Skip to main content

Does Facebook Magnify or Mitigate Threats to Belonging?

Published Online:https://doi.org/10.1027/1864-9335/a000246

Abstract. Previous research has yielded mixed findings regarding the interpersonal causes and consequences of Facebook use. The current research examines the role of belonging needs in motivating Facebook use and the protective value of Facebook following exclusion. In four studies we: manipulated exclusion and observed participants’ behavioral preferences (Study 1); measured participants’ belonging needs and their Facebook use (Study 2); and manipulated exclusion, exposed participants to either their Facebook photos/pages or control photos/pages, and measured need satisfaction and aggression (Studies 3–4). We found that exclusion motivated computer-mediated communication, and belonging needs predicted Facebook use. Also, exposure to Facebook protected excluded individuals’ social needs and mitigated aggressive behavior. Altogether, these studies suggest that Facebook is a powerful tool that allows individuals to reaffirm their social bonds.

References

  • Ahn, D. & Shin, D.-H. (2013). Is the social use of media for seeking connectedness or for avoiding social isolation? Mechanisms underlying media use and subjective well-being. Computers in Human Behavior, 29, 2453–2462. doi: 10.1016/j.chb.2012.12.022 First citation in articleCrossrefGoogle Scholar

  • Aiken, L. S. & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage. First citation in articleGoogle Scholar

  • Baumeister, R. F. & Leary, M. R. (1995). The need to belong: Desire for interpersonal attachments as a fundamental human motivation. Psychological Bulletin, 117, 497–529. doi: 10.1037/0033-2909.117.3.497 First citation in articleCrossrefGoogle Scholar

  • Boase, J. & Wellman, B. (2006). Personal relationships: On and off the Internet . In A. L. VangelistiD. PerlmanEds., The Cambridge handbook of personal relationships (pp. 709–723). New York, NY: Cambridge University Press. First citation in articleGoogle Scholar

  • Brewer, M. B. (1991). The social self: On being the same and different at the same time. Personality and Social Psychology Bulletin, 17, 475–482. doi: 10.1177/0146167291175001 First citation in articleCrossrefGoogle Scholar

  • Burke, M., Marlow, C. & Lento, T. (2010). Social network activity and social well-being. ACM CHI 2010: Conference on Human Factors in Computing Systems (pp. 1909–1912). New York, NY: Association for Computing Machinery. First citation in articleCrossrefGoogle Scholar

  • Deters, F. & Mehl, M. R. (2012). Does posting Facebook status updates increase or decrease loneliness? An online social networking experiment. Social Psychological and Personality Science, 4, 579–586. doi: 10.1177/1948550612469233 First citation in articleCrossrefGoogle Scholar

  • DeWall, C. N., Twenge, J. M., Bushman, B., Im, C. & Williams, K. (2010). A little acceptance goes a long way: Applying social impact theory to the rejection-aggression link. Social Psychological and Personality Science, 1, 168–174. First citation in articleCrossrefGoogle Scholar

  • DeWall, C. N., Twenge, J. M., Gitter, S. A. & Baumeister, R. F. (2009). It’s the thought that counts: The role of hostile cognition in shaping aggressive responses to social exclusion. Journal of Personality and Social Psychology, 96, 45–59. doi: 10.1037/a0013196 First citation in articleCrossrefGoogle Scholar

  • Dolev-Cohen, M. & Barak, A. (2013). Adolescents’ use of instant messaging as a means of emotional relief. Computers in Human Behavior, 29, 58–63. doi: 10.1016/j.chb.2012.07.016 First citation in articleCrossrefGoogle Scholar

  • Entner, R. (2010, March 5). Smartphones to overtake feature phones in US by 2011. Retrieved from http://www.nielsen.com/us/en/insights/news/2010/smartphones-to-overtake-feature-phones-in-u-s-by-2011.html First citation in articleGoogle Scholar

  • Fokkema, T. & Knipscheer, K. (2007). Escape loneliness by going digital: A quantitative and qualitative evaluation of a Dutch experiment in using ECT to overcome loneliness among older adults. Aging & Mental Health, 11, 496–504. doi: 10.1080/13607860701366129 First citation in articleCrossrefGoogle Scholar

  • Forest, A. L. & Wood, J. V. (2012). When social networking is not working: Individuals with low self-esteem recognize but do not reap the benefits of self-disclosure on Facebook. Psychological Science, 23, 295–302. doi: 10.1177/0956797611429709 First citation in articleCrossrefGoogle Scholar

