4.2
2.47K reviews
100K+
Downloads
Content rating
Rated for 3+
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About this app

The NYC311 App is your on-the-go, one-stop shop for New York City government services.

Download the app to:

· Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.

· Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.

· Track Service Requests. See the latest status of your requests all in one place.

· Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
Updated on
Apr 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 4 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

4.2
2.43K reviews
Jeffrey Tsai
March 30, 2024
App used to be okay but now it sucks. Instead of being an actual in-app experience for requests it just sends you to the website forms. I guess that is one way of cutting costs by having the app support be handled by the HTML/website support instead of multi-os mobile app developers.
Michelle P
April 2, 2024
New app, doesn't pop up location and when you type the address it doesn't work as well. And location is on/allowed with the phone. Terrible update
1 person found this review helpful
Mark G
December 21, 2022
Used to be a one-stop shop for reporting issues. Now it seems half the issues are simply links to other agencies (DOT for potholes, ConEd for steam from a pothole). Tech has developed enough APIs, it should be easy to integrate these issues into the app itself. After an app update (not an upgrade) on Dec 19, 2022, fewer integrated report issue problems.
22 people found this review helpful

What's new

What’s new:
• Improved user experience and app optimization