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topics covered

  1. Orientation to Outlook
  2. Basic procedures
  3. Handling email
  4. Creating and sending messages
  5. Replying (return paths) & forwarding
  6. Sending and receiving attached files
  7. Using a personal distribution list
  8. Using an address book
  9. Scheduling appointments & events
  10. Adding and editing contacts
  11. Creating, editing and deleting notes
  12. Managing tasks
  13. Creating, assigning & tracking tasks
  14. Message handling
  15. Inserting text into an Outlook message
  16. Using AutoSignatures
  17. Sorting, finding and filtering messages
  18. Using folders
  19. Scheduling and managing meetings
  20. Creating and sending meeting requests
  21. Working with and managing meeting requests
  22. Sharing information in Outlook
  23. Using templates and forms
  24. Customizing the Outlook bar
  25. Working with contacts
  26. The Outlook Address Book
  27. Communicating with people listed in the Contacts folder
  28. Using the Outlook Journal

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