State Health Insurance Assistance Programs (SHIPs) provide personalized counseling and assistance to 45 million Medicare beneficiaries and their caregivers who need help navigating the increasingly complex health care system, including the Medicare program. If you have any questions about Medicare coverage and benefits — including Medigap, Medicare Advantage, and Medicare Prescription Drug Coverage — contact the SHIP in your state or territory for more information. Learn more About SHIPs.

Residents of nursing homes, board and care homes, and assisted living facilities can contact a long-term care ombudsman program located in every state, the District of Columbia, and Puerto Rico.

To find a SHIP, download our State SHIP Contact Information list or click on the name of the state in the map below.