  • Gangadharbatla, H. (2008). Facebook me: Collective self-esteem, need to belong, and internet self-efficacy as predictors of the igeneration’s attitudes toward social networking sites. Journal of Interactive Advertising, 8, 5–15. First citation in articleCrossrefGoogle Scholar

  • Gardner, W. L., Pickett, C. L. & Knowles, M. L. (2005). Social “snacking” and social “shielding”: The satisfaction of belonging needs through the use of social symbols and the social self . In K. WilliamsJ. ForgasW. von HippelEds., The social outcast: Ostracism, social exclusion, rejection, and bullying (pp. 227–241). New York, NY: Psychology Press. First citation in articleGoogle Scholar

  • Gosling, S. D., Augustine, A. A., Vazire, S., Holtzman, N. & Gaddis, S. (2011). Manifestations of personality in online social networks: Self-reported Facebook-related behaviors and observable profile information. Cyberpsychology, Behavior, and Social Networking, 14, 483–488. doi: 10.1089/cyber.2010.0087 First citation in articleCrossrefGoogle Scholar

  • Gosling, S. D., Rentfrow, P. J. & Swann, W. B. Jr. (2003). A very brief measure of the big five personality domains. Journal of Research in Personality, 37, 504–528. doi: 10.1016/S0092-6566(03)00046-1 First citation in articleCrossrefGoogle Scholar

  • Greitemeyer, T., Mügge, D. O. & Bollermann, I. (2014). Having responsive Facebook friends affects the satisfaction of psychological needs more than having many Facebook friends. Basic and Applied Social Psychology, 36, 252–258. doi: 10.1080/01973533.2014.900619 First citation in articleCrossrefGoogle Scholar

  • Gross, E. F. (2009). Logging on, bouncing back: An experimental investigation of online communication following social exclusion. Developmental Psychology, 45, 1787–1793. doi: 10.1037/a0016541 First citation in articleCrossrefGoogle Scholar

  • Jamieson, J. P., Harkins, S. G. & Williams, K. D. (2010). Need threat can motivate performance after ostracism. Personality and Social Psychology Bulletin, 36, 690–702. doi: 10.1177/0146167209358882 First citation in articleCrossrefGoogle Scholar

  • Kleinke, C. L. (1986). Gaze and eye contact: A research review. Psychological Bulletin, 100, 78–100. doi: 10.1037/0033-2909.100.1.78 First citation in articleCrossrefGoogle Scholar

  • Knausenberger, J., Hellmann, J. H. & Echterhoff, G. (2015). When virtual contact is all you need: Subtle reminders of Facebook preempt social-contact restoration after exclusion. European Journal of Social Psychology, 45, 279–284. doi: 10.1002/ejsp.2035 First citation in articleCrossrefGoogle Scholar

  • Kraut, R., Kiesler, S., Boneva, B., Cummings, J. N., Helgeson, V. & Crawford, A. M. (2002). Internet paradox revisited. Journal of Social Issues, 58, 49–74. doi: 10.1111/1540-4560.00248 First citation in articleCrossrefGoogle Scholar

  • Kraut, R., Patterson, M., Lundmark, V., Kiesler, S., Mukophadhyay, T. & Scherlis, W. (1998). Internet paradox: A social technology that reduces social involvement and psychological well-being? American Psychologist, 53, 1017–1031. doi: 10.1037/0003-066X.53.9.1017 First citation in articleCrossrefGoogle Scholar

  • Kross, E., Verduyn, P., Demiralp, E., Park, J., Lee, D. S., Lin, N., … Ybarra, O. (2013). Facebook use predicts declines in subjective well-being in young adults. PLoS One, 8, 1–6. doi: 10.1371/journal.pone.0069841 First citation in articleCrossrefGoogle Scholar

  • Leary, M. R., Kelly, K. M., Cottrell, C. A. & Schreindorfer, L. S. (2013). Construct validity of the Need To Belong Scale: Mapping the nomological network. Journal of Personality Assessment, 95, 610–624. doi: 10.1080/00223891.2013.819511 First citation in articleCrossrefGoogle Scholar

