Skip to main content

Misinformation in Open and Closed Online Platforms: Impacts and Countermeasures

  • Chapter
  • First Online:
Mobile Communication and Online Falsehoods in Asia

Abstract

Misinformation can negatively influence people’s reasoning, decision-making and behaviour even following the provision of a clear correction; this is known as the continued influence effect. Numerous cognitive and socio-cognitive factors underlie misinformation reliance and the continued influence effect. Cognitive factors include limitations in memory capacity as well as memory updating and knowledge revision capabilities; socio-cognitive factors include biassed reasoning and perceived source credibility. Although misinformation is not a new problem, social media and instant messaging platforms have dramatically changed the information transmission environment, with their unregulated and user-controlled nature increasing the ease with which misinformation can be created and propagated. Drawing insights from cognitive, social and political psychology, the current chapter provides a general overview of the cognitive and social factors underlying (1) misinformation belief, and (2) the continued influence effect of corrected misinformation. The discussion focuses on how the unique nature of online information acquisition, specifically characteristics of both open and closed online communication networks, not only creates an environment ideal for the spread of misinformation, but functions to inhibit accurate knowledge revision. The chapter concludes by providing specific recommendations for how to effectively mitigate the spread of misinformation within the online information ecosystem. The concepts and recommendations discussed in this chapter are broadly applicable regardless of social or cultural context.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    The term “misinformation” is used in the current piece to encompass false information that is disseminated either unintentionally or intentionally (in which case it is often referred to as disinformation).

References

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Lucy H. Butler .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature B.V.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Butler, L.H., Ecker, U.K.H. (2023). Misinformation in Open and Closed Online Platforms: Impacts and Countermeasures. In: Soon, C. (eds) Mobile Communication and Online Falsehoods in Asia. Mobile Communication in Asia: Local Insights, Global Implications. Springer, Dordrecht. https://doi.org/10.1007/978-94-024-2225-2_15

Download citation

Publish with us

Policies and ethics