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Emergency Remote Work in Portugal: Evaluation, Effects, and Recommendations

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Book cover Advances in Tourism, Technology and Systems (ICOTTS 2020)

Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 209))

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Abstract

The recent pandemic caused by COVID-19 has forced unprecedented professional and social changes that affect the way people work, learn and live. Even in an era in which the digitalization of the workplace had been already widely announced, employers and employees had not expected such an urgent digital immersion of jobs with broad impacts on the professional, personal, financial and social dimensions of the workforce. In this paper, the main consequences, challenges, and effects of remote work in Portugal are reported, together with a set of recommendations for employers and workers, which were captured in survey-based research. Results show that professionals are not unanimous towards the benefits of remote work, and while some would like to resume in-person work, a substantial amount of professional, personal and financial benefits are associated to the possibility of working from home. Additionally, and according to pressing changes, professionals put forward several recommendations for employers and peers regarding workload and time management, employee assistance and self-regulated work.

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Acknowledgments

This work is financed by Portuguese national funds through FCT - Fundação para a Ciência e Tecnologia, under the project UIDB/05422/2020.

Author information

Authors and Affiliations

  1. CEOS.PP, ISCAP Polytechnic of Porto, Rua Jaime Lopes Amorim s/n, Matosinhos, Portugal

    Luciana Oliveira, Adriana Oliveira & Arminda Sequeira

  2. Polytechnic of Porto and Algoritmi RC, Rua Jaime Lopes Amorim s/n, Matosinhos, Portugal

    Anabela Mesquita

Authors
  1. Luciana Oliveira
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  2. Anabela Mesquita
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  3. Adriana Oliveira
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  4. Arminda Sequeira
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Corresponding author

Correspondence to Luciana Oliveira .

Editor information

Editors and Affiliations

  1. Institute of Accounting and Administration of Porto (ISCAP), Polytechnic of Porto, São Mamede de Infesta, Portugal

    António Abreu

  2. School of Hospitality and Tourism, Polytechnic Institute of Porto, Vila do Conde, Portugal

    Dália Liberato

  3. Facultade de Ciencias Empresariais e Turismo As Lagoas, University of Vigo, Ourense, Spain

    Elisa Alén González

  4. Universidad de Cartagena, Cartagena, Colombia

    Juan Carlos Garcia Ojeda

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Oliveira, L., Mesquita, A., Oliveira, A., Sequeira, A. (2021). Emergency Remote Work in Portugal: Evaluation, Effects, and Recommendations. In: Abreu, A., Liberato, D., González, E.A., Garcia Ojeda, J.C. (eds) Advances in Tourism, Technology and Systems. ICOTTS 2020. Smart Innovation, Systems and Technologies, vol 209. Springer, Singapore. https://doi.org/10.1007/978-981-33-4260-6_27

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