Since the turn of the millennium, pandemics, heat waves, wildfires, floods, cyberattacks, supply chain interruptions, and other crises have deeply stressed governments, communities, businesses, and individuals around the world. This cascade of catastrophic events raises fundamental questions about how governments can anticipate, prepare for, and respond to these and other shocks yet to come.
Today, the generation of new ideas on “how” to undertake administrative reforms has outstripped the questions: “why” to reform and “when” to reform “what”?
The IBM Center and the Partnership for Public Service hosted a roundtable with government leaders and stakeholders on how the responsible use of artificial intelligence can benefit the public by improving agency service delivery.
The Partnership for Public Service, in collaboration with the IBM Center for the Business of Government, convened federal service delivery leaders for a roundtable conversation on ethical artificial intelligence and benefits delivery.