Volume 20, Issue 4 p. 410-418
Article

Feminine to smell but masculine to touch? Multisensory congruence and its effect on the aesthetic experience

Aradhna Krishna

Corresponding Author

Aradhna Krishna

Dwight F. Benton of Marketing, University of Michigan, Ann Arbor, MI, USA

⁎Corresponding author. R6354 Ross School of Business, Ann Arbor, MI 48109, USA. Fax: + 1 734 936 8715.Search for more papers by this author
Ryan S. Elder

Ryan S. Elder

University of Michigan, Ann Arbor, MI, USA

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Cindy Caldara

Cindy Caldara

University of Grenoble, Grenoble, France

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First published: 07 August 2010
Citations: 193
Author names are in reverse alphabetic order and authors contributed equally to the research. This research was started during Cindy Caldara's 6-month fellowship with Aradhna Krishna.

Abstract

We draw upon literature examining cross-modal sensory interactions and congruence to explore the impact of smell on touch. In line with our predictions, two experiments show that smell can impact touch in meaningful ways. Specifically, we show that multisensory semantic congruence between smell and touch properties of a stimulus enhances haptic perception and product evaluation. We explore this relationship in the context of two properties of touch, namely texture and temperature, and demonstrate that both smell and touch can have semantic associations, which can affect haptic perception and product evaluation depending on whether they match or not. In study 1, we focus on the semantic association of smell and touch (texture) with gender and in study 2 with temperature. Our results extend prior work on smell and touch within consumer behavior, and further contribute to emerging literature on multisensory interactions.