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Issue Management

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The Palgrave Encyclopedia of Interest Groups, Lobbying and Public Affairs

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Definition

The field of issue management is of enormous consequences for organizations as they attempt to monitor and deal with the political/social marketplace. It is where surprises often arise, where the rules of the competitive landscape in the economic marketplace are permanently changed and where executives and senior managers are ill equipped to respond. This chapter addresses the different types of issues and the processes by which issues develop, attract adherents and stakeholders, and how they crisscross between the economic and political marketplace. Strategies for dealing with the different types of issues organizations’ face are highlighted. Finally, the interplay of issues, managerial discretion, stakeholders, and costs are also addressed. Organizations and individuals need to develop skills far different from that addressed in traditional MBA and undergraduate business programs and where the instruction in strategy and competitive dynamics offer little solace. This...

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Author information

Authors and Affiliations

  1. The University of Maine, Orono, Maine, USA

    John Mahon

  2. University of Chester, Chester, England

    John Mahon

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  1. John Mahon
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Correspondence to John Mahon .

Editor information

Editors and Affiliations

  1. Business Research Institute, University of Chester, Chester, UK

    Phil Harris

  2. Universita della Svizzera Italiana, Lugano, Ticino, Switzerland

    Alberto Bitonti

  3. Aurora WDC, Madison, WI, USA

    Craig S. Fleisher

  4. Aarhus University, Aarhus C, Denmark

    Anne Skorkjær Binderkrantz

Section Editor information

  1. Business Research Institute and China Centre, University of Chester, Chester, Cheshire, England, UK

    Phil Harris

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Mahon, J. (2020). Issue Management. In: Harris, P., Bitonti, A., Fleisher, C.S., Skorkjær Binderkrantz, A. (eds) The Palgrave Encyclopedia of Interest Groups, Lobbying and Public Affairs . Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-13895-0_89-1

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  • DOI: https://doi.org/10.1007/978-3-030-13895-0_89-1

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  • Publisher Name: Palgrave Macmillan, Cham

  • Print ISBN: 978-3-030-13895-0

  • Online ISBN: 978-3-030-13895-0

  • eBook Packages: Springer Reference Political Science and International StudiesReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences

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