It’s easy to send with a free 24/7 Parcel Locker

To send your parcel with a free 24/7 Parcel Locker, you’ll need your labelled parcel and mobile phone. You’ll receive a verification code which will enable you to open a locker door so you can lodge your item.

1. Pack your item

Use a prepaid satchel2, or pay for postage online with a free MyPost account. Once paid, you can print out a postage label and attach it to your parcel.

2. Get code

Follow the prompts on the screen, select ‘drop off’ and enter your mobile number to receive a verification code.

3. Open locker

Enter the verification code sent to your mobile phone into the locker screen, scan your labelled parcel, and place your eligible parcel securely in the Parcel Locker.

4. Start tracking

Once you’ve dropped your item in a Parcel Locker you’ll get an email with tracking details.3

Benefits of a Parcel Locker

  • Free to use when sending and receiving parcels within Australia Post4

  • Accessible 24/75 so you can send eligible prepaid parcels outside of business hours

  • Available in 700+ locations near Post Offices, supermarkets and train stations

  • Ideal for returning online shopping parcels

  • A safe and secure method of sending and receiving parcels

  • Ideal for parcels up to 16kg and no larger than 39 x 36 x 64cm

Find a 24/7 Parcel Locker

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Get your parcels delivered to a 24/7 Parcel Locker

With Australia Post, home isn’t your only delivery address. Update your MyPost account to have your parcels delivered to your nearest Parcel Locker.

Learn more

1 Terms and conditions apply. Parcels must be appropriately packed in either a prepaid satchel, or a box or satchel with a postage label. Parcels must be under 16kg and no larger than 39 x 36 x 64cm in size. Letters and standard mail are not accepted. Note that the Express Post guarantee does not apply to parcels sent using a Parcel Locker. Please refer to the full terms and conditions for further details.

2 All prepaid parcels fit into a Parcel Locker except for Mailing Box Bx20 and Bx23, which need to be lodged over the counter at a Post Office.

3 Track events will vary depending on how your item is lodged and delivered. For details visit Using our tracking service.

4 Terms and conditions apply. Collection time limits apply. Items must be lodged with Australia Post to be delivered into the Parcel Locker. You have 48 hours to collect your parcel once it has arrived at a Parcel Locker, or 10 business days to collect once it has arrived at a Parcel Collect (Post Office) location. Parcel Lockers accept parcels up to 16kg and no larger than 39 x 36 x 64cm in size. Letters and standard mail that can be delivered to your letterbox, including Express Post letters, will not be accepted. Please refer to the full terms and conditions for further details.

5 Parcel Locker sending may be unavailable if all Parcel Lockers are full (which may occur during peak times). Please refer to the full terms and conditions for further details.