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  • © 2013

When to Hire or Not Hire a Consultant

Getting Your Money's Worth from Consulting Relationships

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  • When to Hire—or Not Hire—a Consultant: Getting Your Money's Worth from Consulting Relationships shows how to decide when to hire a consultant to help you set strategy, increase business, or solve problems—and when not to.

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Table of contents (13 chapters)

  1. Front Matter

    Pages i-vii
  2. Introduction

    • Linda M. Orr, Dave J. Orr
    Pages 1-8
  3. The Industry

    • Linda M. Orr, Dave J. Orr
    Pages 9-30
  4. Origins

    • Linda M. Orr, Dave J. Orr
    Pages 31-45
  5. ROI

    • Linda M. Orr, Dave J. Orr
    Pages 47-77
  6. Mistakes

    • Linda M. Orr, Dave J. Orr
    Pages 79-108
  7. Good Decisions

    • Linda M. Orr, Dave J. Orr
    Pages 109-129
  8. Selection

    • Linda M. Orr, Dave J. Orr
    Pages 131-161
  9. The Relationship

    • Linda M. Orr, Dave J. Orr
    Pages 163-198
  10. Options When Consultants Won’t Do

    • Linda M. Orr, Dave J. Orr
    Pages 199-238
  11. Tools

    • Linda M. Orr, Dave J. Orr
    Pages 239-246
  12. Requests for Proposals

    • Linda M. Orr, Dave J. Orr
    Pages 247-254
  13. Sample Consulting Contract

    • Linda M. Orr, Dave J. Orr
    Pages 255-262
  14. Sample Nondisclosure Agreement

    • Linda M. Orr, Dave J. Orr
    Pages 263-265
  15. Back Matter

    Pages 267-274

About this book

When to Hire—or Not Hire—a Consultant:Getting Your Money's Worth from Consulting Relationships is a hands-on, practical guide for anyone thinking about hiring a consultant to set strategy, solve problems, increase profits or revenue, develop new products, open new markets, or improve efficiency.

Consulting is one of the fastest growing professions in the United States. According to the U.S. government, there were 719,000 consultants in the U.S. in 2010, and you can expect an additional 274,000 by 2020. Cloaked in “expert” status, consultants might seem to be the answer to many business problems. You call someone in to solve a particular problem or develop new markets, then send them away once the job is done—while reaping the benefits of their expertise. Consultants sometimes do work miracles, but once in a while they wreck a healthy business. And far too often, the benefits gained by calling in consultants disappear far too soon after they leave.

Yet as return on investment (ROI) and accountability for results become bigger and bigger issues, business professionals in search of answers to performance or strategy challenges are turning more and more to outside guidance for help. Indeed, few businesses do not use some kind of consultant at some point in their existence. But how can you leverage the skills consultants can bring to the table without adding undue risk to your operations? How can you effectively manage the consultant relationship to get the greatest benefit for the least cost? What metrics can support your decision to hire—or not hire—a consultant? When should you use home-grown talent to solve problems instead? That’s what this book is all about.

While there are a multitude of books on how to be a consultant, this is the first to help an executive determine when to hire one. You will learn strategies to decide when a consultant is needed and how to support that decision with hard evidence, how to select the right consultant, how to set clear expectations, and how to know when a consultant is either a valuable resource or a hindrance to the company’s success.

The authors of this book bring together two opposing perspectives. Linda Orr has served as a consultant in many companies and situations, while Dave Orr has hired consultants many times. Together, they can help you make the most strategically and financially sound business decisions. This books shows you how to:

  • Work through ROI and other issues to support a decision to hire a consultant.
  • Maximize the benefits consultants can provide.
  • Explore options other than hiring a consultant.

About the authors

Linda M. Orr, Ph.D., is an Associate Professor of Marketing at the University of Akron. Her specialties are teaching, research, and consulting in sales sales management. She is the author or co-author of two books: When to Hire--or Not Hire--a Consultant: Getting Your Money's Worth from Consulting Relationships, and Advanced Sales Management Handbook and Cases: Analytical, Applied, and Relevant. She is also co-editor of two other books: Direct Marketing in Action: Cutting Edge Strategies for Finding and Keeping your Best Customers, finalist for the American Marketing Association's Berry Book Prize for the Best Book in Marketing (2009), and Marketing in the 21st Century: Volume 3: Company and Customer Relations. Dr. Orr has also published in several refereed journals. In addition, she served as assistant marketing director for Warner Bros. Records in Nashville, and in a variety of managerial capacities in the restaurant and finance industries. She has served as a consultant in numerous Fortune 500 companies and smaller companies in many industries.

Bibliographic Information

  • Book Title: When to Hire or Not Hire a Consultant

  • Book Subtitle: Getting Your Money's Worth from Consulting Relationships

  • Authors: Linda M. Orr, Dave J. Orr

  • DOI: https://doi.org/10.1007/978-1-4302-4735-7

  • Publisher: Apress Berkeley, CA

  • eBook Packages: Business and Economics, Business and Management (R0), Apress Access Books

  • Copyright Information: Linda M. Orr and Dave J. Orr 2013

  • Softcover ISBN: 978-1-4302-4734-0Published: 15 January 2013

  • eBook ISBN: 978-1-4302-4735-7Published: 01 March 2014

  • Edition Number: 1

  • Number of Pages: V, 284

  • Number of Illustrations: 24 b/w illustrations

  • Topics: Business and Management, general

Buy it now

Buying options

eBook USD 19.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 29.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access