The Ripple Effect: Emotional Contagion and its Influence on Group Behavior
Abstract
Group emotional contagion, the transfer of moods among people in a group, and its influence on work group dynamics was examined in a laboratory study of managerial decision making using multiple, convergent measures of mood, individual attitudes, behavior, and group-level dynamics. Using a 2 times 2 experimental design, with a trained confederate enacting mood conditions, the predicted effect of emotional contagion was found among group members, using both outside coders' ratings of participants' mood and participants' self-reported mood. No hypothesized differences in contagion effects due to the degree of pleasantness of the mood expressed and the energy level with which it was conveyed were found. There was a significant influence of emotional contagion on individual-level attitudes and group processes. As predicted, the positive emotional contagion group members experienced improved cooperation, decreased conflict, and increased perceived task performance. Theoretical implications and practical ramifications of emotional contagion in groups and organizations are discussed.
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Killing Me Softly: Organizational E-mail Monitoring Expectations’ Impa...
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Chief Executive Officer Dismissal: A Multidisciplinary Integration and...
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What Happens to Others Matters! An Intraindividual Processual Approach...
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Detecting Consensus Emergence in Organizational Multilevel Data: Power...
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Mapping Emoji Usage Among Youth
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Individual differences in negotiation: A relational process model
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Using Electronic Confederates for Experimental Research in Organizatio...
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What's Playing in Your Waiting Room? Patient and Provider Stress and t...
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Understanding the Psychology Behind Panic Buying: A Grounded Theory Ap...
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Contagion of Entrepreneurial Passion: Effects on Employee Outcomes
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Resilient Leadership: The Impact of a Servant Leader on the Resilience...
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Leaders—watch out for LMX differentiation: A multilevel model of leade...
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The social contagion of student engagement in school
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Effectiveness of Performance Management System for Employee Performanc...
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Stochastic Actor-Oriented Models for the Co-Evolution of Networks and ...
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Individual Task Conflict Asymmetry and Peer Ratings of Member Effectiv...
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Intragroup Emotion Convergence: Beyond Contagion and Social Appraisal
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Advancing Dispute Resolution by Understanding the Sources of Conflict:...
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Theatricalization of enterprise education: A call for “action”
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Examining the inverted U-shaped relationship between workload and inno...
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Unearthing and Alleviating Emotions in Family Business Successions
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In or Out? Exploring the Inconsistency and Permeability of Team Bounda...
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The Power of Negative Disposition: An Examination of Trait and State N...
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Collective emotional dynamics: Perspectives for marketing
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Time to go wild: How to conceptualize and measure process dynamics in ...
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Les dynamiques émotionnelles collectives. Perspectives pour le marketi...
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The Impact of Customer Contact on Collective Human Energy in Firms
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Emotion regulation and satisfaction in long-term marital relationships...
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The Lead Igniter: A Longitudinal Examination of Influence and Energy T...
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Should we study political behaviour as rituals? Towards a general micr...
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Emotion Cycles in Services: Emotional Contagion and Emotional Labor Ef...
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‘Let our emotions tell the story’: An exploration of emotion managemen...
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Emotional Aperture Across East and West: How Culture Shapes the Percep...
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Trickle-Down, Trickle-Out, Trickle-Up, Trickle-In, and Trickle-Around ...
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Paternalistic Leadership and Employee Organizational Attitudes: The Ro...
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How Korean Leadership Style Cultivates Employees’ Creativity and Voice...
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Affective Information Processing in Self-Managing Teams: The Role of E...
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Detecting, Preventing, and Mitigating Online Firestorms in Brand Commu...
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What’s Love Got to Do With It? Team Entrepreneurial Passion and Perfor...
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Broadening the Perspective on Emotional Contagion and Emotional Mimicr...
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How Do I-Deals Influence Client Satisfaction? The Role of Exhaustion, ...
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Conveyed Leader PsyCap Predicting Leader Effectiveness Through Positiv...
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An assessment of the level of emotional intelligence attributes of und...
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Empathy as a state beyond feeling: a patient and clinician perspective
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Mitigating the Detrimental Impact of Maximum Negative Affect on Team C...
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The effect of humour usage on customer’s service experiences
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What Are We Explaining? A Review and Agenda on Initiating, Engaging, P...
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The Added Value of Neuroscience Methods in Organizational Research
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Heart Rate Variability (HRV) Analysis: A Methodology for Organizationa...
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Does the Leadership Style Impacts on Employee Outcomes? A Study of Ind...
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Exploring Hiring Practitioner Preferences for and Assessment Practices...
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Rage inside the machine...
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When Ignorance Is Bliss: Exploring Perspective Taking, Negative State ...
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Multilevel Latent Profile Analysis With Covariates...