  • Leary, M. R., Tambor, E. S., Terdal, S. K. & Downs, D. L. (1995). Self-esteem as an interpersonal monitor: The sociometer hypothesis. Journal of Personality and Social Psychology, 68, 518–530. doi: 10.1037/0022-3514.68.3.518 First citation in articleCrossrefGoogle Scholar

  • Leary, M. R., Twenge, J. M. & Quinlivan, E. (2006). Interpersonal rejection as a determinant of anger and aggression. Personality and Social Psychology Review, 10, 11–132. doi: 10.1207/s15327957pspr1002_2 First citation in articleCrossrefGoogle Scholar

  • Maner, J. K., DeWall, C., Baumeister, R. F. & Schaller, M. (2007). Does social exclusion motivate interpersonal reconnection? Resolving the “porcupine problem”. Journal of Personality and Social Psychology, 92, 42–55. doi: 10.1037/0022-3514.92.1.42 First citation in articleCrossrefGoogle Scholar

  • Mason, M. F., Tatkow, E. P. & Macrae, C. (2005). The look of love: Gaze shifts and person perception. Psychological Science, 16, 236–239. doi: 10.1111/j.0956-7976.2005.00809.x First citation in articleCrossrefGoogle Scholar

  • Mattick, R. P. & Clarke, J. (1998). Development and validation of measures of social phobia scrutiny fear and social interaction anxiety. Behaviour Research and Therapy, 36, 455–470. doi: 10.1016/S0005-7967(97)10031-6 First citation in articleCrossrefGoogle Scholar

  • McAndrew, F. T. & Jeong, H. S. (2012). Who does what on Facebook? Age, sex, and relationship status as predictors of Facebook use. Computers in Human Behavior, 28, 2359–2365. doi: 10.1016/j.chb.2012.07.007 First citation in articleCrossrefGoogle Scholar

  • McKenna, K. Y. A. & Bargh, J. A. (1999). Causes and consequences of social interaction on the internet: A conceptual framework. Media Psychology, 1, 249–269. doi: 10.1207/s1532785xmep0103_4 First citation in articleCrossrefGoogle Scholar

  • McKenna, K. Y. A., Green, A. S. & Gleason, M. J. (2002). Relationship formation on the Internet: What’s the big attraction? Journal of Social Issues, 58, 9–31. doi: 10.1111/1540-4560.00246 First citation in articleCrossrefGoogle Scholar

  • Meier, B. P., Wilkowski, B. M. & Robinson, M. D. (2008). Bringing out the agreeableness in everyone: Using a cognitive self-regulation model to reduce aggression. Journal of Experimental Social Psychology, 44, 1383–1387. doi: 10.1016/j.jesp.2008.05.005 First citation in articleCrossrefGoogle Scholar

  • Moody, E. J. (2001). Internet use and its relationship to loneliness. Cyberpsychology & Behavior, 4, 393–401. doi: 10.1089/109493101300210303 First citation in articleCrossrefGoogle Scholar

  • Nadkarni, A. & Hofmann, S. G. (2012). Why do people use Facebook? Personality and Individual Differences, 52, 243–249. doi: 10.1016/j.paid.2011.11.007 First citation in articleCrossrefGoogle Scholar

  • Quinn, S. & Oldmeadow, J. A. (2013). Is the igeneration a “we” generation? Social networking use among 9- to 13-year-olds and belonging. British Journal of Developmental Psychology, 31, 136–142. doi: 10.1111/bjdp.12007 First citation in articleCrossrefGoogle Scholar

  • Sagioglou, C. & Geitemeyer, T. (2014). Facebook’s emotional consequences: Why Facebook causes a decrease in mood and why people still use it. Computers in Human Behavior, 35, 359–363. doi: 10.1016/j.chb.2014.03.003 First citation in articleCrossrefGoogle Scholar

  • Schaafsma, J. & Williams, K. D. (2012). Exclusion, intergroup hostility, and religious fundamentalism. Journal of Experimental Social Psychology, 48, 829–837. doi: 10.1016/j.jesp.2012.02.015 First citation in articleCrossrefGoogle Scholar

  • Seidman, G. (2013). Self-presentation and belonging on Facebook: How personality influences social media use and motivations. Personality and Individual Differences, 54, 402–407. doi: 10.1016/j.paid.2012.10.009 First citation in articleCrossrefGoogle Scholar

