Last updated on February 13, 2024
If you ordered an eBook, the download links should be sent to the email address associated in your Elsevier account within 24 hours. However, print book orders are generally sent within 2 working days once the invoice and payment are processed.
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Last updated on February 13, 2024
You can find out the status of your order online if you purchased a product on shop. Elsevier.com eBook You can check your order history in your account on shop.Elsevier.com. If you are already...
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Last updated on June 23, 2023
We do all we can to ensure books reach you in good condition. If you receive a book and it is damaged, contact us to receive a replacement book and UPS return label (for US orders) for returning the...
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Last updated on June 27, 2023
All orders from individual consumers placed on Elsevier websites are free of shipping costs. Please note that goods that are transported across international borders may be charged with customs duty...
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Last updated on February 13, 2024
For an eBook to become available for download you are required to: Have purchased an eBook from Elsevier.com. Login to your account on shop.Elsevier.com. Locate your order in your order history. If...
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Last updated on April 16, 2024
We do all we can to ensure our products reach you in good condition. If you receive a damaged subscription copy, contact us using one of the channels below to request a replacement. Please note: if...
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Last updated on June 23, 2023
Print Books We do not deliver to P.O. Boxes. Our shipments use ‘signed for’ courier services and our carriers will only accept shipments to a valid street address where there is someone to sign for...
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Last updated on September 25, 2023
You can change your billing and shipping address details on your shop.Elsevier.com account. If you have already placed your order, please contact us using any of the contact options below. How Follow...
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Last updated on June 23, 2023
Elsevier partners with a variety of regional carriers to deliver items you purchase from our store. There are occasionally factors beyond our control which may delay delivery. If your subscription...
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Last updated on June 22, 2023
We dispatch your orders as soon as the journal titles ordered have been published. Publication schedule may change due to potential variations in production. The speed of delivery depends on the postal service in each country.
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