Consulting the oracle: a future role for expert systems in IT project management

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Abstract

The role of information technology in attempts by organizations to achieve a competitive edge in their appropriate field, has grown as we approach the 1990s and the open European market. This paper addresses the implications for project management of this increasing role, and looks into the advantages that can be gleaned from past experience. Assistance to project managers in the form of expert systems and various text retrieval facilities is examined.

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This paper was shortlisted for the Deloitte Award for IT Project Management 1988—over 30 category

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Gordon Aitcheson graduated in Mathematics in 1973 from the University of Strathclyde to begin his career in information systems first with Babcock & Wilcox, the power engineering group, and then with May & Baker, pharmaceutical manufacturers, where he was involved with the development of real-time database systems. For the past 10 years he has been involved in the introduction of information technology in the fast changing financial services sector. In 1984 he founded McMillan Tait as a project management consultancy specialising in the development and application of tools appropriate to IT projects — techniques used on many IT assignments for client organizations engaged in international insurance broking, fund management and stockbroking.

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