About us

Founded in 2020, Zapp is London’s leading premium convenience delivery app, elevating the everyday lives of hundreds of thousands of Londoners. We leverage cutting-edge technology to anticipate customer needs – ensuring the most relevant products are always available, at the right location, at the right time. From daily essentials to luxury favourites and pharmacy needs, our hand-picked product range showcases global icons and beloved local brands, available for delivery to customers' doors in minutes, 24/7. We're on a long-term mission to bring technology to convenience retail, a $4 trillion global industry that remains largely offline. Our strategy is simple: build out the system in one of the world's largest megacities – London. We've witnessed significant demand (i.e. 'product-market fit') for on-demand convenience and have decided to focus on a large, profitable segment as we expand our system in the coming years: premium convenience. Catering to premium, high-demand customers forces us to constantly innovate and encourage the standards of excellence across the board. We're excited to expand Zapp over the coming years and decades as we build the ‘need it now’ supply chain of the future. Zapp is proud to be backed by some of the world's leading venture capital and growth equity investors, including Lightspeed Venture Partners and Atomico, as well as some of the most iconic figures of our generation, including Sir Lewis Hamilton. Come and join our team of scale-up and exit experts from companies such as Amazon, Deliveroo, Selfridges and more.

Website
https://www.justzapp.com/
Industry
Retail
Company size
201-500 employees
Headquarters
London
Type
Privately Held
Founded
2020

Locations

Employees at Zapp

Updates

  • View organization page for Zapp

    43,706 followers

    Gillian Anderson’s G Spot soft drinks have landed on Zapp so you can get them straight to your door 24/7 in London...for whenever the craving hits. ⚡ At the sweet spot between taste and functionality, G Spot drinks are filled to the brim with adaptogens and nootropics so customers can celebrate self-care in a way that tastes good and feels good. G Spot embraces what is good for our health and what is indulgent, fun and freeing – to that we say, “Cheers!” Thanks to everyone at Zapp and G Spot involved in bringing aboard another great brand to deliver for our customers!

  • View organization page for Zapp

    43,706 followers

    Exciting news – you can now shop on Zapp from your desktop at justzapp.com! We’ve launched on desktop to give you more flexibility – and whether you use our mobile app or shop on desktop, Zapp will bring the best of the world to your door, 24/7. 👀 You might also spot that we’ve had a little makeover… The heart of our mission remains the same: to elevate every moment for our customers, delivering within minutes, 24/7. As we’ve evolved as a business, we’ve decided now is the time to refresh our look to better reflect our premium service – delivering thousands of hand-picked products ranging from daily essentials to luxury favourites and pharmacy needs, partnering with both local suppliers and leading global brands. 💙 #justzapp #ElevateYourEveryday #rebrand #luxuryconvenience

    • Zapp's website homepage featuring Zapp Boutique, Zapp Faves and other carousel images
  • View organization page for Zapp

    43,706 followers

    Did you read about Palais Constance in the Financial Times? The Financial Times published an interview with Gstaad Guy, exploring his rise from online creator, entertaining an audience with his alter egos parodying the ultra-wealthy, to creator of a luxury brand which has seen him partnering with the likes of Loro Piana and Audemars Piguet, and launching his own rosé wine, Palais Constance. Palais Constance, launched first on Zapp in collaboration with Gstaad Guy, is now served in high-end restaurants from LPM and Santo Mare in London to the world-renowned hotel The Connaught, St Tropez’s Indie Beach restaurants, and the Furnirussi 5-star hotel in Serrano. At Zapp, luxury and convenience go hand in hand, and we work to deliver the very best for our customers, 24/7.

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  • View organization page for Zapp

    43,706 followers

    Last week our SVP of Strategy, Steve O'Hear, spoke to The Next Web (TNW) for an article exploring the landscape of quick commerce and grocery delivery, which discusses recent industry challenges and different approaches across the sector.  The article shines a spotlight on our successful strategy to focus on becoming London's leading 24/7 premium convenience delivery app. 💪 🔥“Zapp has always been centred on winning London as the leading premium convenience store delivering 24/7, and this strategy has proven to be highly successful,” SVP of strategy Steve O’Hear said. Steve added that our London business has tripled in the past 12 months and that the market still has much to offer as online penetration in convenience retail is “still significantly behind most retail categories”. “Therefore there is plenty of opportunity for further growth in the capital city alone,” he said. 🔥 Sammie Ellard-King, a financial advisor who hosts the Up The Gains podcast, also commented that players in the sector “need to concentrate on perfecting their operations in the locations where they have a strong presence, much like Zapp is doing in London. They need to streamline their offerings and ensure a good match with local demand.” Full article linked in the comments below. #TryZapp #RapidDelivery #London #TheNextWeb #QuickCommerce 

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