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Transformational Leadership, Transactional Leadership, and Employee Cr...
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Positive Practices in the Workplace: Impact on Team Climate, Work Enga...
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The Dark Side of a Smiley...
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Uncovering cognitive and affective sources of satisfaction homogeneity...
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Does Happiness Promote Career Success? Revisiting the Evidence
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Decision making in crisis...
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The Impact of Premeeting Talk on Group Performance
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Effects of Team Personality Composition on Member Performance: A Multi...
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Mapping the Terrain...
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Emotional labor in hospitality: Positive affective displays in service...
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Crying Is in the Eyes of the Beholder: An Attribution Theory Framework...
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An Investigation of Authentic Leadership’s Individual and Group Influe...
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Performance Benefits From Providing Assistance in Networks: Relationsh...
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Emotional Labor Within Teams: Outcomes of Individual and Peer Emotiona...
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Making Sense in Pitch Darkness: An Exploration of the Sociomateriality...
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Channeling Hearts and Minds: Advocacy Organizations, Cognitive-Emotion...
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Leadership and Employee Work Passion: Propositions for Future Empirica...
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Resource Allocation and Firm Boundaries
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New Frontiers in Analyzing Dynamic Group Interactions: Bridging Social...
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Killer Apps: Developing Novel Applications That Enhance Team Coordinat...
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Does transformational leadership predict group emotional intelligence ...
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Those Closest Wield the Sharpest Knife: How Ingratiation Leads to Rese...
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Organizational and Individual Level Antecedents of Psychological Capit...
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Team Roles: A Review and Integration
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The Space Between Us: A Social-Functional Emotions View of Ambivalent ...
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A Review and Road Map of Entrepreneurial Equity Financing Research: Ve...
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When Is Empowerment Effective? The Role of Leader-Leader Exchange in E...
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Modesty in the Top Management Team...
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Understanding Positivity Within Dynamic Team Interactions...
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Theory Building: A Review and Integration
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Group Functioning in Child Care Centers...
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The Effects of Shared Consumption on Product Life Cycles and Advertisi...
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Employee Trust in Supervisors and Affective Commitment...
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An Emotions Perspective for Advancing the Fields of Family Business an...
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Keeping Positive and Building Strength...
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Team Pay-For-Performance: The Devil is in the Details
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Current Emotion Research in Social Psychology: Thinking About Emotions...
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What do you have to Say about That? Performance Events and Narratives’...
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The Roles and Interplay of Intragroup Conflict and Team Emotion Manage...
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Interaction Rituals and Jumbled Emotions Among “Relative Strangers”...
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Dynamic Interplay Between Norms and Experiences of Anger and Gratitude...
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Contagious Flow...
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“Bouncing Back” from a Loss: Entrepreneurial Orientation, Emotions, an...
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A Multilevel Examination of the Impact of Team Interpersonal Processes
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Different Strokes for Different Folks: Entrepreneurial Narratives of E...
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Educational Leaders and Emotions...
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What’s Love Got to Do with It? A Longitudinal Study of the Culture of ...
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The Workgroup Emotional Climate Scale...
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The many faces of emotional contagion...
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Emotional roulette? Symmetrical and asymmetrical emotion regulation ou...
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Friends or Foes: Is Empathy Necessary for Moral Behavior?
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Emotional Contagion at Work: An In-Class Experiential Activity
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Group Emotional Contagion and Complaint Intentions in Group Service Fa...
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Identities and ideals: Psychoanalytic dialogues of self and leadership
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Are You Feeling What I’m Feeling? Emotional Similarity Buffers Stress
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Positive Group Affect and Team Creativity...
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Affective team climate...
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Effects of Group-Level Fit on Group Conflict and Performance...
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Physiological Linkage of Dyadic Gaming Experience
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Emotion in Organizations: Resources for Business Educators
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The Global Financial and Economic Crisis: Did HRD Play a Role?
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Delusions and Hallucinations in Persons With Dementia...
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How Lead Founder Personality Affects New Venture Performance...
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Processes of International Collaboration in Management Research...
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Job Crafting at the Team and Individual Level...
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Emotion Regulation and Its Implications for Leadership...
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Advancing Our Understanding of Team Motivation...
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Mundane Objects and the Banality of Evil...
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Perceptions of intragroup conflict: The effect of coping strategies on...
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Coaching With Compassion...
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Productive Energy Cycles in Mentoring Relationships. A Qualitative Inv...
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Humanoid Introspection: A Practical Approach
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Is depression contagious? The importance of social networks and the im...
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Managing the Intangible Aspects of a Project: The Affect of Vision, Ar...
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How top management team behavioural integration can impact employee wo...
