Metro News Release
For immediate release: August 31, 2010
Real-time next train arrival information now available by phone
New customer convenience helps riders make transit choices
Metrorail customers can now get real-time next train arrival information by phone, in addition to online and via web-enabled mobile devices.
Customers may simply call Metro’s Customer Information phone number, 202-637-7000, and say “Next Train.” They then will be prompted to say a station name or enter the first four letters of the station name to hear when the next trains will arrive at the selected station within a 20-minute window.
For stations that serve more than two Metrorail lines, such as Gallery Pl-Chinatown, L’Enfant Plaza and Metro Center Metrorail stations, customers will be prompted to say or enter the Metrorail line color they are traveling on such as “Red Line” or “Green Line.”
Q & A: Real-time next train arrival information
News release issued at 2:36 pm, August 31, 2010.