Sedo.com Reviews

tech companies these days really should have ironed out technical issues as simple as logging in by now.

I went to sedo.com to log in, forgot my password, so went to the Password reset page, entered the email address associated with the account, then an error message pops up "The username or email you provided doesn't match our records."... but when I try to register a new account with exactly the same email address, I get this message "There is already a customer account with this email address" !!

Date of experience: April 19, 2024

Hello,
The choice of payment currency suddenly disappeared.
This cannot be selected at this time.
It was right to eliminate currency selection after announcing a grace period of 6 months or 1 year. period of 6 months or 1 year.
If possible, it would be nice to be able to choose the currency in which payment is made for about a year. Thanks you.

Date of experience: March 26, 2023

Everything fast and all information included.
Great platform and very good parking payment level.

Date of experience: March 01, 2024

This is a really good domain name broker. I had a terrible experience with another provider where they took my money and then reneged on the agreed deal for a domain after weeks of inaction, so I was unsure of using another broker but they were excellent. From putting in a bid, to agreeing a deal with the buyer, receiving an invoice and having the domain in my domain hosting account with 123 reg the whole process took only a few hours. It's a really excellent and easy to use system. I would not hesitate to use again or to recommend to others.

Date of experience: February 26, 2024

Very pleasant experience. Had one heck of a time trying to figure out the verification process, so I called customer support and spoke to Anthony who walked me through the whole process. Very helpful and kind and overall quality customer service. Now the waiting game!

Date of experience: February 27, 2024

I've Listed my 2 Domains at sedo,
manhwa.top (premium domain)
dragonflyscans.org (domain with traffic)
Now let's wait and see if this site is works or not.

*many days later
(sh*** experience afternic is easy & better)

Date of experience: January 04, 2024

I have been selling and buying on Sedo actively since 2005 with over 100 successful transactions over the years.

In general - Sedo is ok with fast money transfer once the domain name is sold, paid for & transferred. They do charge a pretty penny for their services, but that's normal within the industry.

My major question with them is - there is no way to contact the person who made an offer. In other words, let's say you got a $500 offer. You think it's fair, but as always you try to make a better deal so you counter with $1000. At this point sometimes negotiations continue and sometimes the potential buyer just cancels everything. Instead, if I were Sedo, what I would do - is try to negotiate on sellers behalf, saying, you can always cancel, but how about we give a $500 offer one more try and add a comment, something like - final offer. Now when it comes to the seller - same thing. Once the potential buyer cancelled the negotiations - there is no chance for the seller to restart / contact, etc. Maybe if the seller at this point could say - ok, $500 is a deal - sedo would sell 25 % more domain names and everyone would be happier.
Another negative thing is dead beat buyers. This is more of a buyers issue then sedo, however, if they had the account info and so on, it would be much more difficult to purchase something and then just not pay. I am not 100 % certain what can be done here legally, but I am certain things can be improved. Ebay for example does it. When you make an offer on anything to the buyer and he agrees - your cc / bank get's automatically charged for this amount.
In ether case - i think there is a room for improvement, specially with the fees they charge.
In the same time - Sedo is still one of the best and oldest domain name reseller platforms out there and they do work.

Date of experience: January 05, 2024

Started working with Sedo several years ago trying to sell domains for my ailing father. I was truly an amateur at this sort of thing and ultimately needed help. This put me in touch with Christopher one of Sedo's Customer Care Specialists. He truly went above and beyond and was very patient with an inexperienced seller.

Date of experience: May 03, 2023

Sedo is one of the major players in the domain industry and is highly respected and trusted.

I have both purchased and sold many names on the platform and the experience has always been quick and easy.

There's definitely room for improvement. Would be great to see 24-hour chat and phone support. Would be great to see a modernized user interface.

Overall, though, Sedo is a highly trustworthy platform and I appreciate their services.

Date of experience: March 10, 2023

Overall rating of the site is good, clean, and efficient. My primary quip is their customer service when addressing questions and problems. At best it is robotic. On several occasions I've asked written chat questions through their help section. The answers received where either not related to my question, some template expressed by what seems to be a robot, or just not helpful. Also, their auction policies needs clarification. What can be auctioned and when.

Date of experience: March 23, 2021

What an absolute CON! sold a domain through Sedo platform, I already had the buyer sorted and was advised by my host provider to use them (Sedo)as it was a partner company and everything would go through easy, they then send You instructions at different stages for you to complete and the buyer (so your both doing the transactions yourselves) and then charged £43 for the pleasure, the domain was only sold for £165, complete rip off don't bother and it took almost 3 weeks!
UPDATE- What a pathetic response After 6 weeks! You have my details from when you got Trustpilot to verify my review because you wanted it to be taken down, only for it all to be true, YOU DO NOT NEED THIS COMPANY, YOU CAN DO THE TRANSFER YOURSELF - SEDO IS A COMPLETE RIP OFF

Date of experience: January 24, 2024

The domain purchase was fine but the subsequent service and communication from SEDO is zero! We have been trying to get an invoice for services for a month now but SEDO is not responding.

Date of experience: December 20, 2023

I have bought a domain through sedo a few years ago and despite having an account for many years I just recently sold my first domain through Sedo. It was a flawless transaction, only took a few working days, everything is well documented and explained. I'm waiting for the payout but I'm confident everything will work out fine.

Date of experience: June 15, 2021

Sedo sold my domain last year. There are still no sales in 2023, but the service and functionality of the website is much better than Afternic. At least Sedo verifies the owner of the domain before put it up for sale. A lot depends on the seller of the domain, last year because of me the transfer of the sold domain started a few days late. Because I just didn't check my email in time and didn't know about the sale

Date of experience: May 21, 2022

Their website would not let me correct the payment mailing address (kept getting an error message)....staff said that they had corrected it, when in fact, they had not. Other than that issue, everything was seamless, although payment has not been received (but I expect it soon)

Date of experience: February 23, 2021

I got to know sedo when I visited a domain I was interested in. Although the interface was a bit outdated, I managed to quickly navigate and buy the domain.
It took 4 days from me placing an offer to completing the transfer.
Although it was my first time buying a domain the instructions were clear and there were no hiccups whatsoever.

Date of experience: January 23, 2023

Smooth domain transfer, took around 48 hours from payment to complete the process and verify name was in our account. Transfer agent Anthony kept us updated every step of the way and was competent and polite. Thank you SEDO

Date of experience: August 26, 2022

Started off a bit worried, but the transaction was processed very quickly, and I was very happy with the result. So at the end things went really well and I brought the domain name for a much better price through Sedo that what others wanted for it.

Date of experience: March 29, 2023

Great place to buy a quality domain name for your business, or sell a domain name as well! Domain purchases and transfers are a snap. They are very knowledgeable and responsive when you have questions. Great experience overall!

Date of experience: March 07, 2023

We've recently bought a domain through Sedo. It's a bit of a lenghty process that took up to 2 months for us. Thanks to Sedo-agent Yiqiu Tao it always felt like smooth sailing - also when the seller was a bit slow to respond. Yiqiu was very supportive, fast and pro-active. I can definitely recommend Sedo, and if you're lucky your agent is Yiqiu :)

Date of experience: September 30, 2021