Automation AI
Driving innovative healthcare solutions through automation.
Newcastle Hospitals was thrilled when intelligent automation saved 7000 hours, allowing for improved customer care and employee work-life balance. Using Automation Success Platform software and services, NHS pioneered a strategic framework of wall-to-wall automations in its Human Resources Department, Occupational Health Center, Cancer Information Center, and Appointment Booking Department.
Download case studyCustomer Quote
We achieved a direct saving of 15,000 hours since the launch of our first bot in March 2020.
Sonny Yuan
Robotic Process Automation (RPA) Lead
Customer achievements.
Customer Achievements
7,000
Hours saved/year
4,000
Appraisal hours saved/year
780
Cancer referral hours saved/ year
700
NIVS hours saved in 2 months
Unveiling NHS's automation journey to 7,000 hours saved.
Striving to provide innovative healthcare for its local communities and 1.5 million patient engagements, Newcastle Hospital's staff was exhausted by the years of strain brought on by the pandemic. The company wanted to improve the work-life balance of their employees, while still maintaining a high level of care.
Partnering with Automation Anywhere, NHS targeted highly repetitive tasks within Human Resources. After the pilot saved 4,000 hours per year, the company scaled automating document processing across multiple departments, saving an extraordinary 7,000 hours per year and giving staff two full days to prioritize patient care.
Processes automated.
- Staff Appraisal Updating
- National Vaccination & Immunization Record Updates
- Patient Referrals DNA Registration
- Cancer Referrals Creation
- Competency Records Updating
- Employee Hiring & Termination Tasks
- Finance Code Updating
The landscape of optimized local healthcare.
Newcastle Hospitals will continue to deliver automation solutions to improve the lives of its employees and patients. Their next automations will target 10,000 discharges a month as well as complex finance document automation.
Customer Quote
Automation gives our staff the time to focus on rewarding work, positively impacting the quality of our patient care.
Donna Watson
Head of Workforce Engagement, and Information Systems
Customer overview.
Newcastle-upon-Tyne Hospitals NHS Foundation Trust is one of the largest teaching trusts and medical service providers in the UK.
