)

    Book  Google Scholar 

  • Lopez-Cabrales, A., Valle, R., Herrero, I.: The contribution of core employees to organizational capabilities and efficiency. Human Resource Management 45(1), 81–109 (2006). doi:10.1002/hrm.20094

    Article  Google Scholar 

  • Martínez-Ros, E., Orfila-Sintes, F.: Training plans, manager’s characteristics and innovation in the accommodation industry. International Journal of Hospitality Management 31(3), 686–694 (2012). doi:10.1016/j.ijhm.2011.09.004

    Article  Google Scholar 

  • Nadiri, H., Tanova, C.: An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry. International Journal of Hospitality Management 29(1), 33–41 (2010). doi:10.1016/j.ijhm.2009.05.001

    Google Scholar 

  • Nanus, B.: Visionary leadership : creating a compelling sense of direction for your organization, 1st edn. The Jossey-Bass management series. Jossey-Bass, San Francisco (1992)

    Google Scholar 

  • Nerkar, A.A., McGrath, R.G., MacMillan, I.C.: Three facets of satisfaction and their influence on the performance of innovation teams. Journal of Business Venturing 11(3), 167–188 (1996). doi:10.1016/0883-9026(96)00002-X

    Article  Google Scholar 

  • Nicolau, J.L., Santa-María, M.J.: The effect of innovation on hotel market value. International Journal of Hospitality Management 32(0), 71–79 (2013). doi:10.1016/j.ijhm.2012.04.005

    Article  Google Scholar 

  • Odom, R.Y., Boxx, W.R., Dunn, M.G.: Organizational Cultures, Commitment, Satisfaction, and Cohesion. Public Productivity & Management Review 14(2), 157–169 (1990)

    Article  Google Scholar 

  • Orfila-Sintes, F., Crespí-Cladera, R., Martínez-Ros, E.: Innovation activity in the hotel industry: Evidence from Balearic Islands. Tourism Management 26(6), 851–865 (2005). doi:10.1016/j.tourman.2004.05.005

    Article  Google Scholar 

  • Orfila-Sintes, F., Mattsson, J.: Innovation behavior in the hotel industry. Omega 37(2), 380–394 (2009). doi:10.1016/j.omega.2007.04.002

    Article  Google Scholar 

  • Oshagbemi, T.: The influence of rank on the job satisfaction of organizational members. Journal of Managerial Psychology 12(8), 511–519 (1997). doi:10.1108/02683949710189111

    Article  Google Scholar 

  • Ottenbacher, M., Gnoth, J.: How to Develop Successful Hospitality Innovation. Cornell Hotel and Restaurant Administration Quarterly 46(2), 205–222 (2005). doi:10.1177/0010880404271097

    Article  Google Scholar 

  • Porter, L.W., Steers, R.M.: Organizational, work, and personal factors in employee turnover and absenteeism. Psychological Bulletin 80(2), 151–176 (1973). doi:10.1037/h0034829

    Article  Google Scholar 

  • Price, J.L., Mueller, C.W.: A Causal model of turnover for nurses. The Academy of Management Journal 24(3), 543–565 (1981)

    Article  Google Scholar 

  • Remneland-Wikhamn, B., Wikhamn, W.: Open Innovation Climate Measure: The Introduction of a Validated Scale. Creativity and Innovation Management 20(4), 284–295 (2011). doi:10.1111/j.1467-8691.2011.00611.x

    Article  Google Scholar 

  • Rodgers, S.: Innovation in food service technology and its strategic role. International Journal of Hospitality Management 26(4), 899–912 (2007). doi:10.1016/j.ijhm.2006.10.001

    Article  Google Scholar 

  • Rousseau, D.M.: The construction of climate in organizational research. In: Robertson, C.L.C.I.T. (ed.) International review of industrial and organizational psychology 1988, pp. 139–158. John Wiley & Sons, Oxford, England (1988)

    Google Scholar 

  • Roy, S., Tarafdar, M., Ragu-Nathan, T.S., Marsillac, E.: The Effect of Misspecification of Reflective and Formative Constructs in Operations and Manufacturing Management Research. Electronic Journal of Business Research Methods 10(1), 34–52 (2012)

    Google Scholar 

  • Roznowski, M.: Examination of the measurement properties of the Job Descriptive Index with experimental items. Journal of Applied Psychology 74(5), 805–814 (1989). doi:10.1037/0021-9010.74.5.805

    Article  Google Scholar 

  • Saren, M.A.: A classification and review of models of the intra-firm innovation process. R &D Management 14(1), 11–24 (1984). doi:10.1111/j.1467-9310.1984.tb00504.x

    Google Scholar 

  • Schein, E.H.: Organizational culture and leadership, 4th ed. The Jossey-Bass business & management series, vol. 2. Jossey-Bass, San Francisco (2010)

  • Seashore, S.E., Taber, T.D.: Job Satisfaction Indicators and Their Correlates. American Behavioral Scientist 18(3), 333–368 (1975). doi:10.1177/000276427501800303

    Article  Google Scholar 

  • Shipton, H.J., West, M.A., Parkes, C.L., Dawson, J.F., Patterson, M.G.: When promoting positive feelings pays: Aggregate job satisfaction, work design features, and innovation in manufacturing organizations. European Journal of Work and Organizational Psychology 15(4), 404–430 (2006). doi:10.1080/13594320600908153

