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Social capital on facebook: differentiating uses and users

Published:07 May 2011Publication History

ABSTRACT

Though social network site use is often treated as a monolithic activity, in which all time is equally social and its impact the same for all users, we examine how Facebook affects social capital depending upon: (1) types of site activities, contrasting one-on-one communication, broadcasts to wider audiences, and passive consumption of social news, and (2) individual differences among users, including social communication skill and self-esteem. Longitudinal surveys matched to server logs from 415 Facebook users reveal that receiving messages from friends is associated with increases in bridging social capital, but that other uses are not. However, using the site to passively consume news assists those with lower social fluency draw value from their connections. The results inform site designers seeking to increase social connectedness and the value of those connections.

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            cover image ACM Conferences
            CHI '11: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
            May 2011
            3530 pages
            ISBN:9781450302289
            DOI:10.1145/1978942

            Copyright © 2011 ACM

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            Publication History

            • Published: 7 May 2011

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            CHI '11 Paper Acceptance Rate410of1,532submissions,27%Overall Acceptance Rate6,199of26,314submissions,24%

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