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Information for Visitors

Disabled facilities

Some facilities available. Please check with your accommodation property.

Dining out

The Island has a number of fine restaurants serving modern Australian cuisine and offering a wide selection of wines, spirits and beers.

What to do

Bushwalking, trekking, guided and self-guided walks, fish feeding, swimming, surfing, SCUBA diving, snorkelling, kayaking, birdwatching, reef walks, golf, tennis, bowls, deep sea, rock and shore fishing, picnics, BBQs, bicycling.

Available for hire are golf clubs, tennis racquets, bicycles and helmets, SCUBA and snorkelling gear, paddle skis and spyboards.

Spear fishing is not permitted.

What to bring
  • Dress is casual, smart casual for evenings
  • Swimming costume, hat and sun protection
  • Shoes for bush and reef walking, flip flops, but bare feet are the island ‘uniform’
  • Day pack for walks and beach trips
  • A raincoat and wind-cheater are recommended owing to occasional showers and squalls that can occur at any time of the year.

The weight limit on Lord Howe flights is 14kg per person of checked baggage and 4kg of carry-on baggage. Excess baggage, such as golf clubs and surfboards, are carried on a subject-to-load basis. They are not guaranteed uplift on the same flight as the passenger, but usually do arrive within a day or two, if not the same flight.

Preserving Paradise

Lord Howe’s environment is pristine and we ask our visitors to help keep it that way. Your hosts will advise you on recycling and we ask that you take care to ensure that you do not unwittingly carry any unwanted pests to the island, including seeds (on shoes or clothes) etc.

Sailing Yachts

Visiting yachts are welcome. For assistance please contact Port Operations Manager, Senior Constable Richard Buckley beforehand.

Phone 61 2 6563 2266

International Radio Contact Frequencies HF 4125 VHF Channels 16 - 12

Post Office

Australia Post has a postal agency on Lord Howe Island open from 9.00am to 1.00pm and 2.00pm to 5.00pm Monday to Friday. From September to May, airmail is despatched and received every day except Friday. In the winter months, mail is despatched whenever flights operate. Surface mail arrives fortnightly by ship from Iluka in northern New South Wales.

Church services

Anglican, Catholic and Seventh Day Adventist.

Transport

You'll quickly understand why Lord Howe does not need public transport. All accommodation properties meet flights, providing free transport for arriving and departing guests. Walking is a pleasure on the Island as you're never far from shops, restaurants or beaches. There are bicycles and helmets for hire and a limited number of rental cars.

Is it safe?

Yes! Families love Lord Howe: children can safely roam free. There are no snakes, no sand flies, no stingers. There is a limited number of cars and a 25 kph speed limit.

Conference Facilities

Some larger accommodation establishments are able to cater for conferences with up to 30 or 40 delegates. There are two church halls, bowling club rooms, golf club house, a small meeting room in the Museum complex, and a 150 seat community hall/cinema.

Communications

Many Island holidaymakers are delighted that Lord Howe Island is beyond the reach of mobile phone calls. Public phones are available, so are faxes. The Visitor Centre is open Monday-Friday 9am to 12.30pm and has an internet cafe. For further information please phone 1800 240 937 (freecall in Australia).

Medical

A small hospital and dispensary is situated on Lagoon Road. Consulting and dispensary hours at this four-bed hospital are 9.00am to 12.30pm Monday to Friday. However, the doctor and nursing staff are on 24 hour call in emergencies.

Time

Australian Eastern Summertime during daylight saving. Winter is 30 minutes ahead of Australian Eastern Standard Time.

Banks, credit cards and money

The currency is Australian Dollars. There are two banks on the Island: Westpac and Commonwealth. Credit cards are accepted widely but not everywhere. Please have cash or cheque book as a back-up. No auto tellers, however, Eftpos is available at some businesses.

Note: Foreign currency and/or travellers cheques are not processed on Lord Howe Island.

Shopping

A variety of stores carry groceries, liquor, fruit, vegetables, pharmaceuticals, clothing, souvenirs and snacks. There is also a small hairdressing salon, limited beauty and masseur facilities and arts and crafts. Island prices are generally higher than mainland prices owing to freight costs.

Electricity

240V AC 50 cycles, three-pin plug – the same as mainland Australia.