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Alleviating the Burden of Emotional Labor: The Role of Social Sharing
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Meeting the Leadership Challenge of Employee Well-Being Through Relati...
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Change Readiness: A Multilevel Review
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Using Computer-Aided Text Analysis to Elevate Constructs...
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Liderazgo transformacional y desempeño grupal: unidos por el engagemen...
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Emotional influence at work: Take it EASI
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The Wheel Model of humor: Humor events and affect in organizations
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Why Anger and Disappointment Affect Other’s Bargaining Behavior Differ...
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Organizational Turbulence, Trouble and Trauma: Theorizing the Collapse...
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Emotions in strategic organization: Opportunities for impactful resear...
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How interpersonal motives explain the influence of organizational cult...
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Multiple Identification Foci and Their Countervailing Effects on Sales...
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Group Affect: Its Influence on Individual and Group Outcomes
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The Social Calibration of Emotion Expression...
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Team Emotional Intelligence and Performance...
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Moving emotional labor beyond surface and deep acting...
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Exploring the Heart: Entrepreneurial Emotion is a Hot Topic
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Effects of Anger, Guilt, and Envy on Moral Hypocrisy
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The Emergence of Embedded Relations and Group Formation in Networks of...
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Verbal Interaction Sequences and Group Mood...
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The Multilevel Effects of Network Embeddedness on Interpersonal Citize...
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Social Class Rank, Threat Vigilance, and Hostile Reactivity
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The Value of Emotional Intelligence for High Performance Coaching
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Organizational Neuroscience: Taking Organizational Theory Inside the N...
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The Emotional Impact and Behavioral Consequences of Post-M&A Integrati...
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Conflict in Small Groups: The Meaning and Consequences of Process Conf...
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Transformational Leadership and Performance Across Criteria and Levels...
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Current Emotion Research in Organizational Behavior
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Vigor as a Positive Affect at Work: Conceptualizing Vigor, Its Relatio...
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Emotions and Entrepreneurial Opportunity Evaluation
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Network Theory of Organization: A Multilevel Approach
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The ability to influence others via emotion displays...
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Just Feelings? The Role of Affect in the Formation of Organizational F...
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Work-Family Conflict, Enrichment, and Balance under “Levels” and “Epis...
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Construing Organizational Identity: The Role of Embodied Cognition
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On Angry Leaders and Agreeable Followers...
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The Effect of Affective State on Virtual and Face-to-Face Group Perfor...
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The battered apple: An application of stressor-emotion-control/support...
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Where Have All the People Gone? A Plea for Including Social Interactio...
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Human Motives, Happiness, and the Puzzle of Parenthood...
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The Way You Make Me Feel...
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Facial-Feature Resemblance Elicits the Transference Effect
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Realities of Working in Virtual Teams: Affective and Attitudinal Outco...
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Athlete Satisfaction and Leadership: Assessing Group-Level Effects
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The Influence of Work Motivation on Emotional Intelligence and Team Ef...
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Affecting Others: Social Appraisal and Emotion Contagion in Everyday D...
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Pride and Gratitude...
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The Role of Leaders in Internal Marketing
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Antecedents of Day-Level Proactive Behavior: A Look at Job Stressors a...
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A Multilevel View of Intragroup Conflict
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When Competence Is Irrelevant: The Role of Interpersonal Affect in Tas...
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Culture of Family Commitment and Strategic Flexibility: The Moderating...
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A Study of Exchange and Emotions in Team Member Relationships
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Negotiators' Profit Predicted by Cognitive Reappraisal, Suppression of...
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Humor and group effectiveness
-
Does Happiness Promote Career Success?
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The development of a process model of collective turnover
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Less need to be there: Cross-level effects of work practices that supp...
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Toxicity and the Unconscious Experience of the Body at the Employee—Cu...
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The Influence of Angry Customer Outbursts on Service Providers' Facial...
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Themed article: Sexed up intelligence or irresponsible reporting? The ...
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Moral Identity and Judgments of Charitable Behaviors
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Midiendo contagio emocional: adaptación de la escala de Doherty
-
Enhancing the Effectiveness of Work Groups and Teams
-
Is Happiness Shared Doubled and Sadness Shared Halved? Social Influenc...
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Are All Smiles Created Equal? How Emotional Contagion and Emotional La...
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On the Receiving End...
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Emotional Intelligence, Cognitive Intelligence, and Job Performance
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Using Poetry and the Visual Arts to Develop Emotional Intelligence
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The Proposed Contagion Effect of Hopeful Leaders on the Resiliency of ...
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An Attitude-Behavior Model of Salespeople’s Customer Orientation
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Affect and Creativity at Work
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The Evolutionary Significance of Affect in Groups: Communication and G...
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