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Facts at a Glance
 

Check out these quick facts:

  • Miami-Dade Water and Sewer Department (MDWASD)
  • MDWASD is one of the largest public utilities in the United States
  • The department has approximately 2,700 employees
  • MDWASD provides service to about 2 million customers
  • The MDWASD operates with an annual budget of almost $400 million
  • Approximately 330 million gallons of water are drawn everyday from the Biscayne Aquifer for consumer use
  • MDWASD has over 7,100 miles of water lines, a service area of 396 square miles and 14 pump stations
  • MDWASD has over 3,600 miles of sewage pipes, a service area of 341 square miles and 954 pump stations
  • There are three (3) wastewater treatment plants: North District (Interama), South District (Blackpoint) and  Central District (Virginia Key)
  • There are three (3) water treatment plants. The Alexander Orr plant serves those customers located South of Flagler Street, while the Hialeah and Preston Plants serve those who are North of Flagler
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E-mail

Emergency
Water and Sewer
24 hr. Call Center
(305) 274-9272

Customer Relations
M-F 8am-7pm
(305) 665-7477

Customer Service
New Accounts
Close or Transfer Accounts
M-F 8am-5pm
(305) 665-7488

Construction Complaint Unit
(Non-billing)
(786) 552-8970

Cross-Connection Control Unit Hotline
(305) 547-3046

Call Before You Dig
Sunshine State One Call of Florida
1-800-432-4770

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Date Last Edited : Thu Aug 31 11:27:32 2006

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