Revised edition of: Letitia Baldrige's complete guide to the new manners for the 90's. c1990

Includes index

Manners from the Heart -- pt. 1. Everyday Relationship for Our Times -- Ch. 1. Family Manners -- Ch. 2. The Manners That Make Children Great -- Ch. 3. Making Friends in a Busy World -- Ch. 4. Working Smart -- Ch. 5. The Manners That Make Travel Easier -- Ch. 6. The Art of Tipping -- Ch. 7. Dressing Appropriately -- Ch. 8. Common Courtesies -- Ch. 9. Table Manners That Take You Anywhere: The Right Thing to Do at Every Kind of Meal -- or, How to Avoid Being a Klutz -- pt. 2. Answers to Questions About Manners You Thought That No One Had to Ask Anymore -- Ch. 10. New Manners for an Ever-Changing Society -- pt. 3. The Rites of Passage -- Ch. 11. You're Engaged! -- Ch. 12. Weddings -- Ch. 13. Pregnancy, Birth, and Other Rites of Passage That Welcome a Child into the World -- Ch. 14. The Last Rite of Passage: Funerals -- pt. 4. The Art of Entertaining -- Ch. 15. Entertaining Today's Way -- Ch. 16. Gifts That Show You Care -- pt. 5. Difficult Times: Healing Yourself and Others When Trouble Strikes -- Ch. 17. How to Help Someone Deal with the Loss of a Spouse -- Ch. 18. When Someone Is Ill or Injured -- Ch. 19. Making Things Right: When You've Really Messed Up. Send Roses -- pt. 6. The Key to Good Communication: More Than Electronics -- Ch. 20. How to Be an Interesting Conversationalist -- Ch. 21. Great Telephone Manners at Home -- Ch. 22. Classic Correspondence: Writing Good Letters and Notes -- Ch. 23. Addressing People Properly

Provides advice on proper manners, including how to observe etiquette during rites of passage, at family gatherings, and at the workplace, and includes new coverage on electronic communications and the work-life balance

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