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The initiative comes after Instagram has come under fire for not doing enough to tackle online bullying.
The initiative comes after Instagram has come under fire for not doing enough to tackle online bullying. Photograph: Marcio Jose Sanchez/AP
The initiative comes after Instagram has come under fire for not doing enough to tackle online bullying. Photograph: Marcio Jose Sanchez/AP

Instagram's anti-bullying AI asks users: 'Are you sure you want to post this?'

This article is more than 4 years old

Instagram said early tests found it encourages users to ‘share something less hurtful once they have had a chance to reflect’

Instagram is inviting users to think again before posting unkind comments with a new tool designed to curb bullying on the social media platform.

The company is rolling out a new feature that uses AI to identify negative comments before they are published and asks “are you sure you want to post this?” before it is shared on another person’s post.

It does not stop people from making negative comments, but it gives them the opportunity to “undo” the message before it is posted.

A post from Instagram’s info center. Photograph: Instagram

The initiative comes after Instagram has come under fire for not doing enough to tackle online bullying.

According to research by Pew Research Center, 59% of American teenagers have been bullied or harassed online. In the UK, the anti-bullying charity Ditch The Label found that 42% of British 12- to 20-year-olds had been cyberbullied on Instagram in its 2017 bullying survey. Earlier this year, an Ofcom report also warned that online bullying is on the rise.

Announcing its launch on Monday, Instagram said it had already had success with the new feature – which they said during early tests they have found “it encourages some people to undo their comment and share something less hurtful once they have had a chance to reflect”.

English-speaking Instagram users will have the new tool first, but the company plans to make it available to users globally in the future, reported the BBC.

Instagram also said it soon plans to start testing another anti-bullying feature called Restrict that will allow people to control the comments they see on their profile.

By “restricting” a person, users will be able to control who sees their comments without them knowing and they will not be able to see when they are active on Instagram or when they have read their direct messages.

The company said young people are often “reluctant to block, unfollow, or report” bullies for fear of escalating the incident.

Adam Mosseri, head of Instagram, admitted the company “can do more” to help stop bullying on the platform in a blogpost explaining the new features.

He wrote: “We know bullying is a challenge many face, particularly young people. We are committed to leading the industry in the fight against online bullying, and we are rethinking the whole experience of Instagram to meet that commitment.

“We can do more to prevent bullying from happening on Instagram, and we can do more to empower the targets of bullying to stand up for themselves. Today we’re announcing one new feature in both areas. These tools are grounded in a deep understanding of how people bully each other and how they respond to bullying on Instagram, but they’re only two steps on a longer path.”

More on this story

More on this story

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  • ‘Sharp rise’ in blackmail of children asked to share explicit images

  • ‘We get bombarded’: study reveals ‘shocking’ impact of online abuse on girls

  • Twitch to provide new blocking powers to combat online abuse

  • Jeremy Vine’s stalker apologises in court after being sued over abuse campaign

  • Rapid action needed on online hate, say Angela Rayner and Sadiq Khan

  • Tech bosses face jail if they hamper Ofcom investigations from next year

  • Sending threatening posts among offences in revised online safety bill

  • UK criminal sanctions for tech bosses ‘could be copied by non-democracies’

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