    Article  Google Scholar 

  • Smith, P.C., Kendall, L.M., Hulin, C.L.: The measurement of satisfaction in work and retirement; a strategy for the study of attitudes. Rand McNally psychology series, Rand McNally, Chicago, Ill (1969)

    Google Scholar 

  • Stanton, J.M., Bachiochi, P.D., Robie, C., Perez, L.M., Smith, P.C.: Revising the Jdi Work Satisfaction Subscale: Insights into Stress and Control. Educational and Psychological Measurement 62(5), 877–895 (2002). doi:10.1177/001316402236883

    Article  Google Scholar 

  • Subramaniam, M., Youndt, M.A.: THE INFLUENCE OF INTELLECTUAL CAPITAL ON THE TYPES OF INNOVATIVE CAPABILITIES. Academy of Management Journal 48(3), 450–463 (2005). doi:10.5465/amj.2005.17407911

    Article  Google Scholar 

  • Van Der Meer, H.: Open Innovation - The Dutch Treat: Challenges in Thinking in Business Models. Creativity and Innovation Management 16(2), 192–202 (2007). doi:10.1111/j.1467-8691.2007.00433.x

    Article  Google Scholar 

  • Van Der Meer, J.D.: Profile of an innovative organisation. In: Prokopenko, J., North, K. (eds.) Productivity and Quality Management: A Modular Programme. ILO, Geneva (1996)

    Google Scholar 

  • Victorino, L., Verma, R., Plaschka, G., Dev, C.: Service innovation and customer choices in the hospitality industry. Managing Service Quality 15(6), 555–576 (2005)

    Article  Google Scholar 

  • Vroom, V.H.: Work and motivation, 1st edn. The Jossey-Bass management series. Jossey-Bass Publishers, San Francisco (1995)

    Google Scholar 

  • Wang, Y.-F., Horng, J.-S., Cheng, S.-Y., Killman, L.: Factors influencing food and beverage employees’ career success: A contextual perspective. International Journal of Hospitality Management 30(4), 997–1007 (2011). doi:10.1016/j.ijhm.2011.03.005

    Article  Google Scholar 

  • Way, S.A., Sturman, M.C., Raab, C.: What Matters More?: Contrasting the Effects of Job Satisfaction and Service Climate on Hotel Food and Beverage Managers’ Job Performance. Cornell Hospitality Quarterly 51(3), 379–397 (2010). doi:10.1177/1938965510363783

    Article  Google Scholar 

  • Wetzels, M., Odekerken-Schroder, G., van Oppen, C.: Using PLS Path Modeling for Assessing Hierarchial Construct Models: Guidelines and Impirical Illustration. MIS Quarterly 33(1), 177–195 (2009)

    Google Scholar 

  • World Travel & Tourism Council: Taiwan Economic Impact Report. http://www.wttc.org/research/economic-impact-research/country-reports/t/taiwan/ (2011)

  • Wright, T.A., Cropanzano, R.: Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology 5(1), 84–94 (2000). doi:10.1037/1076-8998.5.1.84

    Article  Google Scholar 

  • Yamaguchi, Y.T., Garey, J.G.: The relationship between central life interest of restaurant managers and their level of job satisfaction. International Journal of Hospitality Management 12(4), 385–393 (1993). doi:10.1016/0278-4319(93)90053-C

    Article  Google Scholar 

  • Yang, J.-T.: Antecedents and consequences of job satisfaction in the hotel industry. International Journal of Hospitality Management 29(4), 609–619 (2010). doi:10.1016/j.ijhm.2009.11.002

    Article  Google Scholar 

  • Zaccaro, S.J., Banks, D.: Leader visioning and adaptability: Bridging the gap between research and practice on developing the ability to manage change. Human Resource Management 43(4), 367–380 (2004). doi:10.1002/hrm.20030

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Restaurant, Hotel and Institutional Management, Fu Jen Catholic University, Taipei City, Taiwan, ROC

    Ching-Sung Lee

  2. Department of Cosmetic Science and Management, Mackay Medicine Nursing and Management College, No.92, Shengjing Rd., Beitou Dist., Taipei City, 11260, Taiwan, ROC

    Yen-Cheng Chen

  3. Graduate Institute of Business Administration, Fu Jen Catholic University, Taipei City, Taiwan, ROC

    Tung-Han Yu

  4. Graduate Institute of Technological and Vocational Education, National Taipei University of Technology, Taipei City, Taiwan, ROC

    Pei-Ling Tsui

  5. Department of Hospitality Management, National Taitung College, Taitung City, China

    Pei-Ling Tsui

Authors
  1. Ching-Sung Lee
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Yen-Cheng Chen
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Pei-Ling Tsui
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Tung-Han Yu
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Yen-Cheng Chen.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Lee, CS., Chen, YC., Tsui, PL. et al. Examining the relations between open innovation climate and job satisfaction with a PLS path model. Qual Quant 48, 1705–1722 (2014). https://doi.org/10.1007/s11135-013-9869-6

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11135-013-9869-6

Keywords

Search

Navigation