“We made clear in our
five year plan published in January that we are under no illusion about the challenges that both we, and the passengers who use the railway, face on a daily basis, and the need to keep improving from the low base to which Britain's railway had sunk in the 1990s.
We continue to work with other railways so that we can all learn from best practice in our businesses and we welcome efforts by the Commission to provide improved consistency and transparency of data. ”