  • Shaw, B. & Gant, L. (2002). In defense of the Internet: The relationship between Internet communication and depression, loneliness, self-esteem, and perceived social support. CyberPsychology & Behavior, 5, 157–171. doi: 10.1089/109493102753770552 First citation in articleCrossrefGoogle Scholar

  • Sheldon, K. M., Abad, N. & Hinsch, C. (2011). A two-process view of Facebook use and relatedness need-satisfaction: Disconnection drives use, and connection rewards it. Journal of Personality and Social Psychology, 100, 766–775. doi: 10.1037/a0022407 First citation in articleCrossrefGoogle Scholar

  • Shepherd, R. & Edelmann, R. J. (2005). Reasons for internet use and social anxiety. Personality and Individual Differences, 39, 949–958. doi: 10.1016/j.paid.2005.04.001 First citation in articleCrossrefGoogle Scholar

  • Tobin, S. J., Vanman, E. J., Verreynne, M. & Saeri, A. K. (2015). Threats to belonging on Facebook: Lurking and ostracism. Social Influence, 10, 31–42. doi: 10.1080/15534510.2014.893924 First citation in articleCrossrefGoogle Scholar

  • Twenge, J. M., Baumeister, R. F., Tice, D. M. & Stucke, T. S. (2001). If you can’t join them, beat them: Effects of social exclusion on aggressive behavior. Journal of Personality and Social Psychology, 81, 1058–1069. doi: 10.1037/0022-3514.81.6.1058 First citation in articleCrossrefGoogle Scholar

  • Twenge, J. M. & Campbell, W. K. (2003). “Isn’t it fun to get the respect that we’re going to deserve?” Narcissism, social rejection, and aggression. Personality and Social Psychology Bulletin, 29, 261–272. doi: 10.1177/0146167202239051 First citation in articleCrossrefGoogle Scholar

  • Twenge, J. M., Zhang, L., Catanese, K. R., Dolan-Pascoe, B., Lyche, L. R. & Baumeister, R. F. (2007). Replenishing connectedness: Reminders of social activity reduce aggression after social exclusion. British Journal of Social Psychology, 46, 205–224. doi: 10.1348/014466605X90793 First citation in articleCrossrefGoogle Scholar

  • Valkenburg, P. M. & Peter, J. (2007). Preadolescents’ online communication and their closeness to friends. Developmental Psychology, 43, 267–277. doi: 10.1037/0012-1649.43.2.267 First citation in articleCrossrefGoogle Scholar

  • Valkenburg, P. M., Peter, J. & Schouten, A. P. (2006). Friend networking sites and their relationship to adolescents’ well-being and social self-esteem. Cyberpsychology & Behavior, 9, 584–590. doi: 10.1089/cpb.2006.9.584 First citation in articleCrossrefGoogle Scholar

  • Wesselmann, E. D., Cardoso, F. D., Slater, S. & Williams, K. D. (2012). To be looked at as though air: Civil attention matters. Psychological Science, 23, 166–168. doi: 10.1177/0956797611427921 First citation in articleCrossrefGoogle Scholar

  • Williams, K. D. (2007). Ostracism. Annual Review of Psychology, 58, 425–452. doi: 10.1146/annurev.psych.58.110405.085641 First citation in articleCrossrefGoogle Scholar

  • Williams, K. D., Cheung, C. T. & Choi, W. (2000). Cyberostracism: Effects of being ignored over the Internet. Journal of Personality and Social Psychology, 79, 748–762. doi: 10.1037/0022-3514.79.5.748 First citation in articleCrossrefGoogle Scholar

  • Wilson, K., Fornasier, S. & White, K. M. (2010). Psychological predictors of young adults’ use of social networking sites. Cyberpsychology, Behavior, and Social Networking, 13, 173–177. doi: 10.1089/cyber.2009.0094 First citation in articleCrossrefGoogle Scholar

  • Wilson, R. E., Gosling, S. D. & Graham, L. T. (2012). A review of Facebook research in the social sciences. Perspectives on Psychological Science, 7, 203–220. doi: 10.1177/1745691612442904 First citation in articleCrossrefGoogle Scholar

  • Wirth, J. H., Sacco, D. F., Hugenberg, K. & Williams, K. D. (2010). Eye gaze as relational evaluation: Averted eye gaze leads to feelings of ostracism and relational devaluation. Personality and Social Psychology Bulletin, 36, 869–882. doi: 10.1177/0146167210370032 First citation in articleCrossrefGoogle Scholar